Body complaints by model year
| Year | Complaints | Share of year's complaints | Typical mileage |
|---|---|---|---|
| 2024 | 2 | 5% | — |
| 2023 | 2 | 9% | 28,000 miles |
| 2022 | 3 | 2% | — |
| 2020 | 6 | 2% | 50,000 miles |
| 2019 | 11 | 1% | 40,000 miles |
| 2018 | 20 | 2% | 22,000 miles |
| 2017 | 26 | 2% | 40,000 miles |
| 2016 | 32 | 3% | 43,000 miles |
| 2015 | 51 | 7% | 40,000 miles |
| 2014 | 17 | 4% | 60,000 miles |
| 2013 | 300 | 12% | 44,000 miles |
| 2012 | 168 | 15% | 45,000 miles |
| 2011 | 274 | 15% | 52,000 miles |
| 2010 | 13 | 2% | 45,000 miles |
| 2009 | 4 | 2% | 65,000 miles |
| 2008 | 16 | 1% | 81,000 miles |
| 2007 | 14 | 1% | 51,000 miles |
Which parts fail
Components named in complaints (doors, hood, frame, rust, paint and trim).
Mileage when the problem started
What owners report
I have had the liftgate lower unexpectedly in two separate incidents causing injury. The first happed two weeks ago at a filling station. I was exited the passenger side and walked behind the car to reach the pump. When I got to the pump I turned around to go back to get my wallet. At that moment I struck the liftgate and it cut my head because it had opened without warning and I turned directly into it. (I am 6'2" tall). The second time was today. I was putting groceries into the car and I turned to get more groceries from the cart. As I turned back towards the car, the liftgate was lowering without warning and clobbered me in the head again. I have a picture from today. While these are the only two occurrences that I was injured, there have been others where I was able to quickly catch the tailgate as it tried to close while I was standing there. …
The entire passenger side panel flew off into traffic while driving. It was an entire disaster and I've never seen anything like this before. We're told by the dealerships this has happened before by several vehicles.
The contact owns a 2020 Ford Edge. The contact stated that the vehicle was included in NHTSA Campaign Number: 20V575000 (Visibility) and the vehicle was repaired before the contact took ownership of the vehicle. The contact stated that after taking ownership of the vehicle, the rearview camera failed to display an image in the rear of the vehicle. The camera displayed a black screen in cold and snowy weather. The contact stated that the carpet near the wheel wells would collect snow causing ice to form around the tires, causing damages to the tires. The vehicle was taken to the dealer where it was confirmed that NHTSA Campaign Number: 20V575000 (Visibility) was related to the present failure; however, the vehicle could not be repaired free of charge. The dealer had placed washers near the wheels to prevent snow from accumulating by holding down the carpet. …
The contact owns a 2020 Ford Edge. The contact stated that while the electronic rear hatch door was opened, the contact stated while placing items into the rear hatch, the rear hatch door erroneously closed making striking the contact. During the failure no injury was reported. The vehicle was taken to the local dealer who diagnosed that a rear hatch door shock had failed. No further information was available. The vehicle was not yet repaired. The manufacturer was notified of the failure. The failure mileage was 50,000.
The contact owns a 2019 Ford Edge. The contact stated that the check engine warning light was illuminated. The contact used a vehicle scanner to scan the vehicle. The contact retrieved DTC: P0446 (Evaporative Emission Control System (EVAP) vent control circuit malfunction). Additionally, the contact stated that the infotainment system was frozen and was inoperable, and there was rust underneath the hood because the vehicle was not equipped with a hood shroud. The dealer was notified of the failure, but the vehicle was not diagnosed or repaired. The manufacturer was notified of the failure, and a case was opened. The manufacturer referred the contact to the NHTSA Hotline to report the failure. The failure mileage was approximately 64,000.
The contact owns a 2019 Ford Edge. The contact stated while entering the vehicle, she became aware that the driver's side door was squeaky and difficult to open. The vehicle was taken to the dealer, who diagnosed a failure with the driver's side door check arm attachment point. The vehicle was not repaired. After investigating the failure, the contact related the failure to NHTSA Action Number: PE23013 (Structure). The manufacturer was notified of the failure but referred the contact to the NHTSA hotline for assistance. The failure mileage was 50,000.
The contact owns a 2018 Ford Edge. The contact stated while the vehicle was parked, the driver's front door was opened, and the contact noticed a popping sound. The contact's husband inspected the vehicle and noticed that there were cracks within the door well where the check arm was connected. The vehicle was taken to the dealer; however, the contact was informed that the repair was not covered under recall repair or special programs. The vehicle was not diagnosed or repaired by an independent mechanic or the dealer. The contact was concerned about the failure, because four grandchildren were regular occupants in the vehicle. The contact was afraid that the doors would detach while the grandchildren were inside the vehicle. The manufacturer was made aware of the failure and a case was filed. The failure mileage was approximately 68,000.
The contact owns a 2018 Ford Edge. The contact stated that the dashboard lights were abnormally dim. The contact stated that after the vehicle was parked, the vehicle failed to restart. After waiting for a while the contact was able to restart the vehicle with the Push to Start button. The vehicle was taken to the dealer to be diagnosed. The contact was informed that the electrical wiring underneath the rear panel was damaged due to water leaking into the compartment. The rear panel was replaced to prevent further failure. The contact was unsure if the wiring had been replaced. The manufacturer was made aware of the failure and confirmed the VIN was not under recall. The manufacturer referred the contact to the NHTSA Hotline to report the failure. The failure mileage was 119,000.
Related recalls (2)
Structure › Body › Roof and pillars
Ford Motor Company (Ford) is recalling certain 2017 Edge vehicles equipped with the optional Panoramic Vista Roof. These vehicles may have an improperly welded windshield header, reducing the vehicle's lateral structural integrity.
Remedy: Ford will notify owners, and dealers will repair the windshield header, free of charge. The recall began May 18, 2017. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for the recall is 17C05.
Structure › Body
Ford is recalling certain model year 2011 f-150, f-250, f-350, f-450, f-550, edge and Lincoln mkx vehicles. During a six-day production period, the supplier of the body control module manufactured modules that May have the potential for an internal short.
Remedy: Dealer will replace the body control module if necessary free of charge. The safety recall began on January 11, 2011. Owners May contact Ford at 1-866-436-7332.
Frequently asked questions
Which Ford Edge years have body problems?
By NHTSA complaints, the 2013 (300), 2011 (274), 2012 (168), 2015 (51) and 2016 (32) model years. Body complaints make up 12% of all complaints for the 2013.
Is there a recall for Ford Edge body problems?
Yes — 2 recalls, including 17V-205 (roof and pillars, Mar 27, 2017); 10V-659 (body, Dec 29, 2010). Recall repairs are free at authorized dealers; check a specific car with the VIN recall check.
At what mileage do Ford Edge body problems start?
Across all years, half of the complaints with a recorded mileage happened before about 47,000 miles; 54% happened before 50,000 miles.
What part fails most often?
Owners most often name the body (661 mentions), followed by the body › door (228).
Source: U.S. National Highway Traffic Safety Administration (NHTSA) — owner complaints through October 20, 2026, recalls and defect investigations; fuel economy from the EPA. Complaints are unverified reports and are not proof of a defect. How we rate model years.