Which parts fail
Components named in complaints (struts, shocks, control arms, ball joints, springs).
Mileage when the problem started
Owner reports
Selected complaints filed with NHTSA by 2000 Jeep Grand Cherokee owners, lightly cleaned up (personal details are redacted by NHTSA).
I purchased my 2000 Jeep Grand Cherokee in 1999. I have been in and out of the dealer service for repeat major problems. My tire squeaked loudly while driving and after a year of not finding the problem, and fixing what they thought was the problem the left front wheel bearing was replaced and solved that problem. During the problem with the squeak they informed me that the transfer case had a problem and the solution was to drain and refill the 4wd transfer case fluid, I had them complete the service. Also during my cargo door would not open neither would the window, they replaced the latch lift. The next problem was that I was noticing smoke coming from underneath my hood. I brought that to their attention and they notice a fluid leak and had to replace my cylinder head gasket. The smoke was still there after that effort and now my transmission has went out. …
First: I had purchased this vehicle used with approx. 110,000 miles on odometer. Steering wheel violently shakes on moderate to heavy braking as well as moderate shaking upon deceleration on highway surfaces as well as interment clunking from frontal suspension area under similar conditions. The steering wheel May be pointed straight ahead or at a slight left or right position. There are times when the shaking, under the above conditions, is very slight or nonexistent at all. I believe it is in the front steering linkage/suspension and not the brakes. I have personally inspected the components mentioned above as I have mopar experience in the past as a technician. I have also had a second opinion from an independent technician well versed in Jeep technology. Second; I also have a problem with the oil pressure being erratic when warmed up and either stationary or in motion. …
Dt: the contact owns a 2000 Jeep Grand Cherokee laredo two wheel drive that experienced vibration. The vehicle was taken to a transmission repair shop because the contact suspected it was an issue with the transmission. When the vehicle was placed on racks the mechanic noted it was the carrier bearings in the rear end. Also, the mechanic noted this was a common issue that he was quite familiar with. It was dangerous because there was a risk for the wheel locking while driving. The mechanic would not perform the repairs because the would soon due to the part being defective. The contacted contacted a Chrysler dealer and the manufacturer, and they would not offer any assistance because vehicle was out of warranty. No repairs or corrections have been made at this time. They suggested a friction modifier to remedy this problem.
Our 2000 Jeep Grand Cherokee has been having rear end problems for the past 1 1/2 years. It started around 45,000 miles and we had a certified mechanic "patch it up in November of 2003. He said it was a regular problem with these vehicles and we would never have the noise go away. The noise has gotten worse and the dealership told us not to drive the Jeep anymore before major repairs are done on the ring and pinion gears and pionion bearins, a cost of $1200. Why are these vehicles needing this major work done at all, much less at 45,000 miles ane now 80,000? This should be a recall and fixed by the manufacturer - obviously this is not normal wear and tear - substandard parts or workmanship have to be involved.
Power steering pump broke on vehicle. While driving the consumer completely lost the power steering on the highway. The power steering had a kink in the column and could be heard when making a turn. The power steering hose was replaced along with the steering pump. The consumer was informed that the front left tire was bald due to improper alignment. There was a whistling sound under the hood when the vehicle was idled. The water pump and the clutch was replaced due to bad bearing. Also the rotors were replaced.
I was driving on an on ramp when I hit a raised bump on the road. The front started bumping violently almost like a basketball. When I applied the brakes it stopped as I slowed down. It happened once more as I could not get off the highway from the first incident. Again, I hit another bump and the same thing happened. I was lucky that no one was right behind me or there might have been a collision. I went online when I got home to see what the issue was and from what I saw it was what people call the "death wobble".
The vehicle's brakes and rotors have had to be repaired often. The consumer was told that the rotors were too small for the vehicle. The consumer heard a pop noise when taking off or stopping intermittently. The vehicle shimmied at 60 MPH and when the vehicle slowed down. Oil leaked from the front differential. The vehicle door lock made a bad grinding noise when the consumer used they key to access the vehicle.
Tl*- the contact owns a 2000 Jeep Grand Cherokee with a current odometer reading of 106,000 miles. The contact stated that while driving under normal conditions in reverse the passenger's side lower ball joint failed. The vehicle was towed to the dealer, byden motors, and the vehicle was repaired. The failure mileage was 102,000. The tie rod was bad. Updated 04/12/07.
Dt: contact states: the tire rod and ball joints on the driver's side fell apart. He saw on the website there was 318,000 recalls on the durango for that year. There was no warning that the failure was about to occur. He has called Chrysler and they said they did not have any other reports of this issue.
Tie rods, wheel bearings, ball joints, fan clutch, shorted engine compartment wiring harness, fuel pump assembly all gone wrong from time of purchase; January 2000/brand new to sept. 2006...some pd. Under warranty others after 2004 not; even though the defects usually do not happen to a Jeep Grand Cherokee/fully loaded. The last straw was the ball joints; we asked if some form of recall should of been done and then asked for a reimbursement because my wife's' 2004 Jeep liberty limited had a recall on it's ball joints/lower ones so after having mine replaced last Friday 9/15/2006 we asked about the Grand Cherokee and it's ball joints; we also updated on all the defects we've had to correct and wondered if it wasn't a expensive lemon...$35,000.00 is what I paid. …
Suspension complaints in other Grand Cherokee years
Frequently asked questions
How common are suspension problems on the 2000 Jeep Grand Cherokee?
NHTSA has 31 complaints about the suspension of the 2000 Jeep Grand Cherokee, 2% of the model year's 1,447 complaints. The component named most often is front (9 mentions).
Is there a recall for 2000 Jeep Grand Cherokee suspension problems?
No. NHTSA lists no suspension recall for the 2000 Jeep Grand Cherokee, though it has 6 recalls for other components. If the problem is widespread, a repair may still be covered by an extended warranty or a manufacturer service bulletin — ask a dealer.
At what mileage do 2000 Jeep Grand Cherokee suspension problems start?
Half of the complaints with a recorded mileage happened before about 100,000 miles, and 20% before 25,000 miles.
Source: U.S. National Highway Traffic Safety Administration (NHTSA) — owner complaints through October 20, 2026, recalls and defect investigations; fuel economy from the EPA. Complaints are unverified reports and are not proof of a defect. How we rate model years.