Airbag complaints by model year
| Year | Complaints | Share of year's complaints | Typical mileage |
|---|---|---|---|
| 2016 | 16 | 3% | 70,000 miles |
| 2015 | 39 | 10% | 68,000 miles |
| 2014 | 76 | 12% | 65,000 miles |
| 2013 | 50 | 7% | 43,000 miles |
| 2012 | 18 | 3% | 80,000 miles |
| 2011 | 24 | 3% | 83,000 miles |
| 2010 | 269 | 17% | 80,000 miles |
| 2009 | 191 | 27% | 90,000 miles |
| 2008 | 375 | 19% | 95,000 miles |
| 2007 | 15 | 7% | 90,000 miles |
| 2006 | 61 | 14% | 70,000 miles |
| 2005 | 153 | 18% | 60,000 miles |
| 2004 | 14 | 8% | 60,000 miles |
| 2003 | 25 | 10% | 91,000 miles |
| 2002 | 67 | 17% | 53,000 miles |
| 2001 | 72 | 16% | 77,000 miles |
| 2000 | 30 | 10% | 91,000 miles |
| 1999 | 59 | 16% | 69,000 miles |
| 1998 | 45 | 15% | 86,000 miles |
| 1997 | 84 | 22% | 109,000 miles |
| 1996 | 124 | 13% | 88,000 miles |
| 1995 | 5 | 9% | 144,000 miles |
Which parts fail
Components named in complaints (front, side and curtain air bags, sensors and inflators).
Mileage when the problem started
What owners report
While driving my vehicle my driver's side headrest exploded without being in an accident. I received no warning from Chrysler about the headrests being faulty. They left driving that unsafe vehicle with the exploded headrest for over 7 months this before replacing it and refuse to replace the passenger one as well stating, "we will only replace that if it explodes during the extended warranty period for it and yours is almost up." They currently still have my vehicle at the dealership. They clearly want to see a car accident occur knowing that headrest could go off at any moment and was made and installed the sane time as the drivers side.
Driver side headrest deployed (AHR system) while driving at a speed of 55 mph with no accident. Driver bit tongue while driving. I have found many complaints of this issue online. Vehicle hasn't been inspected at this time since it happened a little over a week ago while on vacation. There were no warning signs that it was going to happen. Just purchased this 2016 Chrysler Town and County a little over a month ago and now have this repair to consider of a faulty "safety" system.
With normal use, no accident has occurred both front driver and passenger active headrest have deployed due to faulty plastic casing. One side, front passenger occured with occupant pulling on headrest to enter vehicle in the middle row. One , front driver side, occured when a shopping bag GENTLY bumped the headrest while being removed from the middle row behind the seat. They will not "click" back into place because of a broken piece. If this deployed while driving, rather than casual contact (not rough contact!) it would cause injury to the neck or confusion in a driver to no longer be alert.
The Active Head Rest on the driver seat in my 2015 Chrysler Town and Country. I purchased this vehicle brand new from the dealer in 2015 from the Chrylser Dealer in Springfield, IL. No one was driving the vehicle at the time, we only notice the headrest had activated after entering the vehicle after it was parked in our garage. I have contacted my local dealer (Burlington, IA) to determine the repair/replacement required. No other warning lights are shown on the dashboard. VIN: [redacted]
The contact owns a 2014 Chrysler Town and Country. The contact stated that while driving at 45 MPH, she crashed into the rear of a stopped Tesla, which crashed into another unknown vehicle. The floor air bag deployed and struck her knees. The driver's side air bag deployed. The passenger-side airbag deployed backward and struck the front windshield. No warning lights illuminated. The driver's side seat belt fractured. The passenger side seat belt was locked in its original position. The contact was able to continue to drive. A police report was filed. There were no reported fires. The contact sustained bruises to her chest and knees, but medical attention was not provided. The local dealer was not contacted, but the vehicle was not diagnosed or repaired. The manufacturer was not contacted. The failure mileage was approximately 84,135.
Vehicle engine exploded in the middle of the night. Car would remote start on its own as I would lock the doors and walk away prior to the incident. Also the airbag light would come off and on. Notice the day of the incident that the dimmer would disappear and reappear. Very strange I thought. The house could've burned down while we were sleeping. If it wasn't for our neighbors and the quick response of those firefighters it could've possibly burned the house down while we were in there sleeping. The van was picked up by the insurance company two days ago. Not sure what happened as far as it being inspected yet. They have given me the silent treatment. Went to a Chrysler dealership, not where I bought it. This van has had one recall done in 2015. Rear quarter vent window switch.
