Transmission complaints by model year
| Year | Complaints | Share of year's complaints | Typical mileage |
|---|---|---|---|
| 2024 | 5 | 11% | 3,000 miles |
| 2023 | 5 | 22% | 56,000 miles |
| 2022 | 46 | 35% | 86,000 miles |
| 2021 | 38 | 33% | 68,000 miles |
| 2020 | 189 | 58% | 85,000 miles |
| 2019 | 462 | 60% | 70,000 miles |
| 2018 | 83 | 10% | 74,000 miles |
| 2017 | 148 | 11% | 76,000 miles |
| 2016 | 88 | 10% | 66,000 miles |
| 2015 | 118 | 16% | 60,000 miles |
| 2014 | 56 | 15% | 58,000 miles |
| 2013 | 160 | 7% | 67,000 miles |
| 2012 | 47 | 4% | 49,000 miles |
| 2011 | 172 | 10% | 49,000 miles |
| 2010 | 52 | 8% | 50,000 miles |
| 2009 | 21 | 8% | 95,000 miles |
| 2008 | 277 | 25% | 86,000 miles |
| 2007 | 193 | 20% | 88,000 miles |
Which parts fail
Components named in complaints (automatic and manual transmissions, CVT, axles, driveshaft, 4WD/AWD).
Mileage when the problem started
What owners report
The contact owns a 2024 Ford Edge. The contact stated while driving at slow speeds out of her driveway, the contact felt an abnormal sensation in the accelerator pedal, prompting the contact to look down to the floorboard. Upon looking up, the contact realized that the vehicle was reversing. The contact became aware that the vehicle had shifted into the reverse independently. The vehicle then struck the garage door, resulting in minor damages to the vehicle and garage door. No warning lights were illuminated. The vehicle was not taken to the dealer or an independent mechanic to be diagnosed or repaired. The manufacturer was notified of the failure and referred the contact to the NHTSA Hotline for assistance. The failure mileage was 100.
The contact rented a 2024 Ford Edge. The contact stated while parked uphill and shifted into reverse, the vehicle violently moved forward. The contact depressed the accelerator pedal for the vehicle to reverse; however, the vehicle continued to roll forward. The brake pedal was depressed and at the same time the accelerator pedal was depressed violently, and the vehicle started to reverse. The local dealer was not contacted. The manufacturer was contacted; however, and a Live Representative was unavailable, and a voicemail was left. The contact stated that Enterprise Rental was notified of the failure. The vehicle was not repaired. The failure mileage was approximately 3,000.
The contact owns a 2023 Ford Edge. The contact stated while parking and turning the engine off, the vehicle lunged forward after depressing the brake pedal. The failure had also occurred in reverse while reversing into a parking space, turning the vehicle off, and depressing the brake pedal. On one occasion the failure occurred causing the vehicle to lurch forward and the passenger side mirror struck a second vehicle. The vehicle was taken to the local dealer who reprogrammed the transmission software, but the failure persisted. The manufacturer was notified of the failure, but no assistance was offered. The failure mileage was 56,000.
The contact owns a 2023 Ford Edge. The contact stated that while driving at an undisclosed speed, the transmission unexpectedly downshifted. There was no warning light illuminated. The vehicle was taken to the dealer where it was diagnosed with transmission failure. The contact was informed that the transmission needed to be replaced. The vehicle was repaired; however, the failure recurred. The manufacturer was made aware of the failure and a case was opened. The approximate failure mileage was 9,700.
The contact owns a 2022 Ford Edge. The contact stated that while reversing, the rearview camera image was delayed while being displayed. The contact stated that a message that the Collision Assist was not available was displayed. Additionally, the contact stated while driving 55-60 MPH and depressing the brake pedal, the vehicle lurched forward several times. Additionally, the contact stated that upon attempting to drive from a complete stop, the accelerator pedal was depressed but the vehicle failed to respond. The contact stated that the vehicle lurched forward while responding, and the vehicle jerked while driving. The contact was able to pull into a parking lot. The contact stated that upon shifting to reverse(R), the vehicle failed to respond. There was no warning light illuminated. …
The contact owns a 2022 Ford Edge. The contact stated that while driving 25 MPH, the accelerator pedal was depressed, and the vehicle shuddered. There was an abnormal thud coming from the engine compartment. There was no warning light illuminated. The contact stated that the RPM was fluctuating and the engine revved while the accelerator pedal was depressed. The contact had taken the vehicle to a local dealer, where it was diagnosed, and determined that the torque converter and the transmission needed to be replaced. The contact stated that the dealer advised that the failure was a known failure and that there was a Technical Service Bulletin Number: 25-2154 that detailed the repair. The contact was advised by the dealer that a full transmission replacement was denied by the manufacturer, and that only the torque converter was replaced. The vehicle was partially repaired. …
The contact owns a 2021 Ford Edge. The contact stated that while accelerating, the vehicle jerked and went into low-power mode. While at a stop, the contact depressed the accelerator pedal, and the vehicle surged forward. After using the phone charger, the phone charger overheated. The contact unplugged the phones. The contact stated that the steering wheel was hot to the touch. There was an abnormal burning odor detected. The check engine warning light was illuminated. The vehicle was taken to an independent mechanic and the contact was informed that the failure was related to the turbo-eco boost and engine. The sensors, valves, brackets, and hoses were replaced, but the failure recurred. The local dealer was not contacted. The manufacturer was contacted, but no assistance was provided. The approximate failure mileage was 44,000.
