Electrical complaints by model year
| Year | Complaints | Share of year's complaints | Typical mileage |
|---|---|---|---|
| 2016 | 107 | 20% | 61,000 miles |
| 2015 | 62 | 16% | 58,000 miles |
| 2014 | 215 | 34% | 58,000 miles |
| 2013 | 393 | 58% | 63,000 miles |
| 2012 | 395 | 62% | 77,000 miles |
| 2011 | 523 | 68% | 74,000 miles |
| 2010 | 978 | 63% | 78,000 miles |
| 2009 | 453 | 64% | 84,000 miles |
| 2008 | 1,242 | 64% | 84,000 miles |
| 2007 | 43 | 20% | 97,000 miles |
| 2006 | 74 | 17% | 80,000 miles |
| 2005 | 164 | 19% | 85,000 miles |
| 2004 | 23 | 14% | 124,000 miles |
| 2003 | 40 | 16% | 80,000 miles |
| 2002 | 60 | 15% | 64,000 miles |
| 2001 | 73 | 16% | 75,000 miles |
| 2000 | 24 | 8% | 116,000 miles |
| 1999 | 56 | 15% | 90,000 miles |
| 1998 | 62 | 21% | 135,000 miles |
| 1997 | 78 | 20% | 145,000 miles |
| 1996 | 120 | 13% | 96,000 miles |
| 1995 | 3 | 5% | — |
Which parts fail
Components named in complaints (battery, alternator, wiring, ignition, instrument cluster, infotainment).
Mileage when the problem started
What owners report
Back sliding door inoperable, dealership sold the vehicle this way, neglected to disclose the issue. When we noticed we refused the sale, dealership added to the sale contract that it would be fixed before delivery, vehicle was not fixed before delivery after several attempts, and a third party off site company attempted to fix the issue. Dealership had the vehicle for 36 days before coming to a temporary fix, door still has issues opening and closing. Sometimes won't open at all or just close instantly after opening pinching/crushing anyone who isn't fast enough to get out of the way in the door. Door has also come completely off the track at one point. The door will not stop if it starts to close, it will slide closed into you or a child, the censors do not work as designed apparently. …
On 3 July 2021 the driver side rear sliding door became inoperable. The door would not open using either the electronic motor or by manually pulling the handle and sliding the door. The door lock appeared to be jammed in the locked position and could not be unlocked either electronically or manually. Not being able to open the rear door in any manner is unsafe and in the event of an accident would not allow access or egress to passengers in the rear of the vehicle. I had an independent ASE Certified Master Mechanic asses the issue. The only way to get the door open was to remove the door panel from the inside and manually push the lock actuator back into the correct position. Upon further inspection and testing it was noted that flipping the child safety lock back and forth several times seemed to have reset the actuator and the lock and door has worked correctly since.
The contact owns a 2015 Chrysler Town and Country. The contact stated that while operating the vehicle, the massage "Blind Spot Service Unavailable" was displayed and the blind spot arrow was present in the driver's side mirror causing a visibility hazard for the driver. The contact indicated that while driving in the dark the arrow created a glare in the side mirror making it difficult to view images in the mirror. Additionally, a constant audible chime was present while operating the vehicle. In addition, the back-up camera was also inoperable. The cause of the failure was not yet determined. The manufacturer and local dealer were not yet contacted. The failure mileage was 120,000.
Last month when driving my van started to stall when driving came to a stop at a light and the engine jerked, light turned green started to drive and it wouldn't go over 30 then all of a sudden it speeded up and the started making a weird sound pulled, off into a parking lot wasn't able to get it all the way in a parking spot. Called to have it towed. The transmission blew and it only has 65,000 miles. That cost me alot to get a transmission. Now the seatbelt on drivers side will not lock into place. Which I don't know what to do with that because you have to wear a seatbelt. When I bought this van brand new I had a lot of electrical issues kept taking it to the dealer they could never find anything. …
The contact owns a 2014 Chrysler Town and Country. The contact stated that while driving at approximately 35 MPH, the charging port located between the 2nd and 3rd row seating on the driver's side caught on fire. No warning light was illuminated before the failure. The contact pulled off a busy roadway and pulled into a parking lot, all while her 3-year-old son was seated in the 2nd row rear driver's side seat and was being surrounded by smoke. The contact stated that it took approximately 10 minutes to pull over and safely exit the vehicle to remove her son from the vehicle. The contact's son received medical attention for smoke inhalation. The Police and local Fire Department arrived on the scene and extinguished the fire. A Fire report was filed however, the Fire report number was not provided. The origin of the fire was the 110-Volt charging port due to an electrical failure. …
The contact's wife owned a 2014 Chrysler Town and Country. The contact stated while his wife was driving 30 MPH, there was an electrical fumes odor inside the vehicle. The contact stated no warning light was illuminated. The driver was able to park on the side of the road and exited the vehicle with his grandson before seeing fire coming from the front passenger's side of the vehicle. The contact stated no one was injured nor sought medical attention. The fire department extinguished the fire and filed a fire report. The fire department deemed the vehicle totaled. The contact stated a police officer also arrived at the location of the incident and filed a police report. The vehicle was not drivable. The contact had the vehicle towed to the tow lot. The vehicle was not diagnosed or repaired. A dealer was not contacted. The manufacturer had not been informed of the failure. …
