Which parts fail
Components named in complaints (front, side and curtain air bags, sensors and inflators).
Mileage when the problem started
Owner reports
Selected complaints filed with NHTSA by 2000 Chrysler Town and Country owners, lightly cleaned up (personal details are redacted by NHTSA).
Tl* the contact owns a 2000 Chrysler Town and Country. While driving various speeds, the air bag warning indicator illuminated on the instrument panel. The vehicle was taken to an independent mechanic where it was diagnosed that the clockspring failed and needed to be repaired. The vehicle was not repaired. The manufacturer was not made aware of the failure. The approximate failure mileage was 140,000.
Head on collision with another vehicle at 35 MPH. Bumper, hood, fenders and struts were destroyed. Air bags did not deploy. ***dimsii ivoq entry posted after 12/12/02 cut-over to artemis****742771
Tl contact owns a 2000 Chrysler Town and Country. While driving approximately 60 MPH on normal road conditions, the air bag warning indicator illuminated on the instrument panel. The indicator remained lit until the engine was turned off. In addition, the cruise control worked intermittently. Recently, the vehicle was taken to an authorized dealer and they stated that NHTSA campaign id number 04V480000 (air bags) was related to the air bag clockspring assembly. The technician stated that a diagnostic must be performed to warrant the recall defect repair. The diagnostic test cost $90. The contact was displeased to know that there was a cost associated with the recall defect remedy. The vehicle has not been repaired. The failure mileage was 150,000 and current mileage was 153,000.
2000 Chrysler minivan " clock spring recall #d17 " I would like the NHTSA to know that Chrysler corporation is not following through this safety recall properly I have been trying to have my van 's clock spring recall done for the last 5 months and the dealership kees telling me that the parts are on back order I contacted a few dealerships and they all tell me that the replacement parts are on back order ,now my self and 100's of thousands of other Chrysler minivan owners are driving around with "no horn and a inoperative air bag" which is not safe at all my vehicle will not even pass the state inspection due to this condition please investigate this.
Tl* the contact owns a 2000 Chrysler Town and Country. After the vehicle was started, the horn failed to operate and the air bag warning light illuminated. The vehicle was taken to the dealer where it was diagnosed that the clock spring assembly needed to be replaced. The vehicle was not repaired. The contact received notification of NHTSA campaign number: 04V480000 (air bags); however, the part to do the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was not notified of the failure. The failure mileage was unknown. Parts distribution disconnect.
I took my 2000 Chrysler Mini van to the conyer, ga dealership to find out why my airbag light came on and my horn stopped working and I was told by the service man that I would be charge $89.00 just for them to look at the problem. I just recently found out that this is a major problem with all Mini vans dating back several years ago. I was almost hit by another vehicle because my horn in my van wasn't working. This is a safety issue and the manufacturer should issue a immediate recall before someone gets kill.
I have a 2000 Chrysler Town and Country limited all wheel drive Mini van. I brought the van in for service on June 30th because the airbag light was staying on , also nothing was working on the steering wheel. The radio controls, the cruise control, the horn, and I presume the airbag. The dealer is charging me $500.00 to replace the clock spring in the steering wheel. This is a electronic control box that operates everything in the steering wheel. There should be a recall on this part.
Tl* the contact owns a 2000 Chrysler Town and Country. The contact stated that upon igniting the vehicle, the air bag warning light illuminated. The vehicle was taken to the dealer where it was diagnosed that the clock spring needed to be replaced. The vehicle was repaired under NHTSA campaign number: 04V480000 (air bags). The manufacturer was made aware of the failure. The failure mileage was unknown. Updated 3/31/15 updated 9/27/2017
While driving consumer's vehicle was involved in a crash. It was hit by another vehicle which was moving at 60 MPH. However, upon impact, air bags did not deploy. Consumer had received a letter of recall for the clock spring the very same day. Driver and passenger sustained injuries. On the same day, consumer received a recall for clock spring.
Tl* the contact owns a 2000 Chrysler Town and Country. The contact stated while driving approximately 35 MPH, the driver and passenger's side air bags deployed independently and without warning. The vehicle was not diagnosed or repaired. The manufacturer was not notified of the failure. The approximate failure mileage was 88,000.
Related recalls
Air bags
On certain minivans, the driver's air bag May become disabled due to a failure of the clockspring, which is located in the hub of the steering wheel.
Remedy: Dealers will replace the clockspring assembly on all covered vehicles with 70,000 miles or less. For those vehicles with more than 70,000 miles, daimlerchrysler will offer an extended lifetime warranty under which it…
NHTSA investigations
Driver air bag clockspring failure
The driver air bag clockspring can develop an open-circuit condition resulting in nonfunctional driver-side frontal air bag, horn, cruise control (if equipped), and/or steering wheel radio control (if equipped).in its October 5, 2004 letter to NHTSA, daimlerchrysler stated that it will conduct a safety recall and replace the clockspring assembly on all my 1998.5-2000 daimlerchrysler minivans, built between March…
Airbag complaints in other Town and Country years
Frequently asked questions
How common are airbag problems on the 2000 Chrysler Town and Country?
NHTSA has 30 complaints about the air bags of the 2000 Chrysler Town and Country, 10% of the model year's 306 complaints. The component named most often is frontal (4 mentions).
Is there a recall for 2000 Chrysler Town and Country airbag problems?
Yes — NHTSA recall 04V-480 (air bags, Oct 6, 2004). Recall repairs are free at authorized dealers.
At what mileage do 2000 Chrysler Town and Country airbag problems start?
Half of the complaints with a recorded mileage happened before about 91,000 miles, and 11% before 25,000 miles.
Is it dangerous?
Owners linked 7 crashes, 1 fire and 9 injuries to air bags problems on this model year. If you notice symptoms, have the car checked before driving further.
Source: U.S. National Highway Traffic Safety Administration (NHTSA) — owner complaints through October 20, 2026, recalls and defect investigations; fuel economy from the EPA. Complaints are unverified reports and are not proof of a defect. How we rate model years.