Which parts fail
Components named in complaints (fuel pump, injectors, fuel tank, hybrid and EV propulsion).
Mileage when the problem started
Owner reports
Selected complaints filed with NHTSA by 2000 Jeep Grand Cherokee owners, lightly cleaned up (personal details are redacted by NHTSA).
The contact owns a 1996 N/A Jeep Grand Cherokee. The contact received notification of NHTSA Campaign Number: 13V252000 (FUEL SYSTEM, GASOLINE, STRUCTURE). The local dealer was contacted; however, the dealer refused to perform the recall repair due to the age of the vehicle. The contact stated that there was only one Jeep dealer in the local area. The manufacturer was not made aware of the issue. The contact had not experienced a failure.
Tl contact owns a 2000 Jeep Grand Cherokee laredo. The contact stated that the vehicle accelerates by itself and makes a strange noise in the transmission box. The vehicle has been in and out of the shop since the date of purchase, with repair costs exceeding $4,000. The dealer stated that even though there are recalls, her VIN is not included. The dealer changed her fuel injector system, which caused her to be involved in a crash and also receive speeding tickets. While driving 60 MPH, the vehicle shut off on the freeway and almost caused another vehicle to run over her. The contact stated that it takes approximately fifteen minutes to start the vehicle. She took it back to the dealer after the most recent failure and they stated that she would need another fuel pump. She called daimler Chrysler who stated that she needed to take her vehicle back to the dealer. …
Although no accident yet, I wanted to say that I have never received any notice from FCA about the "customer satisfaction campaign" (because although the gas tank hangs under the rear bumper, year 2000 was not included in the "recall" trailer hitch deal). I bought it new and am still living at the same address. I also wanted to note that another issue with the gc is that the brake and tail lights often stop working. The socket gets scorched and you have to go take it apart, pry the contacts up just right and put aluminum foil under them (google Grand Cherokee brake lights). That works for a while, then you have to do it again. I've been stopped twice in 6 months for it. Sometimes the taillight works but actually goes out when you step on the brake. In any case, having a gas tank prone to exploding when rear ended along with brake light issues is not a good thing. …
I presently don't have a picture of the gas pouring out from the gas tank area. I can get you one upon your request. Their is already a investigation on my Jeep in the works. The problem is getting worse. The fumes are making me sick from within. My gas tank is leaking from somewhere. I've was pulled over from a stranger on the road after filling the tank up twice in one week last week. The man said my gas is leaking out. I ask how he knew and his response was my fumes were coming into his car and my tank under the Jeep was wet. I got out and went to investigate to see fuel pouring out from underneath the gas tank. I immediately drove home and parked my Jeep. I observe dead grass in my yard also where its parked. This type of smelling of fumes and witnesses of my fuel wasting on the ground is a consists occurrence from strangers. …
The consumer rear ended another vehicle in a panic stop while driving at 60 MPH. Upon impact, the frontal air bags failed to deploy. The dealership or the manufacturer were providing any information on why the air bags failed to deploy. The front passenger sustained bruises from the seat belt. The vehicle displayed a hard start due to improper fuel pressure, it would take a long time to crank before catching, and the brakes pulsated due to warped rotors.
Driving along the roadway at approximately 45 MPH the automobile shut down (no gas-no ignition-no dash lights). I pulled of the road, tried to, but would not start. After sitting there for 45 minutes it started again. This has happened five more times since. The last time on I-95 in a construction zone with very limited access to leave the highway. No more driving on main roads and highways. Chrysler dealer didn't have any knowledge of problems like this.
Tl* the contact owns a 2000 Jeep Grand Cherokee. The contact stated that there was a fuel odor emitted inside and outside of the vehicle. The vehicle was taken to the dealer but was not diagnosed or repaired. The VIN was not included in NHTSA campaign number: 06e011000 (fuel system, gasoline). The manufacturer was not made aware of the failure. The failure mileage was 114,800.
Gasoline spewing from top of tank after filling. Seems to be coming from top of tank - vent tube. I cannot find a recall on this item on the NHTSA website but I found a recall campaign 00V195000. The dealer denies that this recall exists. Dealer is hill-kelly in pensacola, fl. Happens when vehicle is stopped at gasoline pump/service station.
