The problem
On certain Mini vans, the clockspring assembly May have been wound incorrectly during the vehicle assembly process.
The risk
This condition will manifest itself through illumination of the air bag warning lamp, and could eventually result in a driver's air bag open circuit, if the part is not replaced in a reasonable amount of time.
The fix
Dealers will replace the clockspring assembly on all vehicles with 70,000 miles or less. An extended lifetime warranty will also be placed on this component for all affected vehicles, regardless of mileage. Daimlerchrysler will also reimburse owners who have paid to have the clockspring replaced on their vehicles. Owner notification began November 18, 2002. Owners who take their vehicles to an authorized dealer on an agreed upon service date and do not receive the free remedy within a reasonable time should contact daimlerchrysler at 1-800-853-1403.
Recall details
| NHTSA campaign | 02V-293 (02V293000) |
|---|---|
| Manufacturer number | B24 |
| Manufacturer | Chrysler (FCA US, LLC) |
| Component | Air bags › Frontal |
| Report date | November 7, 2002 |
| Owners notified | November 18, 2002 |
| Vehicles affected | 1,500,521 |
| Initiated by | NHTSA investigation |
Vehicles covered
- 1996 Chrysler Town and Country
- 1997 Chrysler Town and Country
- 1998 Chrysler Town and Country
- 1996 Dodge Caravan
- 1997 Dodge Caravan
- 1998 Dodge Caravan
- 1996 Dodge Grand Caravan
- 1997 Dodge Grand Caravan
- 1998 Dodge Grand Caravan
- 1996 Plymouth Grand Voyager
- 1997 Plymouth Grand Voyager
- 1998 Plymouth Grand Voyager
- 1996 Plymouth Voyager
- 1997 Plymouth Voyager
- 1998 Plymouth Voyager
Owner complaints about the air bags
- 1996 Chrysler Town and Country airbag problems 124
- 1997 Chrysler Town and Country airbag problems 84
- 1998 Chrysler Town and Country airbag problems 45
- 1996 Dodge Caravan airbag problems 251
- 1997 Dodge Caravan airbag problems 152
- 1998 Dodge Caravan airbag problems 99
- 1996 Dodge Grand Caravan airbag problems 211
- 1997 Dodge Grand Caravan airbag problems 107
- 1998 Dodge Grand Caravan airbag problems 104
- 1996 Plymouth Grand Voyager airbag problems 90
- 1997 Plymouth Grand Voyager airbag problems 47
- 1998 Plymouth Grand Voyager airbag problems 43
Frequently asked questions
Is the recall 02V-293 repair free?
Yes. Chrysler dealers will fix the problem at no cost: Dealers will replace the clockspring assembly on all vehicles with 70,000 miles or less. An extended lifetime warranty will also be placed on this component for all affected vehicles, regardless of mileage.
How do I know if my car is included?
Not every vehicle of the listed model years is affected — the recall covers 1,500,521 vehicles built in a certain window. Check your 17-character VIN with our VIN recall check or at nhtsa.gov/recalls.
Source: U.S. National Highway Traffic Safety Administration (NHTSA) — owner complaints through October 20, 2026, recalls and defect investigations; fuel economy from the EPA. Complaints are unverified reports and are not proof of a defect. How we rate model years.