Most common 2016 Chrysler Town and Country problems
Share of the 527 complaints; one complaint can involve more than one system. "~" is the median mileage when the problem started.
Chrysler Town and Country complaints by model year
Best Town and Country years: 2004, 2007, 2003. Years to avoid: 2008, 2010, 2011, 2005, 2009. Compare all years →
2016 Chrysler Town and Country recalls (5)
Equipment
Chrysler (FCA US LLC) is recalling various Dodge, Chrysler, and RAM vehicles equipped with Kidde Plastic-Handle or Push Button 'Pindicator' Fire Extinguishers. A list of the affected trailer models is available at: https://static.nhtsa.gov/odi/rcl/2017/RMISC-17V824-0103.pdf.
Remedy: Chrysler will notify owners instructing them to contact Kidde for a replacement fire extinguisher, free of charge. The recall began February 14, 2018.
Power train › Automatic transmission
Chrysler (FCA US LLC) is recalling certain model year 2015-2016 Chrysler Town & Country, Dodge Grand Caravan vehicles manufactured July 31, 2015, to April 18, 2016, 2016 Dodge Journey vehicles manufactured August 17, 2015, to January 29, 2016, and 2016 RAM ProMaster vehicles manufactured August 15, 2016, to April 15, 2016.
Remedy: Chrysler will notify owners, and dealers will replace the transmission pump, free of charge. The recall began on August 18, 2016. Owners may contact Chrysler customer service at 1-800-853-1403.
Seats › Mid/rear assembly
Chrysler (FCA US LLC) is recalling certain model year 2016 Dodge Grand Caravan and Chrysler Town and Country vehicles manufactured March 16, 2016, to March 17, 2016. The nuts on the third row seatbacks were incorrectly torqued and may become loose.
Remedy: Chrysler will notify owners, and dealers will re-torque the third row seatback nuts, free of charge. The recall began on July 1, 2016. Owners may contact Chrysler customer service at 1-800-853-1403.
Visibility › Windshield
FCA US LLC (Chrysler) is recalling certain model year 2015-2016 Chrysler Town and Country, and 2014-2015 Dodge Grand Caravan vehicles manufactured August 16, 2014, to December 5, 2015.
Remedy: Chrysler will notify owners, and dealers will replace the windshield, free of charge. The recall began March 4, 2016. Owners may contact Chrysler customer service at 1-800-853-1403.
Latches/locks/linkages › Hood › Latch
Chrysler Group LLC (Chrysler) is recalling certain model year 2016 Chrysler Town and Country and Dodge Grand Caravan vehicles manufactured August 19, 2015 to August 27, 2015. In the affected vehicles, the bolts that attach the hood striker may loosen and, as a result, the hood may open unexpectedly while driving.
Remedy: Chrysler will notify owners, and dealers will install new hood striker bolts with the proper torque, free of charge. The recall began on October 22, 2015.
NHTSA defect investigations
Federal safety investigators have looked into 2 possible defects involving the 2016 Chrysler Town and Country:
Sliding Doors Inoperative
The Office of Defects Investigation (ODI) opened PE21-016 on July 7, 2021, to investigate 364 complaints alleging that one or both sliding doors on 2016 Model Year (MY) Grand Caravan or Town and Country vehicles could not be opened. The door(s) could not be opened using the mechanical handle or electronic remote switches.
