Transmission complaints by model year
| Year | Complaints | Share of year's complaints | Typical mileage |
|---|---|---|---|
| 2016 | 187 | 35% | 82,000 miles |
| 2015 | 113 | 30% | 82,000 miles |
| 2014 | 51 | 8% | 66,000 miles |
| 2013 | 41 | 6% | 55,000 miles |
| 2012 | 36 | 6% | 94,000 miles |
| 2011 | 39 | 5% | 51,000 miles |
| 2010 | 67 | 4% | 78,000 miles |
| 2009 | 33 | 5% | 78,000 miles |
| 2008 | 58 | 3% | 69,000 miles |
| 2007 | 13 | 6% | 41,000 miles |
| 2006 | 14 | 3% | 79,000 miles |
| 2005 | 34 | 4% | 55,000 miles |
| 2004 | 13 | 8% | 60,000 miles |
| 2003 | 28 | 11% | 58,000 miles |
| 2002 | 40 | 10% | 60,000 miles |
| 2001 | 69 | 15% | 60,000 miles |
| 2000 | 52 | 17% | 60,000 miles |
| 1999 | 44 | 12% | 70,000 miles |
| 1998 | 30 | 10% | 69,000 miles |
| 1997 | 42 | 11% | 90,000 miles |
| 1996 | 147 | 16% | 87,000 miles |
| 1995 | 14 | 24% | 134,000 miles |
Which parts fail
Components named in complaints (automatic and manual transmissions, CVT, axles, driveshaft, 4WD/AWD).
Mileage when the problem started
What owners report
The contact owns a 2016 Chrysler Town and Country. The contact stated while driving at an undisclosed speed in traffic, the vehicle stalled. The contact shifted to neutral(N) and was able to drive to the intended destination. The contact stated that while driving and attempting to stop the vehicle, the vehicle required to be shifted to neutral(N) repeatedly. In addition, the contact stated that on another occasion, the vehicle independently accelerated, prompting the contact to immediately depress the brake pedal to stop the vehicle. The contact stated that the failure had occurred several times. In addition, the check engine warning light later illuminated. The contact used a fuel treatment to clean the fuel; however, the failure recurred. The vehicle was taken to an independent mechanic, where it was diagnosed with thermostat and transmission failure. …
The contact owns a 2016 Chrysler Town and Country. The contact stated while shifting into reverse, the vehicle failed to respond. There was no warning light illuminated. The contact stated that she continuously moved the gear shifter from park to reverse(R) and drive(D) until the vehicle responded after shifting into drive(D). The contact was able to drive the vehicle however, the vehicle would not exceed 20 MPH. The contact engaged the hazards lights and continued driving. The contact stated that upon pulling into her driveway, the check engine warning light illuminated. The manufacturer was notified of the failure and informed the contact that the dealer needed to diagnose the vehicle before they could cover the repair under NHTSA Campaign Number: 16V461000 (Power Train). The vehicle was towed to the dealer where it was diagnosed that the transmission needed to be replaced. …
The contact owns a 2015 Chrysler Town and Country. The contact stated that while her husband was driving uphill at an undisclosed speed, the transmission failed to properly shift into a higher gear, and the engine was revving abnormally. The contact pulled over the side of the road 1,000 ft away from the residence and added transmission fluid to the vehicle. The contact stated that while following her husband in another vehicle, she observed leaking fluid underneath the vehicle. The contact's husband stopped the vehicle and the contact noticed that transmission reservoir was empathy. The vehicle was towed to an independent mechanic where it was diagnosed and determined that the transmission fluid was leaking from the bell housing, and the transmission needed to be replaced. The vehicle was not repaired. …
The contact owns a 2015 Chrysler Town and Country. The contact stated while driving approximately 50 MPH, the transmission inadvertently downshifted to first gear, causing the RPM's to rev to 6,000 RPM. There were unknown warning lights illuminated. The contact pulled off the roadway and turned off and restarted the vehicle several times before the transmission regained normal functionality. The contact stated that the failure became constant. Additionally, the manual shifting and sports modes were inoperable. The contact drove the vehicle to a local dealer, where it was diagnosed and determined that the transmission pump had failed, and the transmission was damaged and needed to be replaced. The vehicle had not been repaired. The contact researched online and related the failure to NHTSA Campaign Number: 16V461000 (Power Train). The manufacturer had been informed of the failure. …
