The problem
Ford Motor Company (Ford) is recalling certain model year 2012-2014 Ford Edge and Lincoln MKX vehicles manufactured September 2, 2010, to November 30, 2013; 2013-2014 Ford Taurus and Lincoln MKS vehicles manufactured August 25, 2011, to November 30, 2013; and 2013-2014 Ford Flex and Lincoln MKT vehicles manufactured September 12, 2011, to November 30, 2013. In the affected vehicles, the halfshaft retention circlip may not have been properly installed, and as a result, the halfshaft may move outward and disengage from the linkshaft while driving and without prior warning.
The risk
If the halfshaft and linkshaft become disengaged while driving, power will no longer be transmitted to the wheels, increasing the risk of a vehicle crash. Additionally, if the parking brake is not applied before exiting the vehicle, the vehicle may roll away despite the transmission being placed in 'Park', increasing the risk of injury to exiting occupants and bystanders.
The fix
Ford will notify owners, and dealers will inspect the vehicles to make sure that the halfshaft is properly retained. If it is not, dealers will replace the linkshaft and also replace the halfshaft if it shows evidence of spline damage, free of charge. The recall began on August 4, 2014. Owners may contact Ford customer service at 1-800-392-3673. Ford's number for this recall is 14S10.
Recall details
| NHTSA campaign | 14V-393 (14V393000) |
|---|---|
| Manufacturer number | 14S10 |
| Manufacturer | Ford Motor Company |
| Component | Power train › Axle assembly › Axle shaft |
| Report date | July 2, 2014 |
| Owners notified | August 4, 2014 |
| Vehicles affected | 83,250 |
| Initiated by | Manufacturer |
Vehicles covered
Owner complaints about the transmission & drivetrain
- 2012 Ford Edge transmission problems 47
- 2013 Ford Edge transmission problems 160
- 2014 Ford Edge transmission problems 56
- 2013 Ford Flex transmission problems 11
- 2014 Ford Flex transmission problems 10
- 2013 Ford Taurus transmission problems 44
- 2014 Ford Taurus transmission problems 12
- 2013 Lincoln MKS transmission problems 9
- 2014 Lincoln MKS transmission problems 2
- 2013 Lincoln MKT transmission problems 2
- 2014 Lincoln MKT transmission problems 1
- 2012 Lincoln MKX transmission problems 11
Frequently asked questions
Is the recall 14V-393 repair free?
Yes. Ford dealers will fix the problem at no cost: Ford will notify owners, and dealers will inspect the vehicles to make sure that the halfshaft is properly retained. If it is not, dealers will replace the linkshaft and also replace the halfshaft if it shows evidence of spline damage, free of charge.
How do I know if my car is included?
Not every vehicle of the listed model years is affected — the recall covers 83,250 vehicles built in a certain window. Check your 17-character VIN with our VIN recall check or at nhtsa.gov/recalls.
Source: U.S. National Highway Traffic Safety Administration (NHTSA) — owner complaints through October 20, 2026, recalls and defect investigations; fuel economy from the EPA. Complaints are unverified reports and are not proof of a defect. How we rate model years.