Window & Wiper complaints by model year
| Year | Complaints | Share of year's complaints | Typical mileage |
|---|---|---|---|
| 2024 | 2 | 5% | 2,000 miles |
| 2022 | 5 | 4% | 20,000 miles |
| 2021 | 7 | 6% | 40,000 miles |
| 2020 | 13 | 4% | 24,000 miles |
| 2019 | 16 | 2% | 22,000 miles |
| 2018 | 17 | 2% | 50,000 miles |
| 2017 | 20 | 1% | 31,000 miles |
| 2016 | 44 | 5% | 30,000 miles |
| 2015 | 51 | 7% | 55,000 miles |
| 2014 | 14 | 4% | 22,000 miles |
| 2013 | 38 | 2% | 60,000 miles |
| 2012 | 13 | 1% | 26,000 miles |
| 2011 | 21 | 1% | 55,000 miles |
| 2010 | 5 | 1% | 72,000 miles |
| 2009 | 3 | 1% | — |
| 2008 | 9 | 1% | 43,000 miles |
| 2007 | 26 | 3% | 9,000 miles |
Which parts fail
Components named in complaints (power windows, windshield, wipers, mirrors, sunroof).
Mileage when the problem started
What owners report
The contact owns a 2022 Ford Edge. The contact stated while driving at 60 MPH, the sunroof exploded. The shade guard was closed at the time of the failure. The contact did not sustain any injuries. The contact veered to the side of the road for a moment. The contact was able to continue driving. The vehicle was taken to the dealer where it was diagnosed that the sunroof needed to be replaced. The vehicle was not repaired. The vehicle was then taken to a auto body shop where it was being repaired. The manufacturer was notified of the failure but provided no assistance. The failure mileage was approximately 20,000.
The contact owns a 2022 Ford Edge. The contact stated while driving at an undetermined speed, there was wind coming from the passenger's side rear window. There were no warning lights illuminated. The vehicle was taken to the local dealer who heard the sound, but the vehicle was not diagnosed or repaired. The manufacturer was contacted and provided a case number and referred him to the NHTSA hotline. The failure mileage was unknown. The VIN was not available
The contact owns a 2021 Ford Edge. The contact stated while driving at 5 MPH and approaching a traffic light, she heard a loud popping sound. The contact looked up and noticed that the sunroof glass had shattered and the shattered pieces were beginning to fall inside the vehicle. The contact closed the shade guard and veered to the side of the road. Upon inspecting the vehicle, the contact could not determine the cause of the failure. The vehicle was taken to the dealer who informed the contact that they would need to investigate the failure. The vehicle was not diagnosed or repaired. The manufacturer was not notified of the failure. The failure mileage was approximately 800.
The contact owns a 2021 Ford Edge. The contact stated while driving 50-55 MPH, the front passenger's side mirror detached from the vehicle. The vehicle was taken to the dealer and the contact was informed that the passenger's side mirror assembly needed to be replaced. The vehicle was not repaired. The dealer was not contacted. The manufacturer was contacted, and a case was filed but no assistance was provided. The failure mileage was 40,000.
The contact owns a 2020 Ford Edge. The contact stated that the vehicle was included in NHTSA Campaign Number: 20V575000 (Visibility) and the vehicle was repaired before the contact took ownership of the vehicle. The contact stated that after taking ownership of the vehicle, the rearview camera failed to display an image in the rear of the vehicle. The camera displayed a black screen in cold and snowy weather. The contact stated that the carpet near the wheel wells would collect snow causing ice to form around the tires, causing damages to the tires. The vehicle was taken to the dealer where it was confirmed that NHTSA Campaign Number: 20V575000 (Visibility) was related to the present failure; however, the vehicle could not be repaired free of charge. The dealer had placed washers near the wheels to prevent snow from accumulating by holding down the carpet. …
The contact owns a 2020 Ford Edge. The contact stated while her husband was driving 65-70 MPH with her and her 21-month-old son in the rear seats, she heard abnormal exploding sounds and noticed that the sunroof glass panel had exploded into several pieces. There were no injuries sustained. The contact stated that the shade guard was closed at the time of the failure occurred. The contact's husband veered to the side of the road, where he removed and discarded the sunroof glass panel broken pieces. The contact stated that duct tape was applied to the sunroof several times while driving to the destination. Two unknown dealers were notified of the failure but did not provide any assistance. Additionally, the vehicle was taken to the local dealer, who informed the contact that the vehicle needed to remain with the dealer for diagnostic tests and repairs. …
The contact owns a 2019 Ford Edge. The contact stated while stopped at a stop sign the rear driver's side door window inadvertently shattered with no warning. The contact stated her child was located in her child's safety seat in the rear of the vehicle and sustained injury from the shattered glass. The contact stated her child had cuts on her left arm and leg and no medical attention was needed. A police report was not filed as nothing impacted the window. The vehicle was taken to a dealer where the failure cause was not diagnosed and was advised to contact the insurance company. The dealer informed the contact that the vehicle was not included in a recall. The manufacturer was notified of the failure and confirmed that the vehicle was not included in a recall. The contact also stated that the manufacturer advised her to call NHTSA to file a complaint. …
The contact owns a 2019 Ford Edge. The contact stated while driving 75 MPH, the sunroof imploded and shattered inadvertently. The contact stated that the sunroof shade guard was closed at the time of the failure. The contact exited the highway and veered to the side of the roadway. The contact then drove for 40 Minutes to the residence and parked the vehicle. The dealer was notified of the failure and informed the contact that the vehicle was unsafe to drive. The vehicle was not diagnosed nor repaired. The manufacturer was not notified of the failure. The failure mileage was approximately 77,000.
Frequently asked questions
Which Ford Edge years have window & wiper problems?
By NHTSA complaints, the 2015 (51), 2016 (44), 2013 (38), 2007 (26) and 2011 (21) model years. Window & Wiper complaints make up 7% of all complaints for the 2015.
Is there a recall for Ford Edge window & wiper problems?
No. NHTSA lists no windows, wipers & sunroof recall for any Ford Edge model year. A widespread problem may still be covered by an extended warranty or a manufacturer service bulletin, so ask a dealer.
At what mileage do Ford Edge window & wiper problems start?
Across all years, half of the complaints with a recorded mileage happened before about 40,000 miles; 59% happened before 50,000 miles.
What part fails most often?
Owners most often name the sun/moon roof assembly (68 mentions), followed by the glass, side/rear (18).
Source: U.S. National Highway Traffic Safety Administration (NHTSA) — owner complaints through October 20, 2026, recalls and defect investigations; fuel economy from the EPA. Complaints are unverified reports and are not proof of a defect. How we rate model years.