Mileage when the problem started
Owner reports
Selected complaints filed with NHTSA by 2017 Jeep Grand Cherokee owners, lightly cleaned up (personal details are redacted by NHTSA).
The contact owns a 2017 Jeep Grand Cherokee. The contact stated that while the vehicle was parked and turned off, the vehicle became inoperable. The contact stated that the vehicle failed to start, with the check engine warning light illuminated. The vehicle was towed to a dealer, where it was diagnosed and determined that the fuel pump module and valve had failed and needed to be replaced. The vehicle was not repaired. The manufacturer was not made aware of the failure. The approximate failure mileage was 188,000.
The contact owns a 2017 Jeep Grand Cherokee. The contact stated while the vehicle was parked, the vehicle failed to start. No warning light was illuminated. The vehicle was towed to a dealer where it was diagnosed and determined that the fuel pump needed to be replaced. The VIN was not included in NHTSA Campaign Number: 22V406000 (Fuel System, Diesel). The vehicle was not repaired. The manufacturer was not notified of the failure. The failure mileage was approximately 100,000.
While driving on the freeway, in the fast lane, with children in the car the car lost all ability to accelerate, and lights came on. We had to coast to the side of the road and stop the car on the shoulder. We were almost hit while stuck there waiting for a tow truck. Nothing in the car worked, we were lucky to get one car window down as it was 103 degrees. We couldn't get out of the car bc we had two toddlers in car seats and no where safe to go. So we sat there praying and called family to come get us since we couldn't get kids into tow truck. Towed car to jeep and jeep wouldn't even look at it bc they were 3 weeks out diagnosis so we towed to closest mechanic and spent 2k to replace fuel pump. No warning lights messages or symptoms before. …
I was parked and my car was on and my gas gauge was less the halfway (dashboard indicated about 70 miles left) then my steering wheel started shaking so I turned off the car. I tried restarting the car but it wouldn't turn on. I got my jumper cables out because I thought the battery had died but it wouldn't turn on after multiple attempts. I ran to the nearest gas station and got some gas, filled my tank up and after a few attempts my car finally turned back on. Ever since then, my fuel gauge has been wrong. I don't know if it's a sensor issue or fuel tank issue but I can't trust my dashboard or fuel gauge to know how much gas I have. When I fill up my tank to the fullest the most it'll show me is 300 miles on the dashboard although before it used to be close to 400 miles. …
Q: What component or system failed or malfunctioned, and is it available for inspection upon request? A: 1) Sudden loss of propulsion at highway speeds, with inability to accelerate despite throttle input. Regained propulsion only after shifting from Drive Neutral Drive. Repeated occurrences. Prior dealership complaint before recall awareness. 2) Unresolved drivability issues after transmission work Q: How was your safety or the safety of others put at risk? A: Sudden loss of propulsion at highway speeds, with inability to accelerate despite throttle input. Q: Has the problem been reproduced or confirmed by a dealer or independent service center? A: No, they couldn't reproduce the problem. Q: Has the vehicle or component been inspected by the manufacturer, police, insurance representatives or others? …
When driving the vehicle it's like the transmission is slipping through the first few gears then all of a sudden it takes off. if you try to accelerate it just winds up and then bang it takes off. when coming to a stop it downshifts hard. When driving around a corner you slow down your foot off the pedal, then when you get through the corner you go to accelerate again and it has a dead spot, no power, it's like it died and you have nothing then again it takes right off. Really dangerous, I first thought the car was dead, with no power but then it takes off like a rocket. It acts worse when the start-stop button is depressed so that the engine stops at red lights or when the vehicle comes to a stop. If you turn that off the vehicle seems to run a little better but still cuts out. Almost like someone flicking a light switch off and on with the power of the vehicle. …
