Which parts fail
Components named in complaints (front, side and curtain air bags, sensors and inflators).
Mileage when the problem started
Owner reports
Selected complaints filed with NHTSA by 2000 Jeep Grand Cherokee owners, lightly cleaned up (personal details are redacted by NHTSA).
Tl* the contact owns a 2000 Jeep Grand Cherokee. The contact stated that the vehicle independently shifted out of park and into reverse. As a result, the contact's vehicle crashed into another vehicle. The air bags did not deploy. A police report was filed and there were no injuries. In addition, the vehicle stalled and was unable to restart. The vehicle was towed to the dealer for diagnostic testing. The technician stated that it was unknown if the transmission or the ignition needed to be replaced. The vehicle was not repaired. The manufacturer was notified of the failure. The approximate failure mileage was 78,000.
Tl* the contact owned a 2000 Jeep Grand Cherokee. While driving 40 MPH, the vehicle was involved in a crash, but the air bags did not deploy. The vehicle was destroyed. The contact sustained two cracked ribs and injuries to the head. Medical attention was required. A police report was filed. The manufacturer was not made aware of the issue. The failure mileage was 105,000. Updated 04/08/16
I was going down main road in Vineland nj making a left hand turn on to Elmer road when I was stuck in the front of my jeep and I hit the steering wheel the airbags never deployed
I purchased a 2000 Jeep Grand Cherokee in 2005 from a used car dealer in albuquerque. At that time no recalls or repairs of any safety related defects were revealed to me. I received a recall in novenber 2006 for cooling fan that I had already had done . Daimler/Chrysler reimbursed me for some of the repairs done. On 4-17-07 I was north bound on unser approaching ladera, traffic was stopped at the red light. I was traveling the speed limit which was posted at 35 MPH. I pressed on the brake pedal to begin slowing down and nothing happened. I then slammed my foot down on the pedal it went to the floor and I rear ended a large pickup at the intersection. The air bags did not deploy, and I did not think the seat belt engaged untill I hit the steering wheel with my sternum. My injuries were minor, and I elt the injuries of the person I hit were also minor. …
On September 14, 2006, my wife was involved in a serious accident in our Jeep Grand Cherokee resulting in complete loss of the vehicle and non-life-threatening injuries to her. My two children, ages 3 and 4, were in the vehicle, properly restrained in cars eats and incurred no injuries. She was traveling at approximately 40 MPH, accelerating from a stop, and hit the rear end of a truck parked in the middle lane of a three lane major road. The impact totaled the vehicle; however, the airbags failed to deploy. The failure of airbags in a head-on impact at 40 MPH would seem to be a serious safety concern for the manufacture and perhaps should be investigated to determine if there is a defect in the model or if this was an isolated incident.
One week ago without warning at 35 MPH going straight ahead car warning chime started and airbag warning light came on then went off. Now it constantly blinks on at random times, no apparent reason, I.e., stopped, driving at various speeds straight ahead, left or right turns, up or down hills, starting off or parked. Now becoming more and more frequent, sometimes for a minute or so it remains on, sometimes no more than for a few seconds. Found numerous other similar complaints have been filed on this site when looking for any recall information.
Dt*: the contact stated while driving 25pmh the vehicle was forced off the road by another driver. The vehicle hit a telephone pole with the front end. The entire front of the vehicle received damage and all occupants were wearing seat belts, however neither frontal airbag deployed. The driver sustained injuries. There was property damage and police report was taken at the scene. The vehicle was inspected by the dealer, but have not determined why the airbags did not deploy. Updated 04/15/09. Updated 04/16/09.
When exiting the express way yesterday, my airbag light turned on and dinged about 3 times and turned off. This is the first time my Grand Cherokee laredo has done this in the year that I have owned it. I'd like to note my previous car, a 1999 Jeep Grand Cherokee limited, would have this issue everyday. It is not safe for my airbags to be disabling while my car is in motion. Especially since it is having a stalling issue as well. This could be fatal given the right circumstances.
The consumer rear ended another vehicle in a panic stop while driving at 60 MPH. Upon impact, the frontal air bags failed to deploy. The dealership or the manufacturer were providing any information on why the air bags failed to deploy. The front passenger sustained bruises from the seat belt. The vehicle displayed a hard start due to improper fuel pressure, it would take a long time to crank before catching, and the brakes pulsated due to warped rotors.
Tl* the contact owns a 2000 Jeep Grand Cherokee. While driving approximately 3 MPH on a rocky road surface, a chime sounded and the air bag warning indicator illuminated intermittently. The VIN was not included in NHTSA campaign number: 99V343000 (air bags). The vehicle was not diagnosed or repaired. The manufacturer was notified of the failure. The approximate failure mileage was 164,000.
Related recalls
Air bags › Frontal
Vehicle description: passenger and sport utility vehicles. The passenger air bag inflator assembly contains an incorrect inflator charge amount.
Remedy: Dealers will replace the air bag module with a correct module.
Airbag complaints in other Grand Cherokee years
Frequently asked questions
How common are airbag problems on the 2000 Jeep Grand Cherokee?
NHTSA has 59 complaints about the air bags of the 2000 Jeep Grand Cherokee, 4% of the model year's 1,447 complaints. The component named most often is frontal (27 mentions).
Is there a recall for 2000 Jeep Grand Cherokee airbag problems?
Yes — NHTSA recall 99V-343 (frontal, Dec 2, 1999). Recall repairs are free at authorized dealers.
At what mileage do 2000 Jeep Grand Cherokee airbag problems start?
Half of the complaints with a recorded mileage happened before about 103,000 miles, and 10% before 25,000 miles.
Is it dangerous?
Owners linked 33 crashes, 1 fire and 29 injuries to air bags problems on this model year. If you notice symptoms, have the car checked before driving further.
Source: U.S. National Highway Traffic Safety Administration (NHTSA) — owner complaints through October 20, 2026, recalls and defect investigations; fuel economy from the EPA. Complaints are unverified reports and are not proof of a defect. How we rate model years.