The contact owns a 2013 Chrysler Town And Country. The contact stated that while his wife was driving 55 MPH, the vehicle inadvertently lost motive power. The driver was able to pull over to the shoulder of the roadway, where the vehicle was able to restart. After restarting the vehicle, the vehicle returned to normal functionality, but the failure became a regular occurrence. No warning lights were illuminated. The vehicle was taken to the dealer, who diagnosed a failure with the ignition switch. The vehicle was not repaired. After investigating the failure, the contact related the failure to NHTSA Campaign Number: 14V373000 (Electrical System, Air Bags); but the VIN was not included. The manufacturer was notified of the failure, a case was opened, and the contact was referred to the NHTSA Hotline for assistance. The failure mileage was 98,000.
The contact owns a 2013 Chrysler Town and Country. The contact stated while driving at an undisclosed speed, the air bag warning light illuminated. The vehicle was taken to a local dealer where it was diagnosed that the wiring harness underneath the seat had fractured, which could cause the air bags not to deploy during a crash. The vehicle was not repaired. The manufacturer was made aware of the failure; however, no assistance was provided. The failure mileage was approximately 120,000.
Related recalls (10)
Air bags › Frontal › Driver side › Inflator module
Chrysler (FCA US LLC) is recalling certain 2008-2010 Chrysler Town and Country and Dodge Grand Caravan and 2007-2011 Dodge Nitro vehicles. These vehicles may have a loose or missing brand emblem in the center of the steering wheel.
Remedy: Chrysler will notify owners, and dealers will replace the driver's air bag cover with a redesigned cover, free of charge. The recall began February 11, 2021.
Air bags › Frontal
FCA US LLC (Chrysler) is recalling certain model year 2009 Dodge Journey vehicles manufactured December 31, 2007, to August 31, 2008, 2008-2009 Dodge Grand Caravan and Chrysler Town and Country vehicles manufactured June 18, 2007, to August 31, 2008. In the affected vehicles, the air bag control units may corrode and fail.
Remedy: Chrysler will notify owners, and dealers will replace the air bag control unit, free of charge. The recall began on December 6, 2016. Owners may contact Chrysler customer service at 1-800-853-1403.
Air bags
This defect can affect the safe operation of the airbag system. Until this recall is performed, customers should remove all items from their key rings, leaving only the ignition key. The key fob (if applicable), should also be removed from the key ring.
Remedy: Chrysler will notify owners, and dealers will replace the ignition switch and key FOBs, free of charge. The recall began on May 26, 2015. Owners may contact Chrysler customer service at 1-800-853-1403.
Air bags
Chrysler is recalling certain model year 2013 Town & Country, Dodge Grand Caravan, and RAM C/V Tradesman vehicles manufactured May 10, 2012, through June 7, 2013. A software error may result in the opposite side airbags deploying from the collision point (a left side impact would deploy the right side airbags and vice versa).
Remedy: Chrysler will notify owners, and dealers will flash the occupant restraint control module, free of charge. The recall began during September 2013. Owners may contact Chrysler at 1-800-247-9753.
Air bags
Chrysler is recalling certain model year 2013 Town & Country and Dodge Grand Caravan vehicles manufactured June 11, 2013, through June 12, 2013. The occupant restraint control module (ORC) has incorrect software installed which may adversely affect air bag deployments in collisions.
Remedy: Chrysler will notify owners, and dealers will replace the ORC module, free of charge. The recall began on October 3, 2013. Owners may contact Chrysler at 1-800-247-9753. Chrysler's recall campaign number is N48.
Show 5 more recalls
Air bags › Frontal › Sensor/control module-inactive
Chrysler is recalling certain model year 2005-2006 Dodge caravan, grand caravan and Chrysler town & country vehicles originally sold in or currently registered in the states of connecticut, delaware, iowa, illinois, indiana, kansas, kentucky, massachusetts, maine, maryland, michigan, minnesota, missouri, nebraska, new…
Remedy: Chrysler will replace the front airbag sensors with a new design. This service will be performed free of charge. The safety improvement campaign will begin during June 2010. Owners May contact Chrysler at 1-800-853-1403.
Air bags › Frontal › Sensor/control module-inactive
Certain minivans are being recalled that were originally sold in or currently registered in the 27 states plus the district of columbia that use greater amounts of salt for winter road deicing.
