Which parts fail
Components named in complaints (doors, hood, frame, rust, paint and trim).
Mileage when the problem started
Owner reports
Selected complaints filed with NHTSA by 2015 Jeep Grand Cherokee owners, lightly cleaned up (personal details are redacted by NHTSA).
When raining the water will leak throug the sunroof or headliner not sure where it comes through but it comes from 2 places one hitting the arm rest / middle console which caused the terrain selection to go out and im worried it will cause the screen or something else to go out and catch on fire as I read it is common with these problems , when I purchased the vehicle as well they said it was just a frozen trunk gate spring but once I looked up the problem happening it is said to cause the gate to go out
I was driving on a clear sunny day on a fairly open freeway when my sunroof spontaneously exploded. There was a very large bang that sounded like a gunshot and the glass shattered. Fortunately I had the shade guard closed, otherwise it would have rained down on me. I am very confident it was not a rock or something hitting the sunroof. Had the glass fallen on me, I could easily have gotten it in my eyes and lost control of the car and potentially caused an accident.
My power lift gate closed unexpectedly and at a pace faster than usual. The lift gate came down on my head and compressed my neck. I have not tried the power lift gate again for fear of it breaking and not being able to be closed. The power lift gate has been sticking shut and not opening some times.
Both driver side and passenger side doors are clicking when they open and close, seems like a hinge has been damaged. When opening the doors they will close on their own quickly unless opened all the way.
Vehicle was put into park while running. The vehicle then started to roll backwards while still in park and then collided into another parked vehicle. While the vehicle was rolling backwards 3 other occupants proceeded to evacuate the vehicle before it collided with the other parked car. The evacuation of the vehicle left the doors open which, when the vehicles collided, left the doors of the rolling vehicle (the Jeep) unable to be closed.*updated* the driver left the vehicle to go into a gas station, the shift indicator showed the vehicle to be in park. The vehicle started to rollaway, the two children and the adult passenger evacuated the vehicle as they thought it might roll into street traffic and be struck. A child was injured exiting the vehicle as the vehicle collided with another parked vehicle, and then continued on rolling into a ditch. …
I have had 2 incidents relating to the vehicle not properly engaging in park, due to the electronic shift mechanism. In one instance I exited the vehicle assuming it was in park and the vehicle was still in gear. The vehicle was in my driveway, rolled forward until striking the side of my house. This caused damage to my house as well as the left front of the vehicle. It was fortunate the vehicle was angled towards the house, otherwise the vehicle would have gone through my back yard into another part of our neighborhood. In the second instance the vehicle was just out of my garage. Again, I exited the vehicle, thinking it was in park. The vehicle was actually in reverse. I exited the vehicle and it started to roll back into my garage with the driver side door opened. I was able to quickly jump back into the moving vehicle and apply the brakes in time to stop the vehicle. …
I have had two incidents involving y 2015 Jeep Grand Cherokee whereas I put the gear shifter into park and both times the vehicle moved in gear. The first incident I was loading my boat and trailer into lake powell and placed the shifter into park and the vehicle keep rolling back. The only thing that saved anyone from getting hurt was I placed the parking brake on immediate. The second instance was I was backing into my garage when I placed the shifter into park and the vehicle kept driving backwards in reverse gear. This causes my vehicle to crash into overhead storage and cause approximately $1500 in damage to vehicle. I called Chrysler and they did nothing to help but gave me the run around. I am concerned with my personal safety now due to this issue.
After placing my vehicle in park on a flat surface parking lot and got out of my vehicle it started to roll back striking another car. It caused minimal damage to the rear bumper which costed me $200.00 to replace. I notified the dealt who stated its was user error at the time. Now I'm starting to see and hear about other customers complaining about the same problem, so I know for sure it wasn't user error. This issue continues to happen as I have to double clutch it twice for it to read parked. I pay to much a month for a vehicle that could cause death, injury or addition damages that's unacceptable.
Vehicle was stationary, in park with engine idling. Standing outside of vehicle, I opened door to reach in to turn ignition off. As soon as I hit ignition, car accelerated forward dragging me about 10 yards. I was not in vehicle and held on to steering wheel and open door to keep from getting run over. It collided with vehicle parked in front of me, luckily in an empty parking lot and no one was injured. There is surveillance camera on site and this incident was captured on video. Witnesses were present and co-workers viewing it were frightened by it...car seemed to have a mind of its own.
I was stopped at a stoplight. When the light turned green and I accelerated, my vehicle went in reverse. I quickly switched the gear back to "drive," but overcompensated and rear ended the car in front of me. This has happened before. The gear on my Jeep is overly sensitive and flips from "drive" to "reverse" to "neutral" without my notice (I.e., if my elbow hits it). This is a big safety issue, as it has resulted in accidents.
Body complaints in other Grand Cherokee years
Frequently asked questions
How common are body problems on the 2015 Jeep Grand Cherokee?
NHTSA has 31 complaints about the body & structure of the 2015 Jeep Grand Cherokee, 2% of the model year's 1,367 complaints. The component named most often is body (28 mentions).
Is there a recall for 2015 Jeep Grand Cherokee body problems?
No. NHTSA lists no body & structure recall for the 2015 Jeep Grand Cherokee, though it has 9 recalls for other components. If the problem is widespread, a repair may still be covered by an extended warranty or a manufacturer service bulletin — ask a dealer.
At what mileage do 2015 Jeep Grand Cherokee body problems start?
Half of the complaints with a recorded mileage happened before about 26,000 miles, and 50% before 25,000 miles.
Is it dangerous?
Owners linked 12 crashes, 0 fires and 1 injury to body & structure problems on this model year. If you notice symptoms, have the car checked before driving further.
Source: U.S. National Highway Traffic Safety Administration (NHTSA) — owner complaints through October 20, 2026, recalls and defect investigations; fuel economy from the EPA. Complaints are unverified reports and are not proof of a defect. How we rate model years.