The contact owns a 2021 Ford Edge. The contact stated that while driving on several occasions and making a turn, there was an abnormal clicking sound coming from underneath the vehicle. The contact added that her husband did donuts continuously and observed the sound. The vehicle was taken to an independent mechanic, where it was determined that the sound in the rear axle was coming from the left rear differential. The mechanic stated that the rear differential fluid had been leaking oil for a while and that the rear differential needed to be replaced. The vehicle was not repaired. The contact associated the failure with Manufacturer Recall: 21S02. The manufacturer was notified of the failure. The failure mileage was approximately 68,000.
Related recalls (7)
Power train › Shift linkage/cable/rod
Ford Motor Company (Ford) is recalling certain 2013-2019 Escape, 2013-2018 C-Max, 2013-2016 Fusion, 2013-2021 Transit Connect, and 2015-2018 Edge vehicles. The bushing that attaches the shifter cable to the transmission may degrade or detach.
Remedy: Dealers will replace the under hood shift bushing and add a protective cap over the shift cable bushing, free of charge. Interim owner notification letters, informing owners of the safety risk, were mailed July 1, 2022.
Power train › Driveline › Driveshaft
Ford Motor Company (Ford) is recalling certain 2020-2021 Edge, 2020 Lincoln Nautilus and Ford Escape and 2021 Lincoln Corsair and Ford Bronco Sport vehicles. An inadequate amount of lubricant in the rear drive unit may cause seizure of the rear drive axle.
Remedy: Ford will notify owners, and dealers will check the rear drive unit lubricant level. Axles found to have lubricant at the minimum level will be filled to the full level.
Power train › Axle assembly › Axle shaft
Ford Motor Company (Ford) is recalling certain 2014-2016 Explorer, 2014-2015 Taurus and 2014 Edge vehicles equipped with 2.0L or 2.3L engines and front wheel drive. The support bracket for the front drive axle halfshaft may fail.
Remedy: Ford will notify owners, and dealers will replace the link shaft bracket, free of charge. Parts are not currently available. Owners received an interim notification detailing safety risk December 8, 2020.
Power train › Automatic transmission
Ford Motor Company (Ford) is recalling certain 2019-2020 Edge, Transit Connect and Lincoln MKX and 2020 Escape and Lincoln Corsair vehicles. The start/stop accumulator endcap may have missing or loose bolts.
Remedy: Ford will notify owners, and dealers will replace the start/stop accumulator, free of charge. The recall began September 23, 2020. Owners may contact Ford customer service at 1-866-436-7332.
Power train › Automatic transmission › Torque converter
Ford Motor Company (Ford) is recalling certain 2017-2018 Ford Edge and 2017 Lincoln MKZ vehicles. On vehicles with 2.0L gas engines and six-speed automatic transmissions, the torque converter weld studs may have been inadequately welded.
Remedy: Ford will notify owners, and dealers will replace the torque converters, free of charge. The recall began on July 5, 2018. Owners may contact Ford customer service at 1-866-436-7332.
Show 2 more recalls
Power train › Automatic transmission › Torque converter
Ford Motor Company (Ford) is recalling certain 2017 Lincoln MKZ and Ford Edge and Fusion vehicles. On vehicles with 2.0L gas engines and six-speed automatic transmissions, the torque converter weld studs may have been inadequately welded.
Remedy: Ford or Lincoln will notify owners, and dealers will replace the torque converters, free of charge. The recall began August 25, 2017. Owners may contact Ford customer service at 1-866-436-7332.
Power train › Axle assembly › Axle shaft
Ford Motor Company (Ford) is recalling certain model year 2012-2014 Ford Edge and Lincoln MKX vehicles manufactured September 2, 2010, to November 30, 2013; 2013-2014 Ford Taurus and Lincoln MKS vehicles manufactured August 25, 2011, to November 30, 2013; and 2013-2014 Ford Flex and Lincoln MKT vehicles manufactured September…
Remedy: Ford will notify owners, and dealers will inspect the vehicles to make sure that the halfshaft is properly retained. If it is not, dealers will replace the linkshaft and also replace the halfshaft if it shows evidence…
Frequently asked questions
Which Ford Edge years have transmission problems?
By NHTSA complaints, the 2019 (462), 2008 (277), 2007 (193), 2020 (189) and 2011 (172) model years. Transmission complaints make up 60% of all complaints for the 2019.
Is there a recall for Ford Edge transmission problems?
Yes — 7 recalls, including 22V-413 (shift linkage/cable/rod, Jun 10, 2022); 21V-011 (driveshaft, Jan 15, 2021); 20V-692 (axle shaft, Nov 10, 2020). Recall repairs are free at authorized dealers; check a specific car with the VIN recall check.
At what mileage do Ford Edge transmission problems start?
Across all years, half of the complaints with a recorded mileage happened before about 71,000 miles; 30% happened before 50,000 miles.
What part fails most often?
Owners most often name the automatic transmission (64 mentions), followed by the automatic transmission › torque converter (26).
Source: U.S. National Highway Traffic Safety Administration (NHTSA) — owner complaints through October 20, 2026, recalls and defect investigations; fuel economy from the EPA. Complaints are unverified reports and are not proof of a defect. How we rate model years.