Which parts fail
Components named in complaints (doors, hood, frame, rust, paint and trim).
Mileage when the problem started
Owner reports
Selected complaints filed with NHTSA by 2000 Jeep Grand Cherokee owners, lightly cleaned up (personal details are redacted by NHTSA).
The contact owns a 1996 N/A Jeep Grand Cherokee. The contact received notification of NHTSA Campaign Number: 13V252000 (FUEL SYSTEM, GASOLINE, STRUCTURE). The local dealer was contacted; however, the dealer refused to perform the recall repair due to the age of the vehicle. The contact stated that there was only one Jeep dealer in the local area. The manufacturer was not made aware of the issue. The contact had not experienced a failure.
While driving at speeds around 48 to 51 MPH, you can feel the steering wheel start shaking sometimes if you take your foot off the gas petal it will stop but more than not it will go into a violent shake to where one can hardly hang onto the steering wheel. You have to try and get safely to shoulder and stop. Then you can drive away but when speeding up to merge back into traffic it does it again. When you just cant take it anymore you exit the freeway just to drive the city streets to where you get the small like shaking in the steering wheel. These past 2 weeks it seems to be happeing more often. I have had some work done as to what my guy thought it could be for it to not be fixed. I also now have the annoying air bag light coming on and beeping while turning any direction corner. …
Tl* the contact owns a 2000 Jeep Grand Cherokee. The contact stated that heater failed to blow hot air on the passenger's side and 6 months later, the driver's side vents failed to distribute heat. There were no warning lights illuminated. The contact stated that the vehicle was poorly designed and metal should have been used instead of plastic for the vents. The local dealer and manufacturer were not contacted. The vehicle was not diagnosed nor repaired. The failure mileage was 180,000. The VIN was not available.
Tl* the contact owns a 2000 Jeep Grand Cherokee. The contact stated that all of the windows became inoperable. The contact mentioned that only the driver side door would unlock with the key and all other doors would unlock manually once inside of the vehicle. The vehicle was not diagnosed or repaired. The manufacturer was not notified of the failure. The approximate failure mileage was 185,000.
My 2000 Jeep Grand Cherokee front driver seat track has broke and been repaired and broke 3 times now in a year. It started out as little wobble like bolt loose, which is what I thought it was. My mechanic pulled the seat out and found the crack and broken metal. Took it to and certified welder and had it welded. He told my the metal was cheap and that he has welded 3 others with the same issue. The last time he welded it for me he added some metal which lasted 6 months before breaking in another spot. Now I just have the back wedged up with block of wood and have no adjustment in my seat anymore. Talked to dealer after first break and was told they new of some problem but wasn't covered under warranties or no recalls. New replacement track are expensive and made the same as original, which has been known to break too. …
The in-dash heater/ac blend door is malfunctioning causing air flow not to be properly diverted between lower dash vents, dashboard vents and defroster vents. This is creating an unsafe condition whereby the windshield will not clear in rainstorms and will not stay defrosted in winter driving. A search on the internet and along with discussions with a local dealer working with jeeps for many years has LED me to understand that this is a long-known and very common defect with Jeep Grand cherokees. Prices to replace this blend door have ranged from $1000 to $1500 due to the fact that this is a very labor intensive replacement. I contact Chrysler assistance and they suggested that I contact you to identify this safety concern so that perhaps a technical service bulletin (TSB) could be issued and Chrysler would address the defective blend door for consumers experiencing this safety issue.
2000 Jeep Grand Cherokee - heater core leakage LED us to take up carpet - both driver's side and passenger side holes in the frame which hold the seats down to the body, were rusted through. Cause - water trap (design flaw) in design of the unibody, and no undercoating to help prevent such occurrence. Frame metal is approx. 1/8th inch thick. Areas affected were cut out and new metal welded in (by private party - not dealer. I do have the pieces which were cut out.) should there have been a collision, the seats would have broken loose from the frame and serious injuries would have occurred. Other comments made on this same vehicle, to include ours, relate how the actual seat frame breaks. Metal found when this occurred is weakened - not re-enforced to prevent breakage.
Just disgusted with the number of repairs I have needed to make to this vehicle. In the last six years the following repairs have been done: brakes replaced 3 times and need to be done again door window motor cooling fan, radiator evaporator coils hood lifters-hood will not stay up drivers door clunks starter compressor leaking axle seals and now I have a cracked head on the engine. The Jeep just failed out of the blue. Glad I was close to home. This vehicle is a lemon. Buy American again--most likely not. Are our "American" vehicles being built with inferior parts? Or are they programmed to be obsolete within a few years?
I have a 2000 Jeep Grand Cherokee limited and this is the second that I have worked on and I have noticed that the license plate lights wiring harness seem to melt on the bulbs and I think over time this could become a big risk over time. The harness is very hard to replace and I don't think many people would notice cause of the location. I have been burned by the hot rubber type plastic. This is the third time I have had to replace the lights over the years and every time it just gets worst. Once on my 1999 Jeep Grand Cherokee laredo the light hosing was burned.
Gas tank shield has rusted out and pieces are missing, this should be recalled for a safety hazard that the gas tank can be exposed and punctured being fatal. I brought this to a Jeep dealer and they said to call Chrysler corp. They did not take photos. The doors in side are rusted. All years are being recalled for this issue of the shield but not my year. Do you have to wait until someone dies to recall these unsafe vehicle's?!! Jeeps are very expensive and I feel that mine should be fixed asap by the company.
Body complaints in other Grand Cherokee years
Frequently asked questions
How common are body problems on the 2000 Jeep Grand Cherokee?
NHTSA has 31 complaints about the body & structure of the 2000 Jeep Grand Cherokee, 2% of the model year's 1,447 complaints. The component named most often is body › door (7 mentions).
Is there a recall for 2000 Jeep Grand Cherokee body problems?
No. NHTSA lists no body & structure recall for the 2000 Jeep Grand Cherokee, though it has 6 recalls for other components. If the problem is widespread, a repair may still be covered by an extended warranty or a manufacturer service bulletin — ask a dealer.
At what mileage do 2000 Jeep Grand Cherokee body problems start?
Half of the complaints with a recorded mileage happened before about 90,000 miles, and 6% before 25,000 miles.
Is it dangerous?
Owners linked 1 crash, 0 fires and 3 injuries to body & structure problems on this model year. If you notice symptoms, have the car checked before driving further.
Source: U.S. National Highway Traffic Safety Administration (NHTSA) — owner complaints through October 20, 2026, recalls and defect investigations; fuel economy from the EPA. Complaints are unverified reports and are not proof of a defect. How we rate model years.