Window & Wiper complaints by model year
| Year | Complaints | Share of year's complaints | Typical mileage |
|---|---|---|---|
| 2016 | 5 | 1% | 58,000 miles |
| 2015 | 9 | 2% | 43,000 miles |
| 2014 | 17 | 3% | 46,000 miles |
| 2013 | 24 | 4% | 11,000 miles |
| 2012 | 25 | 4% | 49,000 miles |
| 2011 | 19 | 2% | 51,000 miles |
| 2010 | 30 | 2% | 55,000 miles |
| 2009 | 11 | 2% | 75,000 miles |
| 2008 | 61 | 3% | 85,000 miles |
| 2007 | 6 | 3% | 116,000 miles |
| 2006 | 24 | 6% | 75,000 miles |
| 2005 | 27 | 3% | 65,000 miles |
| 2004 | 5 | 3% | 15,000 miles |
| 2003 | 14 | 6% | 61,000 miles |
| 2002 | 15 | 4% | 55,000 miles |
| 2001 | 39 | 8% | 76,000 miles |
| 2000 | 10 | 3% | 43,000 miles |
| 1999 | 9 | 2% | 126,000 miles |
| 1998 | 7 | 2% | 69,000 miles |
| 1997 | 32 | 8% | 86,000 miles |
| 1996 | 73 | 8% | 70,000 miles |
| 1995 | 3 | 5% | — |
Which parts fail
Components named in complaints (power windows, windshield, wipers, mirrors, sunroof).
Mileage when the problem started
What owners report
The contact owns a 2016 Chrysler Town and Country. The contact stated that while the vehicle was parked, the passenger's and driver's sliding doors failed to unlatch as intended. Additionally, the passenger's and driver's sliding door windows failed to roll up and down as intended. The vehicle was taken to an independent mechanic, where it was diagnosed with an electrical failure. The failure mileage was approximately 122,700.
The Chrysler blind spot detection is faulty on March 30 it began beeping randomly with message 'blind spot detection unavailable' this continued for the next two weeks. It was randomly and persistent when driving. The beeping was a constant distraction to my driving. It was a safety concern. In the third week the message when the beeping was 'service blind spot detection' we took the car in for service at that point. It was a cost of $1400.00. This is an electric short in the vehicle very near the gas tank. It is a safety concern. As I researched the issue I was surprised that their is documentation back to 2012 that is readily available of this issue.
While driving at 45 mph on a smooth suburban road, the rear windshield exploded. Previously, there had been no visible flaws in the glass. The windshield heater had been used for about 20 minutes, but turned off more than an hour before. The glass apparently exploded outward, as there were no glass shards in the empty row of kids booster seats in the rear. By internet search we learned there have been many of these same incidents over the years.
Tl* the contact owns a 2015 Chrysler Town and Country. The contact stated that when the rear entertainment monitors dropped down and were in use, his vision was obstructed when looking through the rear view mirror. The failure recurred continuously. The vehicle was not taken to a dealer or diagnosed. The manufacturer was made aware of the failure. The failure mileage was approximately 300. Updated 8/19/15 the consumer stated when the rear seat passenger had the head restraints up, the visibility from the rear view mirror was almost non-existent. The consumer could only rely on the side mirrors. Updated 05/10/16.
I was driving on highway and it was raining. My windshield wipers were on but then started acting funny. They were going off the side of my car, going very slow, only going 1/2 way. They were going so hard that I could feel it in my brakes. My windshield broke and they stopped working. It was raining so hard I couldn't see anything and had to make an emergency stop on the side of the highway. I had the car towed to the dealership and they told me the fuse blew and that the linkage wrapped around something and blew the motor and cracked my windshield. I called the manufacturer but they said that it was out of my warranty period. This is a 2014 that I just purchased brand new last year. I work an hour away so my car does have 42K miles but it shouldn't do this. I have a video of what my window wipers were doing when they were acting funny. …
Tl* the contact owns a 2014 Chrysler Town and Country. While driving 70 MPH, the contact heard an abnormal noise coming from the front driver side dashboard. The failure recurred on numerous occasions. The vehicle was taken to a dealer where it was diagnosed that the windshield needed to be resealed. The vehicle was not repaired. The manufacturer was notified of the failure. The contact was made aware of NHTSA campaign number: 16V044000 (visibility); however, the VIN was not included. The failure mileage was 46,000. ....updated 08/29/16 the consumer stated the failure was due to heat pressure build up, poor sealing, and also an impact. The vehicle was repaired.
The contact owns a 2013 Chrysler Town and Country. The contact stated that while driving 65 MPH, a carrier truck with a trailer was traveling nearby and debris came from the vehicle. The contact stated that due to the debris, the windshield was damaged and became inoperable, with a chip on the windshield. The contact expressed concern that the damaged windshield was a safety hazard, especially since the windshield had previously been replaced. The failure mileage was approximately 171,226.
Consistent failure of the "Total Integrated Power Module" which controls so many items in the car such as windshield wipers, windshield defroster fan, exterior lighting systems, heater fan, the ability for the car to start, the horn may or may not sound and many other accessory related items. It is a very WELL KNOWN failure of these modules and they are basically un available blamed on the supply chain problems. As a result of these problems in this very well known module failure cars have become basically un-able to drive safely or not at all and sit in dealers service areas waiting for these modules to be replaced at the owners cost in most cases in excess of $1,000.00 for a part that is a known failure in design by Chrysler Corporation and their various owners (Mercedes Benz, Fiat, Stellantis) and others unknown at this time. …
Related recalls (2)
Visibility › Windshield
FCA US LLC (Chrysler) is recalling certain model year 2015-2016 Chrysler Town and Country, and 2014-2015 Dodge Grand Caravan vehicles manufactured August 16, 2014, to December 5, 2015.
Remedy: Chrysler will notify owners, and dealers will replace the windshield, free of charge. The recall began March 4, 2016. Owners may contact Chrysler customer service at 1-800-853-1403.
Visibility › Windshield wiper/washer › Motor
On certain vans and sport utility vehicles, the front windshield wiper motor armature shaft May break.
Remedy: Dealers will inspect and replace the windshield wiper motor free of charge. The recall began on June 19, 2006, to Dodge durango owners. Minivan owners will be notified during July 2006.
Frequently asked questions
Which Chrysler Town and Country years have window & wiper problems?
By NHTSA complaints, the 1996 (73), 2008 (61), 2001 (39), 1997 (32) and 2010 (30) model years. Window & Wiper complaints make up 8% of all complaints for the 1996.
Is there a recall for Chrysler Town and Country window & wiper problems?
Yes — 2 recalls, including 16V-044 (windshield, Jan 28, 2016); 06V-067 (motor, Mar 8, 2006). Recall repairs are free at authorized dealers; check a specific car with the VIN recall check.
At what mileage do Chrysler Town and Country window & wiper problems start?
Across all years, half of the complaints with a recorded mileage happened before about 64,000 miles; 35% happened before 50,000 miles.
What part fails most often?
Owners most often name the power window devices and controls (80 mentions), followed by the windshield wiper/washer (75).
Source: U.S. National Highway Traffic Safety Administration (NHTSA) — owner complaints through October 20, 2026, recalls and defect investigations; fuel economy from the EPA. Complaints are unverified reports and are not proof of a defect. How we rate model years.