The Battery died and would not recharge. I checked the van. No lights were left on; no warning notifications. I replaced the battery. I had the seat behind the driver seat stowed because I had surgery on my left foot and needed to haul my knee cart with me. I no longer needed it so I raised the seat and found it had melted/burnt in several spots on the seat back. I was mortified! My van is a 2013 but is in great shape and only has 46,937 miles on it. It was parked in my garage and could have caused a house fire killing all occupants. I contacted Chrysler. They won't assist in the repair or replacement stating it hadn't been recalled and was no longer in warranty. Insurance denied the claim due to it being a part malfunction. Please let others know that the seat heater & wiring harness are defective!! …
The contact owns a 2013 Chrysler Town and Country. The contact stated that after starting the vehicle, he slightly touched the ignition key, and the vehicle shut off inadvertently. The contact stated that the failure recurred several times while driving on a bumpy road surface. The contact was able to pull to the side of the roadway and restarted the vehicle. The contact stated that the failure had been recurring increasingly while driving and caused the headlights to turn off and the vehicle to lose power steering functionality. The vehicle was taken to the dealer, where it was diagnosed that the Wireless Ignition Node (WIN) module needed to be replaced. The vehicle was being repaired. The manufacturer was notified of the failure and informed the contact that the VIN and the year vehicle was not included in NHTSA Campaign Number: 14V373000 (Electrical System, Air Bags) . …
Related recalls (3)
Electrical system
Chrysler Group, LLC (Chrysler) is recalling certain model year 2010-2014 Chrysler Town and Country and Dodge Grand Caravan vehicles manufactured August 25, 2010, through October 31, 2013. The affected vehicles may experience overheating of the vent window switch in the driver's door armrest.
Remedy: Chrysler will notify owners, and dealers will replace the vent window switch with a newer version, free of charge. The owner notification letter was issued and the remedy campaign launched on on December 31, 2014.
Electrical system › Ignition
Chrysler is recalling certain model year 2010 Dodge journey, grand caravan, and Chrysler town & country vehicles manufacturer from August 3, 2009, through June 17, 2010. Some vehicles May experience inadvertent ignition key displacement from the run to accessory position while driving causing the engine to shut off.
Remedy: Dealers will replace the win modules free of charge. The safety recall is expected to begin during July 2011. Owners May contact Chrysler at 1-800-853-1403.
Electrical system › Wiring › Fuses and circuit breakers
Chrysler is recalling 6,138 my 2009 town and country and Dodge grand caravan vehicles. Unused electrical connectors for the blind spot detection system May become corroded and could short circuit, which can cause a variety of conditions.
Remedy: Dealers will seal the power circuit at the subject connector and replace the fuse for this circuit if necessary free of charge. The recall began on March 9, 2009. Owners May contact Chrysler at 1-800-853-1403.
NHTSA investigations
Air bag clockspring
There is no summary currently available
Overheating of front seat heaters
Allege that the front seats over heat and smoke or catch fire
Headlight malfunction
The office of defects investigation (odi) opened this investigation after receiving reports from consumers that their headlights would malfunction in various ways from flickering to complete non-illumination.headlight operation is monitored by the vehicle's body control module (BCM) and front control module (fcm).odi is upgrading this preliminary evaluation to an engineering analysis (ea05-009) to further examine…
Headlight malfunction
Owner reports indicate allegations of improper headlight operation of one or both headlights.some report intermittent outage or dimming.many report that the condition is random; it sometimes does not repeat and lasts for a very short duration.
Speaker fire in the rear of the vehicle
On July 7, 2004, the office of defects investigation (odi) opened a preliminary evaluation based on consumer complaints alleging an interior vehicle fire starting in the area of the driver side rear speaker.daimlerchrysler corporation (dcc) informed odi that condensation from the instrument panel air conditioning ducts May drip onto the radio and into vent holes on top of the radio.this can result in a short circuit…
Loss of Headlight Illumination
To date, ODI has interviewed several complainants who confirmed that the headlights fully extinguish, and remain extinguished, on an intermittent basis.In most cases this occurred while the vehicle was in motion.The occurrences do not show a repeatable pattern, and the problem occurs at a low frequency, typically one or more weeks between failures.For this reason most complainants have not attempted diagnosis or…
Frequently asked questions
Which Chrysler Town and Country years have electrical problems?
By NHTSA complaints, the 2008 (1,242), 2010 (978), 2011 (523), 2009 (453) and 2012 (395) model years. Electrical complaints make up 64% of all complaints for the 2008.
Is there a recall for Chrysler Town and Country electrical problems?
Yes — 3 recalls, including 14V-234 (electrical system, May 7, 2014); 11V-139 (ignition, Mar 1, 2011); 09V-046 (fuses and circuit breakers, Feb 5, 2009). Recall repairs are free at authorized dealers; check a specific car with the VIN recall check.
At what mileage do Chrysler Town and Country electrical problems start?
Across all years, half of the complaints with a recorded mileage happened before about 79,000 miles; 24% happened before 50,000 miles.
What part fails most often?
Owners most often name the horn (127 mentions), followed by the ignition (60).
Source: U.S. National Highway Traffic Safety Administration (NHTSA) — owner complaints through October 20, 2026, recalls and defect investigations; fuel economy from the EPA. Complaints are unverified reports and are not proof of a defect. How we rate model years.