Bought used 2000 Jeep Grand Cherokee from Jeep dealer in October 2002. I also purchased an extended warranty from Jeep. Auguest 2003 the oil pressure gauge dropped. Stopped Jeep checked oil, all looked fine, restarted, gauge went back to normal. Asked dealer about it, no problem they said. On a trip 300 miles from home, oil pressure gauge dropped again, did the same, gauge came back, but dropped again. Took to service station who couldn't help. Had it towed to dealer. They said gunk build up in the engine, need to repleace at a cost of $9,000. I couldn't prove oil changes ever 3,000 miles (they were done at home), I explained I had only had the Jeep one year, too bad. Extended warrenty won't help. I had engine replace by a friend with a used engine. July 2004, radiator had to be replaced. …
You people, at NHTSA look like a group of "horse's [redacted]" for backing down. I have complained about the gas tank on my 2000 Jeep Grand Cherokee limited and now you have allowed Chrysler to "make a deal" by not including the 1999 to 2004 group...what a "crock" that is! You have the facts...51 deaths directly only attributed to placement of the gas tank....stop shirking your responsibilities and get them to recall that group as well. Enough of your being "backed up against the wall" by the auto makers....get off your duff and show them who is the boss of our safety....only you....now make it work! A very irate customer.... (and this should appear everywhere and Chrysler needs heavy duty pressure to recall the '99 to '04 group...same problem, same situation and will happen again and again....get it right this time!)
Related recalls
Fuel system, gasoline › Fuel injection system › Injectors
On certain sport utility vehicles equipped with a 4.0l engine only, the design of the intake and exhaust manifolds could allow debris to accumulate at the #3 cylinder location.
Remedy: Dealers will install a manifold shield to modify the air flow characteristics and to prevent the accumulation of debris in the area of the #3 cylinder. Owner notification began May 13, 2002.
Fuel system, gasoline › Storage › Tank assembly
Vehicle description: sport utility vehicles. Some of these vehicles May have been built with fuel tanks with suspect vent tube welds.
Remedy: Dealers will replace any fuel tanks built in the suspect time period. The vehicle will be inspected and if the bar code on the fuel tank indicates that the tank was built during the suspect period, it will be replaced.
NHTSA investigations
Crash Related Fuel Tank Fires
NHTSA has conducted extensive analysis of the data regarding fuel tank integrity for the model year (MY) 1993-2004 Jeep Grand Cherokee (JGC). As a result of that work, the agency has decided to upgrade its safety defect investigation to an Engineering Analysis and to expand the scope of vehicles included in the investigation.
Crash Related Fuel Tank Fires
ODI has completed an extensive analysis of rear crash fuel tank system integrity data for the subject Jeep Cherokee, Grand Cherokee and Liberty vehicles (SVs).As of June 2013, ODI knew of 56 post-collision fatal fires, 28 non-fatal fires, and 6 fuel leak incidents (totaling 90 incidents, 75 fatalities and 58 injuries) involving the SVs.Based on this analysis, ODI issued a Recall Request Letter (RRL) on June 3, 2013…
Fuel Storage System Crash Related Fires
In a letter dated October 2, 2009, the Center for Auto Safety (CAS) petitioned NHTSA to open a defect investigation and recall model year 1993-2004 Jeep Grand Cherokees.CAS alleged that the subject vehicles have defective fuel tank storage systems that present a fire hazard in crashes.
Fuel System complaints in other Grand Cherokee years
Frequently asked questions
How common are fuel system problems on the 2000 Jeep Grand Cherokee?
NHTSA has 61 complaints about the fuel & propulsion system of the 2000 Jeep Grand Cherokee, 4% of the model year's 1,447 complaints. The component named most often is delivery › fuel pump (17 mentions).
Is there a recall for 2000 Jeep Grand Cherokee fuel system problems?
Yes — NHTSA recall 02V-104 (injectors, Apr 8, 2002); NHTSA recall 00V-195 (tank assembly, Jul 17, 2000). Recall repairs are free at authorized dealers.
At what mileage do 2000 Jeep Grand Cherokee fuel system problems start?
Half of the complaints with a recorded mileage happened before about 80,000 miles, and 17% before 25,000 miles.
Is it dangerous?
Owners linked 5 crashes, 1 fire and 2 injuries and 2 deaths to fuel & propulsion system problems on this model year. If you notice symptoms, have the car checked before driving further.
Source: U.S. National Highway Traffic Safety Administration (NHTSA) — owner complaints through October 20, 2026, recalls and defect investigations; fuel economy from the EPA. Complaints are unverified reports and are not proof of a defect. How we rate model years.