Which parts fail
Components named in complaints (front, side and curtain air bags, sensors and inflators).
Mileage when the problem started
Owner reports
Selected complaints filed with NHTSA by 1999 Chrysler Town and Country owners, lightly cleaned up (personal details are redacted by NHTSA).
Air bag light constantly on, no horn no cruise control no radio control. Went to dealer for recall on airbag steering wheel clock spring and was told I would have to pay for diagnostic and also pay for part " in case it was not covered. This is not how a safety recall should be performed to my understanding
No crash involved...noticed after a rainstorm here on the coast, that there was the sound of water rolling back and forth in the dash area when I was driving..not only that, but there was a significant(huge flood) of water coming into the passenger compartment from the dash area immediately in front of the passenger seat...enough water that my carpeting was completely soaked, and ruined. After this happened many times..I finally figured out what it was..there is some sort of drain hose to a water collection reservoir under the windshield...which can be disconnected to drain, but in the event of debris washing into it...would clog up and overflow..resulting in the described condition..this is very poor design in my opinion..some of folks I have had this to..did not have a clue what was going on...I have not said anything to Chrysler about this...but think it is not just me who has the …
A recall was issued on November 4, 2002 for Chrysler Town and Country Mini vans 1996-1998 model years. Situation: the clockspring on about 1,475,000 of the affected vehicles May lose the electrical connection to the steering wheel mounted electrical components. [NHTSA recall no. 02V293/daimlerchrysler recall no. B24] my 1999 Town and Country Mini van has the same exact problem. This poses a serious problem for me and my family's safety. I don't understand why my van is not covered. It is only logical that other year vans even newer than the recall years be covered. Mine was built 6 months after recall end. Considering the recall of over 1.5 million other units. It only makes sense that the 1999 model year was also put together wrong also. …
I started hearing a clicking noise on turning steering wheel on the 1999 Chrysler Town & Country. Dealer inspected it and stated that clockspring malfunctioned and it needed to be replaced under lifetime warranty. On the day of scheduled repair stated that air bags malfunctioned, should start before they will replace clockspring. I am now intermittently hearing a chime sound on turning the wheel. I am worried about safety of vehicle and risk of injuries in view of potential airbag malfunction. I think that Chrysler' s approach to this problem is putting mine and my family's life at risk.
Tl* the contact owns a 2009 Chrysler Town and Country. The contact received notification of NHTSA campaign number: 14V373000 (air bags, electrical system); however, the part to do the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was not notified of the issue. The VIN was unknown. The contact had not experienced a failure.
My 1999 Chrysler Town and Country's horn stopped working and the airbag light went on. My 3rd party mechanic said he has seen this happen numerous times. The van has 61000 miles. I took it to a Chrysler dealer who said it was not covered under a recall. It cost me $250. They said it was the clock spring. Seems like a problem that stops the horn and the airbags from working would generate a recall.
Horn has stopped working, check engine light stays lit, airbag light keeps coming on at least once a week and chimes. Dealership believes from the description that it May be the clockspring except that my cruise control still works. Vehicle from 1996-1998 has been recalled for the clockspring. Please be advised that the same problems that caused that recall are showing up on 1999 models.
Submitting this complaint on behalf of my 80 yr. Old mother. 1999 Town & Country purchased new sept. 1999 now 40000 miles. Required repairs past 2 weeks. Airbag and horn $250, speedometer $135, cracked exhaust manifold cost to be determined. Airtconditioner $ to be determined est. To cost $1100. Our phone call to Chrysler customer service [phone]) was a horrible experiece.
No accident, crash, or injury. My air bag clock spring failed and my air bag warning light illuminated. I'm told by the dealer that my air bag will now not work (also my cruise control & steering wheel radio controls are not funtional). This is a serious safety issue & I am getting it repaired quickly at a cost of over $220. This should be paid for by daimler Chrysler!.
Air bag sensor light stayed on. Consumer was concerned that the air bag would not deploy upon impact. A recall was issued, however this vehicle was not covered under the recall due to VIN. The clockspring assembly failed. The air bag warning light remained on, the horn would not operate, the cruise control and radio on the steering wheel did not work.
Related recalls
Air bags
On certain minivans, the driver's air bag May become disabled due to a failure of the clockspring, which is located in the hub of the steering wheel.
Remedy: Dealers will replace the clockspring assembly on all covered vehicles with 70,000 miles or less. For those vehicles with more than 70,000 miles, daimlerchrysler will offer an extended lifetime warranty under which it…
NHTSA investigations
Driver air bag clockspring failure
Complaints report air bag warning light illuminates, and this May be accompanied with a non-functioning horn and/or cruise control (if equipped).this is indicative of an open-circuit clockspring failure (results in non-functioning driver's air bag), similar to the failure condition that was the subject of daimlerchrysler's recall of model year 1996-1998.5 minivans (recall no.
Driver air bag clockspring failure
The driver air bag clockspring can develop an open-circuit condition resulting in nonfunctional driver-side frontal air bag, horn, cruise control (if equipped), and/or steering wheel radio control (if equipped).in its October 5, 2004 letter to NHTSA, daimlerchrysler stated that it will conduct a safety recall and replace the clockspring assembly on all my 1998.5-2000 daimlerchrysler minivans, built between March…
Airbag complaints in other Town and Country years
Frequently asked questions
How common are airbag problems on the 1999 Chrysler Town and Country?
NHTSA has 59 complaints about the air bags of the 1999 Chrysler Town and Country, 16% of the model year's 362 complaints. The component named most often is frontal (12 mentions).
Is there a recall for 1999 Chrysler Town and Country airbag problems?
Yes — NHTSA recall 04V-480 (air bags, Oct 6, 2004). Recall repairs are free at authorized dealers.
At what mileage do 1999 Chrysler Town and Country airbag problems start?
Half of the complaints with a recorded mileage happened before about 69,000 miles.
Is it dangerous?
Owners linked 4 crashes, 0 fires and 5 injuries to air bags problems on this model year. If you notice symptoms, have the car checked before driving further.
Source: U.S. National Highway Traffic Safety Administration (NHTSA) — owner complaints through October 20, 2026, recalls and defect investigations; fuel economy from the EPA. Complaints are unverified reports and are not proof of a defect. How we rate model years.