Ford Recall 20V-692: Power train – axle shaft

Affected: 2014 Ford Edge, 2014–2016 Ford Explorer, 2014–2015 Ford Taurus. Filed with NHTSA on November 10, 2020, covering about 15,587 vehicles.

The problem

Ford Motor Company (Ford) is recalling certain 2014-2016 Explorer, 2014-2015 Taurus and 2014 Edge vehicles equipped with 2.0L or 2.3L engines and front wheel drive. The support bracket for the front drive axle halfshaft may fail.

The risk

The failed bracket could result in a loss of park function which can cause unintended vehicle movement, and loss of motive power while driving which increases the risk of a crash.

The fix

Ford will notify owners, and dealers will replace the link shaft bracket, free of charge. Parts are not currently available. Owners received an interim notification detailing safety risk December 8, 2020. A second letter will be mailed when parts become available in January 2021. The recall began February 2, 2021. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 20S63.

Recall details

NHTSA campaign20V-692 (20V692000)
Manufacturer number20S63
ManufacturerFord Motor Company
ComponentPower train › Axle assembly › Axle shaft
Report dateNovember 10, 2020
Owners notifiedFebruary 2, 2021
Vehicles affected15,587
Initiated byManufacturer

Vehicles covered

Owner complaints about the transmission & drivetrain

Frequently asked questions

Is the recall 20V-692 repair free?

Yes. Ford dealers will fix the problem at no cost: Ford will notify owners, and dealers will replace the link shaft bracket, free of charge. Parts are not currently available. Owners received an interim notification detailing safety risk December 8, 2020.

How do I know if my car is included?

Not every vehicle of the listed model years is affected — the recall covers 15,587 vehicles built in a certain window. Check your 17-character VIN with our VIN recall check or at nhtsa.gov/recalls.

Source: U.S. National Highway Traffic Safety Administration (NHTSA) — owner complaints through October 20, 2026, recalls and defect investigations; fuel economy from the EPA. Complaints are unverified reports and are not proof of a defect. How we rate model years.