The problem
Chrysler is recalling certain model year 2013 Town & Country and Dodge Grand Caravan vehicles manufactured June 11, 2013, through June 12, 2013. The occupant restraint control module (ORC) has incorrect software installed which may adversely affect air bag deployments in collisions. Thus, these vehicles fail to conform to the requirements of Federal Motor Vehicle Safety Standard No. 208, "Occupant Crash Protection" and No. 214, "Side Impact Protection."
The risk
An air bag that does not deploy, or deploys improperly, may increase the risk of injury.
The fix
Chrysler will notify owners, and dealers will replace the ORC module, free of charge. The recall began on October 3, 2013. Owners may contact Chrysler at 1-800-247-9753. Chrysler's recall campaign number is N48.
Recall details
| NHTSA campaign | 13V-291 (13V291000) |
|---|---|
| Manufacturer number | N48 |
| Manufacturer | Chrysler (FCA US, LLC) |
| Component | Air bags |
| Report date | July 2, 2013 |
| Owners notified | October 3, 2013 |
| Vehicles affected | 184 |
| Initiated by | Manufacturer |
Vehicles covered
Owner complaints about the air bags
Frequently asked questions
Is the recall 13V-291 repair free?
Yes. Chrysler dealers will fix the problem at no cost: Chrysler will notify owners, and dealers will replace the ORC module, free of charge. The recall began on October 3, 2013. Owners may contact Chrysler at 1-800-247-9753. Chrysler's recall campaign number is N48.
How do I know if my car is included?
Not every vehicle of the listed model years is affected — the recall covers 184 vehicles built in a certain window. Check your 17-character VIN with our VIN recall check or at nhtsa.gov/recalls.
Source: U.S. National Highway Traffic Safety Administration (NHTSA) — owner complaints through October 20, 2026, recalls and defect investigations; fuel economy from the EPA. Complaints are unverified reports and are not proof of a defect. How we rate model years.