Active Head Rest Inadvertent Deployment
The Office of Defects Investigation (ODI) opened PE19014 on September 9, 2019, to investigate 128 consumer complaints alleging that the Active Head Rest (AHR) inadvertently deployed without the occurrence of a crash or other rear impact event in model year (MY) 2014 Jeep Grand Cherokee and Dodge Durango vehicles.When ODI opened the investigation, ODI was aware of thirteen alleged injuries.A small number of Early…
What 2016 Chrysler Town and Country owners say
Transmission & drivetrain all 187 →
The contact owns a 2016 Chrysler Town and Country. The contact stated while driving at an undisclosed speed in traffic, the vehicle stalled. The contact shifted to neutral(N) and was able to drive to the intended destination. The contact stated that while driving and attempting to stop the vehicle, the vehicle required to be shifted to neutral(N) repeatedly. In addition, the contact stated that on another occasion, the vehicle independently accelerated, prompting the contact to immediately depress the brake pedal to stop the vehicle. The contact stated that the failure had occurred several times. In addition, the check engine warning light later illuminated. The contact used a fuel treatment to clean the fuel; however, the failure recurred. The vehicle was taken to an independent mechanic, where it was diagnosed with thermostat and transmission failure. …
The contact owns a 2016 Chrysler Town and Country. The contact stated while shifting into reverse, the vehicle failed to respond. There was no warning light illuminated. The contact stated that she continuously moved the gear shifter from park to reverse(R) and drive(D) until the vehicle responded after shifting into drive(D). The contact was able to drive the vehicle however, the vehicle would not exceed 20 MPH. The contact engaged the hazards lights and continued driving. The contact stated that upon pulling into her driveway, the check engine warning light illuminated. The manufacturer was notified of the failure and informed the contact that the dealer needed to diagnose the vehicle before they could cover the repair under NHTSA Campaign Number: 16V461000 (Power Train). The vehicle was towed to the dealer where it was diagnosed that the transmission needed to be replaced. …
Electrical system all 107 →
Back sliding door inoperable, dealership sold the vehicle this way, neglected to disclose the issue. When we noticed we refused the sale, dealership added to the sale contract that it would be fixed before delivery, vehicle was not fixed before delivery after several attempts, and a third party off site company attempted to fix the issue. Dealership had the vehicle for 36 days before coming to a temporary fix, door still has issues opening and closing. Sometimes won't open at all or just close instantly after opening pinching/crushing anyone who isn't fast enough to get out of the way in the door. Door has also come completely off the track at one point. The door will not stop if it starts to close, it will slide closed into you or a child, the censors do not work as designed apparently. …
On 3 July 2021 the driver side rear sliding door became inoperable. The door would not open using either the electronic motor or by manually pulling the handle and sliding the door. The door lock appeared to be jammed in the locked position and could not be unlocked either electronically or manually. Not being able to open the rear door in any manner is unsafe and in the event of an accident would not allow access or egress to passengers in the rear of the vehicle. I had an independent ASE Certified Master Mechanic asses the issue. The only way to get the door open was to remove the door panel from the inside and manually push the lock actuator back into the correct position. Upon further inspection and testing it was noted that flipping the child safety lock back and forth several times seemed to have reset the actuator and the lock and door has worked correctly since.
Body & structure all 75 →
The contact owns a 2016 Chrysler Town and Country. The contact stated that after arriving at her destination, she became aware that both the driver's and passenger's side sliding doors were jammed. Upon applying great force, the contact was able to open the driver's side door, and after visual inspection, she observed the sliding door was off the track with electrical wires exposed. No warning lights were illuminated. The vehicle was taken to the dealer, who was unable to determine the cause of the failure. The dealer was also unable to open the passenger's side sliding door. The vehicle was not repaired. The manufacturer was not notified of the failure. The failure mileage was 93,000.
The contact owns a 2015 Chrysler Town and Country. The contact stated that the driver's side sliding door was making an abnormal sound and failed to open and close as needed. There was no warning light illuminated. The local dealer was not contacted. The vehicle was not diagnosed or repaired. The manufacturer was not notified of the failure. The approximate failure mileage was 55,000.
2016 Chrysler Town and Country engines & fuel economy
| Engine | Transmission | Drive | MPG city / hwy / combined |
|---|---|---|---|
| 3.6L 6-cyl | 6-speed automatic | FWD | 17 / 25 / 20 |
EPA ratings. Class: Minivan.
Frequently asked questions
Is the 2016 Chrysler Town and Country a good car?
Based on 527 owner complaints filed with NHTSA, the 2016 Town and Country rates use caution: 1.4× as many complaints as a typical year of the Town and Country at the same age. It is one of the Town and Country years we suggest avoiding. Complaint counts don't account for sales volume or individual maintenance, so have any used car inspected before buying.
What is the most common problem with the 2016 Chrysler Town and Country?
The transmission & drivetrain — 187 complaints, 35% of all complaints for this model year, most often about automatic transmission › torque converter. Next are the electrical system (107) and body & structure (75).
How many recalls does the 2016 Chrysler Town and Country have?
There are 5 recalls for the 2016 Chrysler Town and Country, the most recent from December 21, 2017 (equipment). Recall repairs are free at any authorized dealer — check whether yours has been done with the VIN recall check.
What are the best and worst years of the Chrysler Town and Country?
The best years by complaints, compared at the same age, are 2004, 2007 and 2003. Years to avoid or approach with caution: 2008, 2010, 2011, 2005 and 2009. See the full Chrysler Town and Country years comparison.
At what mileage do 2016 Chrysler Town and Country problems happen?
The median mileage reported in complaints is about 70,000 miles; 21% of problems with a recorded mileage started before 50,000 miles.
Source: U.S. National Highway Traffic Safety Administration (NHTSA) — owner complaints through October 20, 2026, recalls and defect investigations; fuel economy from the EPA. Complaints are unverified reports and are not proof of a defect. How we rate model years.