The transmission failed. There were no lights on on the dash, vehicle started making a whining noise and within 12 hrs of the onset the transmission started to fail. The van would lose the ability to accelerate and put my family and other in danger because it happened on the highway and our vehicle was stopped in traffic. The check engine light did not come on until a few hours AFTER the transmission failed, but there were no light indicators prior to this happening. The transmission has been replaced after the damaged transmission was inspected by our mechanic and he stated that with less than 100k miles on the vehicle, based on the amount of metal and debris in the transmission pan, there must have been an issue with it during manufacturing. The original transmission will be returned shortly for a core refund, so will not be available for additional inspection after that. …
2014 Chrysler Town & Country experienced active diagnostic trouble code P2764 - Torque Converter Clutch Pressure Control Circuit Low. Vehicle was non-driveable. Authorized Chrysler dealership technician documented that voltage from TIPM to Valve Body was shorted to ground - confirming a wiring harness electrical defect. The dealership replaced the Valve Body three separate times without resolving the defect. The wiring harness was never permanently repaired despite being identified as the root cause. Manufacturer issued written admission that no repair could ensure resolution after 210 days out of service. The electrical short in the wiring harness affecting the transmission control circuit represents a safety defect that rendered the vehicle inoperable and uncontrollable during acceleration.
The contact owns a 2013 Chrysler Town and Country. The contact stated while driving 60 MPH, the vehicle lost motive power and stalled without any warning. The contact stated that the instrument panel was not illuminated. The contact shifted into neutral and was able to restart the vehicle. The vehicle was taken to the dealer however, no cause for the failure was found. The contact stated that the failure persisted. The vehicle was taken to another dealer and the contact was informed that the WIN module and the control internal grade power module needed to be replaced. The vehicle was not repaired. The manufacturer was not contacted. The failure mileage was 175,000. The contact stated that the failure occurs every day and multiple times a day. The vehicle has not been repaired.
My back driver side sliding door stopped working and I had to remove my grandchild from the window because the car was loaded and packed for a trip. Then about 5 months after the door stopped my passenger and driverside windows would roll down and immediately back up and then down and not close. This caused extreme cold for passengers in the vehicle since we were driving in bad weather and could not stop to try to get them rolled up. Having only 1 back door that works makes it completely impossible to load and unload my family and it bothers me if there were an emergency and had to exit vehicle I wouldn't be able to get all my grandkids out in a timely manner. When I pull up to a construction zone and have to stop I have to open my door to hear to talk to them which caused them to tell me to stay in vehicle and they get scared for my safety with my door open. …
Related recalls (1)
Power train › Automatic transmission
Chrysler (FCA US LLC) is recalling certain model year 2015-2016 Chrysler Town & Country, Dodge Grand Caravan vehicles manufactured July 31, 2015, to April 18, 2016, 2016 Dodge Journey vehicles manufactured August 17, 2015, to January 29, 2016, and 2016 RAM ProMaster vehicles manufactured August 15, 2016, to April 15, 2016.
Remedy: Chrysler will notify owners, and dealers will replace the transmission pump, free of charge. The recall began on August 18, 2016. Owners may contact Chrysler customer service at 1-800-853-1403.
Frequently asked questions
Which Chrysler Town and Country years have transmission problems?
By NHTSA complaints, the 2016 (187), 1996 (147), 2015 (113), 2001 (69) and 2010 (67) model years. Transmission complaints make up 35% of all complaints for the 2016.
Is there a recall for Chrysler Town and Country transmission problems?
Yes — 1 recall, including 16V-461 (automatic transmission, Jun 24, 2016). Recall repairs are free at authorized dealers; check a specific car with the VIN recall check.
At what mileage do Chrysler Town and Country transmission problems start?
Across all years, half of the complaints with a recorded mileage happened before about 71,000 miles; 28% happened before 50,000 miles.
What part fails most often?
Owners most often name the automatic transmission (385 mentions), followed by the automatic transmission › park/neutral start interlock switch (40).
Source: U.S. National Highway Traffic Safety Administration (NHTSA) — owner complaints through October 20, 2026, recalls and defect investigations; fuel economy from the EPA. Complaints are unverified reports and are not proof of a defect. How we rate model years.