Ford Edge Airbag Problems

Airbag complaints by model year

Which parts fail

• Frontal
  9
• Side/window
  3
• Frontal › Passenger side › Inflator module
  2

Components named in complaints (front, side and curtain air bags, sensors and inflators).

Mileage when the problem started

• Under 25k
  4015%
• 25k–50k
  3814%
• 50k–75k
  4115%
• 75k–100k
  4517%
• 100k–150k
  8030%
• 150k+
  218%

What owners report

The contact was driving a 2024 Ford Edge rental vehicle. The contact stated that while traveling in stop-and-go traffic the rental vehicle was involved in a multi-vehicle crash. The rental vehicle was crashed into from the rear and pushed into a second vehicle. A third vehicle was then pushed into the rental vehicle causing the rental vehicle to be pushed into a guard rail and roll down a hill. During the crash, the front driver's side air bag did not deploy. The contact sustained left leg, lumbar, neck, and abdomen injuries that later required medical treatment. One additional injury was reported from a second vehicle included in the crash. No further information was available. A police report was taken at the scene and the vehicle was towed to the local towing yard. The cause of the failure was not yet determined. …

The contact owned a 2024 Ford Edge. The contact stated that, upon pulling into a parking space, the vehicle suddenly accelerated on its own. As a result, the contact lost control of the vehicle, only coming to a complete stop after partially driving through a storefront. The contact also stated that the forward warning collision system failed to activate. The air bags did not deploy. No warning lights were illuminated. The vehicle was towed to a storage facility and deemed a total loss by the contact's insurance provider. A police report was filed, and injuries were not reported. The manufacturer was notified of the failure by the contact's insurance provider, and a case was opened. Upon investigation, the vehicle's incident recorder showed that the vehicle rapidly accelerated up to 17 MPH and that the contact did not depress the brake pedal. The failure mileage was 6,000.

The contact owns a 2022 Ford Escape. The contact stated that while entering an onramp at 40 MPH, the vehicle in front of her vehicle came to an abrupt stop, and the contact crashed into the vehicle. The contact stated that only the front driver side knee air bags deployed upon impact. The contact was taken to the hospital by ambulance and was treated for pain in her chest as well as an injury to her left carotid artery. Due to the severity of her injury, the contact was transported to another hospital, where several tests, including a CT scan, EKG, ultrasound, and X-rays, were performed. The contact remained in the hospital overnight and was given medication for her injuries. A police report was filed. The other driver did not sustain any injuries. The vehicle was towed to the contact's home, where an insurance adjuster inspected the vehicle. …

The contact owns a 2022 Ford Edge. The contact stated while her son was driving approximately 40 mph, another vehicle turned into his lane and he attempted to apply the brake pedal but still crashed into the vehicle. The air bags did not deploy. The contact also stated the SOS system did not function either. The driver sustained injuries on his head, back, right wrist, left elbow, and left knee. The driver sought medical attention at the emergency room. A police report was filed. The vehicle was not drivable. The vehicle was towed first to a towing lot and then to a collision shop. The contact called the local dealer and made them aware of the failure. The vehicle was not diagnosed or repaired. The manufacturer had been informed of the failure. The failure mileage was approximately 2,000.

The contact owned a 2020 Ford Edge. The contact stated that while driving 40 MPH for unknown reasons, she crashed head-on with an unknown Dodge. The steering air bag did not deploy. The top edge of the air bag was activated but did not fully deploy. The contact sustained injuries to the right side of the knee, back nerve, right shoulder, and neck, and permanent knee bruises, and medical attention was provided. There was no reported fire. A police report was filed. The vehicle was towed to a junkyard. The local dealer was not contacted. The vehicle was not diagnosed or repaired. The manufacturer was not contacted. The failure mileage was approximately 12,000. The insurance company deemed the vehicle a total loss.

The contact owns a 2020 Ford Edge. The contact stated that after the dealer overfilled the engine oil during an oil change, there was smoke coming from the rear end of the vehicle while driving. The vehicle was taken back to the dealer, and the engine oil was changed a second time. The contact stated that after the dealer redid the oil change, the "Pre-Collision Assist Not Available" message displayed on the Ford App. Additionally, the vehicle lost motive power while driving. The "Power Train Malfunction" message was displayed, and the air bag warning light was illuminated. The vehicle was then taken to Ken Garff Ford Ft. Collins (4809 S College Ave, Fort Collins, CO 80525); where the battery was replaced; however, the failure persisted. Ken Garff Ford Ft. Collins was made aware of the failure; however, the vehicle was not diagnosed or repaired. …

The contact owned a 2018 Ford Edge. The contact stated that the vehicle was turned on and parked on a level ground surface while the contact was outside of the vehicle. The contact stated that the vehicle reversed independently, drove over the curb, hit the apartment complex fence, went down the alley, and hit a neighbor's fence. The contact stated that the vehicle was driven away from the scene and was parked. Additionally, the contact stated that while driving 20 MPH and depressing the brake pedal, the brake pedal was stiff, and the vehicle failed to respond and crashed into the rear of another vehicle. There was no warning light illuminated. The air bags did not deploy. The vehicle was parked near the scene, in a business parking lot. The contact sustained pain from the seat belt strap and received medical assistance. The other driver sustained unknown injuries. …

The contact owned a 2018 Ford Edge. The contact stated that while making a right turn at approximately 5-7 MPH, another vehicle coming from the left lane crashed into her driver's front side door, causing her vehicle to crash into a wall. The air bags deployed upon impact, and the driver's side knee air bag cut her right ankle and fractured it in half. The contact was transported by ambulance to the hospital and had emergency surgery on her right ankle. A police report was filed. The vehicle was towed to the tow yard where it was deemed totaled by the insurance company. The manufacturer was not made aware of the failure. The failure mileage was 45,488.

Related recalls (7)

NHTSA investigations