Chrysler Recall 20V-396: Air bags – inflator module

Affected: 2008–2010 Chrysler Town and Country, 2008–2010 Dodge Grand Caravan, 2007–2011 Dodge Nitro. Filed with NHTSA on July 7, 2020, covering about 925,239 vehicles.

The problem

Chrysler (FCA US LLC) is recalling certain 2008-2010 Chrysler Town and Country and Dodge Grand Caravan and 2007-2011 Dodge Nitro vehicles. These vehicles may have a loose or missing brand emblem in the center of the steering wheel. The loose emblem or the securing nuts for the emblem within the driver air bag module may become projectiles in the event of a driver air bag deployment.

The risk

Projectiles as a result of driver air bag deployment in the event of a crash can increase the risk of injury.

The fix

Chrysler will notify owners, and dealers will replace the driver's air bag cover with a redesigned cover, free of charge. The recall began February 11, 2021. Owners may contact FCA US LLC customer service at 1-800-853-1403. Chrysler's number for this recall is W09.

Recall details

NHTSA campaign20V-396 (20V396000)
Manufacturer numberW09
ManufacturerChrysler (FCA US, LLC)
ComponentAir bags › Frontal › Driver side › Inflator module
Report dateJuly 7, 2020
Owners notifiedFebruary 11, 2021
Vehicles affected925,239
Initiated byManufacturer

Vehicles covered

Owner complaints about the air bags

Frequently asked questions

Is the recall 20V-396 repair free?

Yes. Chrysler dealers will fix the problem at no cost: Chrysler will notify owners, and dealers will replace the driver's air bag cover with a redesigned cover, free of charge. The recall began February 11, 2021. Owners may contact FCA US LLC customer service at 1-800-853-1403.

How do I know if my car is included?

Not every vehicle of the listed model years is affected — the recall covers 925,239 vehicles built in a certain window. Check your 17-character VIN with our VIN recall check or at nhtsa.gov/recalls.

Source: U.S. National Highway Traffic Safety Administration (NHTSA) — owner complaints through October 20, 2026, recalls and defect investigations; fuel economy from the EPA. Complaints are unverified reports and are not proof of a defect. How we rate model years.