Unknown or uncertain about needing a recall. Recently my car has been having trouble with acceleration in the sense that either it will lag or stall out and at times will give acceleration even without me trying to depress the gas harder. It sputters like it either cannot get gas or the fuel system is faulty, it keeps throwing codes and the check engine light dings and flashes. Cruise control sometimes will not come on, theres a burnt smell and rough idles, i have noticed a deep humming sound under my feet while driving, and sometimes when shifting from park to gear it jerks really hard, going down the road it acts like it takes too long to shift. It really is very scary when it does these things, its a daily occurrence. Sometimes it drives just fine then all of a sudden will malfunction. …
Transmission failed. Stuck in drive while on busy road, could not put vehicle in park or neutral and could not turn vehicle off. Drove very slowly to dealership because no one would tow without being able to turn it off and stuck in drive. Dealership did diagnostic and decided transmission needed replaced. Safety of other drivers were put at risk because car could not be taken out of drive and could not be shut off. No warning lamps, no messages prior to failure. Message came on to place vehicle in park to reset after trouble started but nothing worked at that time. Would not go into neutral or park. The emergency brake had to be used to keep car from moving forward. I recently had transmission replaced (1/24/2025) and now have a check engine light on with a code reads P1DCA Park Sensor Circuit Open
It and it had a weird knock to the engine. Did get searched five times until it was figured out. It was the lifters and camshaft that failed at 82,000. it was fixed it did stall on the highway once before that. complete fix the water pump issue. for the fuel system the EVAP code keeps showing up every few thousand miles even though it's been checked and serviced. No leaks of any kind even the very small code leak. No leaks were found in any parts of the car
Was traveling in the fast lane of highway when the engine just stopped. Able to coast to shoulder of highway. Put car in park and tried to restart the engine. It would not restart. Gas tank was 1/4 full. Had to be towed. The same situation happened in Feb 2020 but the weather was bad and the dealer could not find a problem so it was blamed on the moisture in the electrical system.
Related recalls
Fuel system, diesel › Delivery › Fuel pump
Chrysler (FCA US, LLC) is recalling certain 2014-2020 Jeep Grand Cherokee, and 2014-2019 Ram 1500 vehicles equipped with 3.0L diesel engines. A high pressure fuel pump (HPFP) failure may introduce internal debris into the fuel system, potentially resulting in fuel starvation.
Remedy: Dealers will replace the HPFP, and inspect and replace, if necessary, additional fuel system components, free of charge. Interim notification letters informing owners of the safety risk were mailed July 21, 2022.
NHTSA investigations
High pressure fuel pump failure
The Office of Defects Investigation (ODI) opened PE21-021 on October 14, 2021, to investigate incidents alleging a stall/loss of motive power as a result of high-pressure fuel pump failures in certain model year (MY) 2019-2020 Ram 2500, 3500, 4500, and 5500 heavy duty trucks equipped with 6.7L Cummins turbodiesel engines.
Fuel System complaints in other Grand Cherokee years
Frequently asked questions
How common are fuel system problems on the 2017 Jeep Grand Cherokee?
NHTSA has 33 complaints about the fuel & propulsion system of the 2017 Jeep Grand Cherokee, 9% of the model year's 364 complaints.
Is there a recall for 2017 Jeep Grand Cherokee fuel system problems?
Yes — NHTSA recall 22V-406 (fuel pump, Jun 9, 2022). Recall repairs are free at authorized dealers.
At what mileage do 2017 Jeep Grand Cherokee fuel system problems start?
Half of the complaints with a recorded mileage happened before about 30,000 miles, and 50% before 25,000 miles.
Is it dangerous?
Owners linked 1 crash, 0 fires and 0 injuries to fuel & propulsion system problems on this model year. If you notice symptoms, have the car checked before driving further.
Source: U.S. National Highway Traffic Safety Administration (NHTSA) — owner complaints through October 20, 2026, recalls and defect investigations; fuel economy from the EPA. Complaints are unverified reports and are not proof of a defect. How we rate model years.