Remedy: For vehicles registered in the recall states, dealers will replace the original uf air bag sensors with ones with greater corrosion resistance.
Air bags
On certain minivans, the driver's air bag May become disabled due to a failure of the clockspring, which is located in the hub of the steering wheel.
Remedy: Dealers will replace the clockspring assembly on all covered vehicles with 70,000 miles or less. For those vehicles with more than 70,000 miles, daimlerchrysler will offer an extended lifetime warranty under which it…
Air bags › Frontal
On certain Mini vans, the clockspring assembly May have been wound incorrectly during the vehicle assembly process.
Remedy: Dealers will replace the clockspring assembly on all vehicles with 70,000 miles or less. An extended lifetime warranty will also be placed on this component for all affected vehicles, regardless of mileage.
Air bags
Vehicle description: Mini vans. The wiring that initiates the driver and/or passenger air bag could electrically short circuit to ground. A short circuit to ground that exists immediately after turning the ignition key to the "on" or "start" position can cause the air bag(s) to inadvertently deploy.
Remedy: Dealers will perform an electronic diagnostic check. Any short circuits identified in either the driver's or passenger side air bag initiator wire circuit will be repaired.
NHTSA investigations
Defective air bag crash sensor
Cfas sent a follow-up letter on December 12, 1996, to change the intent of the petition to airbag aggressivity and deployment variability.NHTSA received the letter on 12/12/96; accordingly, the petition due day was changed to April 12, 1997.cfas petitioned the agency to conduct an investigation to determine whether the airbag crash sensor and/or deployment systems for the 1991-92 Chevrolet corsica/beretta, 1990-92…
Air bag clockspring
There is no summary currently available
Driver air bag clockspring failure
Complaints report air bag warning light illuminates, and this May be accompanied with a non-functioning horn and/or cruise control (if equipped).this is indicative of an open-circuit clockspring failure (results in non-functioning driver's air bag), similar to the failure condition that was the subject of daimlerchrysler's recall of model year 1996-1998.5 minivans (recall no.
Driver air bag clockspring failure
The driver air bag clockspring can develop an open-circuit condition resulting in nonfunctional driver-side frontal air bag, horn, cruise control (if equipped), and/or steering wheel radio control (if equipped).in its October 5, 2004 letter to NHTSA, daimlerchrysler stated that it will conduct a safety recall and replace the clockspring assembly on all my 1998.5-2000 daimlerchrysler minivans, built between March…
Front air bag crash sensor failure
Chrysler will replace the frame rail-mounted front air bag crash sensors in approximately 312,442 model year (my) 2005 and 2006 Chrysler minivans (recall 10v-008).these vehicles are equipped with front crash sensors with ultradur brand plastic housings and steel bushings and were built between January 19, 2005 and April 5, 2006.this action covers vehicles originally sold, or currently registered, in 27 states…
Front air bag crash sensor failure
The model year (my) 2005 daimlerchrysler (dc) minivans have the new advanced frontal air bag systems with two front crash sensors mounted on the frame rails behind the front bumper and a main crash sensor inside the air bag control module mounted in the passenger compartment.according to dc, the front crash sensors are designed to optimize detection of frontal offset and angular crashes.the advanced air bag system…
Frequently asked questions
Which Chrysler Town and Country years have airbag problems?
By NHTSA complaints, the 2008 (375), 2010 (269), 2009 (191), 2005 (153) and 1996 (124) model years. Airbag complaints make up 19% of all complaints for the 2008.
Is there a recall for Chrysler Town and Country airbag problems?
Yes — 10 recalls, including 20V-396 (inflator module, Jul 7, 2020); 16V-047 (frontal, Jan 29, 2016); 14V-373 (air bags, Jun 26, 2014). Recall repairs are free at authorized dealers; check a specific car with the VIN recall check.
At what mileage do Chrysler Town and Country airbag problems start?
Across all years, half of the complaints with a recorded mileage happened before about 73,000 miles; 26% happened before 50,000 miles.
What part fails most often?
Owners most often name the frontal (125 mentions), followed by the frontal › sensor/control module (97).
Source: U.S. National Highway Traffic Safety Administration (NHTSA) — owner complaints through October 20, 2026, recalls and defect investigations; fuel economy from the EPA. Complaints are unverified reports and are not proof of a defect. How we rate model years.