The problem
On certain minivans, the driver's air bag May become disabled due to a failure of the clockspring, which is located in the hub of the steering wheel.
The risk
This condition will manifest itself through illumination of the air bag warning lamp, and could eventually result in a driver's air bag open circuit, if the part is not replaced in a reasonable amount of time.
The fix
Dealers will replace the clockspring assembly on all covered vehicles with 70,000 miles or less. For those vehicles with more than 70,000 miles, daimlerchrysler will offer an extended lifetime warranty under which it will replace the clockspring at no charge if it fails. Daimlerchrysler will also reimburse owners who have paid to have the clockspring replaced on their vehicles. The recall began on October 12, 2004. Owners should contact daimlerchrysler at 1-800-853-1403.
Recall details
| NHTSA campaign | 04V-480 (04V480000) |
|---|---|
| Manufacturer number | D17 |
| Manufacturer | Chrysler (FCA US, LLC) |
| Component | Air bags |
| Report date | October 6, 2004 |
| Owners notified | October 12, 2004 |
| Vehicles affected | 955,344 |
| Initiated by | NHTSA investigation |
Vehicles covered
- 1998 Chrysler Town and Country
- 1999 Chrysler Town and Country
- 2000 Chrysler Town and Country
- 1998 Dodge Caravan
- 1999 Dodge Caravan
- 2000 Dodge Caravan
- 1998 Dodge Grand Caravan
- 1999 Dodge Grand Caravan
- 2000 Dodge Grand Caravan
- 1998 Plymouth Grand Voyager
- 1999 Plymouth Grand Voyager
- 2000 Plymouth Grand Voyager
- 1998 Plymouth Voyager
- 1999 Plymouth Voyager
- 2000 Plymouth Voyager
Owner complaints about the air bags
- 1998 Chrysler Town and Country airbag problems 45
- 1999 Chrysler Town and Country airbag problems 59
- 2000 Chrysler Town and Country airbag problems 30
- 1998 Dodge Caravan airbag problems 99
- 1999 Dodge Caravan airbag problems 119
- 2000 Dodge Caravan airbag problems 69
- 1998 Dodge Grand Caravan airbag problems 104
- 1999 Dodge Grand Caravan airbag problems 83
- 2000 Dodge Grand Caravan airbag problems 29
- 1998 Plymouth Grand Voyager airbag problems 43
- 1999 Plymouth Grand Voyager airbag problems 52
- 2000 Plymouth Grand Voyager airbag problems 12
Frequently asked questions
Is the recall 04V-480 repair free?
Yes. Chrysler dealers will fix the problem at no cost: Dealers will replace the clockspring assembly on all covered vehicles with 70,000 miles or less. For those vehicles with more than 70,000 miles, daimlerchrysler will offer an extended lifetime warranty under which it will replace the clockspring at no charge…
How do I know if my car is included?
Not every vehicle of the listed model years is affected — the recall covers 955,344 vehicles built in a certain window. Check your 17-character VIN with our VIN recall check or at nhtsa.gov/recalls.
Source: U.S. National Highway Traffic Safety Administration (NHTSA) — owner complaints through October 20, 2026, recalls and defect investigations; fuel economy from the EPA. Complaints are unverified reports and are not proof of a defect. How we rate model years.