Body complaints by model year
| Year | Complaints | Share of year's complaints | Typical mileage |
|---|---|---|---|
| 2026 | 1 | 4% | — |
| 2025 | 3 | 4% | 33,000 miles |
| 2024 | 1 | 0% | — |
| 2023 | 10 | 2% | 50,000 miles |
| 2022 | 4 | 2% | 59,000 miles |
| 2021 | 6 | 1% | 82,000 miles |
| 2020 | 8 | 3% | 21,000 miles |
| 2019 | 9 | 2% | 17,000 miles |
| 2018 | 16 | 2% | 40,000 miles |
| 2017 | 10 | 3% | 9,000 miles |
| 2016 | 11 | 4% | 74,000 miles |
| 2015 | 31 | 2% | 26,000 miles |
| 2014 | 65 | 3% | 24,000 miles |
| 2013 | 12 | 1% | 49,000 miles |
| 2012 | 26 | 2% | 68,000 miles |
| 2011 | 43 | 3% | 53,000 miles |
| 2010 | 5 | 4% | 50,000 miles |
| 2009 | 9 | 7% | 60,000 miles |
| 2008 | 13 | 2% | 47,000 miles |
| 2007 | 14 | 1% | 140,000 miles |
| 2006 | 119 | 9% | 70,000 miles |
| 2005 | 405 | 20% | 75,000 miles |
| 2004 | 36 | 3% | 85,000 miles |
| 2003 | 9 | 1% | 115,000 miles |
| 2002 | 13 | 1% | 86,000 miles |
| 2001 | 15 | 2% | 65,000 miles |
| 2000 | 31 | 2% | 90,000 miles |
| 1999 | 32 | 2% | 82,000 miles |
| 1998 | 68 | 7% | 140,000 miles |
| 1997 | 61 | 6% | 145,000 miles |
| 1996 | 85 | 10% | 174,000 miles |
| 1995 | 49 | 7% | 149,000 miles |
Which parts fail
Components named in complaints (doors, hood, frame, rust, paint and trim).
Mileage when the problem started
What owners report
The contact owns a 2025 Jeep Grand Cherokee. The contact stated that while their wife was coasting into the driveway at approximately 5 MPH, a panel underneath the dashboard, near the steering wheel, detached, blocking the brake pedal, causing the contact's wife to crash into a nearby tree where the vehicle came to a stop. The air bags did not deploy. The driver did not sustain any injury. The dealer was not contacted. The vehicle was not diagnosed or repaired. The manufacturer was not informed of the failure. The failure mileage was 33,067.
The contact owns a 2025 Jeep Grand Cherokee. The contact stated that the tailgate was inoperable. While in the rear of the vehicle, his wife pressed the tailgate button, and the tailgate forcibly closed without warning. The contact sustained an injury to the top of the head that made him fall to the ground, where he lay injured for approximately 20 minutes; medical attention was provided at the clinic and a hospital. The vehicle was taken to the local dealer, who was unfamiliar with the failure. The vehicle was not diagnosed or repaired. The manufacturer was contacted and assigned an inspector from Bosch who was unable to keep the tailgate raised. The failure mileage was approximately 3,000.
The contact owns a 2023 Jeep Grand Cherokee. The contact stated that while driving 60-65 MPH, the vehicle made a rattling sound. The following day, the vehicle was taken to the dealer, where a technician installed a screw to secure a hanging plastic panel. However, the issue recurred while driving 45 MPH. Upon returning to the residence, the contact inspected the hanging plastic panel and retrieved a detached bolt that had fallen inside. The contact believed that it was a chassis bolt. The contact's friend secured the bolt in place with a small wrench. Another service appointment was scheduled with the dealer. The manufacturer was notified of the failure by phone. The failure mileage was approximately 50,000.
We were in a serious car accident. We were T-boned and rolled two or three times. We had to be pulled from the upside down Grand Cherokee. Our complaint is the fuel fill line broke and poured 23 gallons of raw gasoline into the car. My husband was overcome by the gas and and to be revived twice. I had blacked out due to the force of the air bags. We were okay with now, we were removed before the car exploded. The gas should have never entered the cabin!!! If our experience could help someone else we would be relieved.
The contact owns a 2022 Jeep Grand Cherokee. The contact stated that while driving at approximately 55 - 70 MPH, there was a message that the driver's side front headlight sensor had failed. The vehicle was taken to a body shop where the contact was informed that the driver's and passenger's side bumper bracket clips had slightly detached and was protruding outwardly at high speeds. The contact was able to push the clips and bumpers inwardly; however, the bumper and the clips failed to remain secured. The vehicle had not been repaired. The manufacturer was made aware of the failure and confirmed that the VIN was not under recall. The manufacturer was informed of the failure. The failure mileage was 58,900.
Glass sunroof panel shattered while driving on empty highway at 60 MPH. No explainable cause, e.g. no driving range nearby. The sunroof was rarely opened and was closed during the incident. There was no prior indication of failure. Noise resembled a LOUD bang. Shade prevented glass from raining down onto occupants. The noise was sudden and startled driver. Since road was empty, the incident did not cause the driver to loose control. No car behind, when chunks of glass blew off. After driving 15 miles, examination showed about 1/3 of the glass was missing. The much of the remaining glass was removed to reduce occupant risk. Shattered glass was vacuumed and can be examined but not as a pane. Next car will be driven to dealer. And possibly to insurance agent.
The contact owns a 2021 Jeep Grand Cherokee. The contact stated that while the vehicle was parked and attempting to use the key fob to open the hatch, the hatch failed to open. The contact opened the hatch manually, and a bolt became loose, and the hatch struck the contact on the back. The contact's back was sore from the impact and hurt while moving. The service center where the vehicle was purchased was contacted, and an appointment was scheduled. The failure mileage was approximately 82,000.
I was sitting inside my home when all of the sudden I heard a loud boom, walked outside and saw my 2021 Jeep Grand Cherokee on fire. The fire started in the front and moved to the back of the vehicle. The engine had been off for about 2 hours and vehicle was sitting in the driveway. My son's car seat, stroller and many other belongings were ruined in the fire. A police report was not filed, but a fire report was.
Related recalls (1)
Structure
Chrysler Group LLC (Chrysler) is recalling certain model year 1993-1998 Jeep Grand Cherokee and 2002-2007 Jeep Liberty vehicles. The fuel tanks in these vehicles are at risk of failure and leakage in certain rear impacts.
Remedy: Owners may take their vehicles to dealers and the dealers will perform a free inspection of the rear structure. On vehicles in the recall that are not equipped with a tow hitch, Chrysler will install a Chrysler designed…
NHTSA investigations
HOOD LATCH
There is no summary currently available
Frequently asked questions
Which Jeep Grand Cherokee years have body problems?
By NHTSA complaints, the 2005 (405), 2006 (119), 1996 (85), 1998 (68) and 2014 (65) model years. Body complaints make up 20% of all complaints for the 2005.
Is there a recall for Jeep Grand Cherokee body problems?
Yes — 1 recall, including 13V-252 (structure, Jun 19, 2013). Recall repairs are free at authorized dealers; check a specific car with the VIN recall check.
At what mileage do Jeep Grand Cherokee body problems start?
Across all years, half of the complaints with a recorded mileage happened before about 73,000 miles; 29% happened before 50,000 miles.
What part fails most often?
Owners most often name the body (534 mentions), followed by the body › door (342).
Source: U.S. National Highway Traffic Safety Administration (NHTSA) — owner complaints through October 20, 2026, recalls and defect investigations; fuel economy from the EPA. Complaints are unverified reports and are not proof of a defect. How we rate model years.