Seat Belt complaints by model year
| Year | Complaints | Share of year's complaints | Typical mileage |
|---|---|---|---|
| 2024 | 1 | 0% | — |
| 2023 | 3 | 1% | — |
| 2021 | 7 | 2% | — |
| 2020 | 5 | 2% | — |
| 2019 | 9 | 2% | 74,000 miles |
| 2018 | 9 | 1% | 124,000 miles |
| 2017 | 2 | 1% | — |
| 2016 | 4 | 1% | 30,000 miles |
| 2015 | 59 | 4% | 67,000 miles |
| 2014 | 187 | 8% | 60,000 miles |
| 2013 | 4 | 0% | 100,000 miles |
| 2012 | 12 | 1% | 33,000 miles |
| 2011 | 10 | 1% | 70,000 miles |
| 2010 | 1 | 1% | 54,000 miles |
| 2009 | 1 | 1% | 63,000 miles |
| 2008 | 3 | 0% | 90,000 miles |
| 2007 | 4 | 0% | 91,000 miles |
| 2006 | 41 | 3% | 95,000 miles |
| 2005 | 26 | 1% | 90,000 miles |
| 2004 | 27 | 2% | 73,000 miles |
| 2003 | 13 | 2% | 120,000 miles |
| 2002 | 24 | 2% | 113,000 miles |
| 2001 | 7 | 1% | 26,000 miles |
| 2000 | 16 | 1% | 50,000 miles |
| 1999 | 25 | 2% | 81,000 miles |
| 1998 | 17 | 2% | 90,000 miles |
| 1997 | 6 | 1% | 120,000 miles |
| 1996 | 13 | 1% | — |
| 1995 | 8 | 1% | 85,000 miles |
Which parts fail
Components named in complaints (buckles, retractors, anchors and pretensioners).
Mileage when the problem started
What owners report
I have had 2 incidents in which the 2nd row seat belts on either of the end seats fails to release. The first incident resulted in a seat belt being wrapped around the headrest and unable to release. I had to take the car to a mechanic for it be undone resulting in a broken headrest. This was in May 2024. Today the seatbelt was stuck around my child's abdomen. The seatbelt got tighter around his stomach and he tried get out of it. I parked the car and tried to get the seatbelt to release and it refused to. It continued to get tighter and tighter making it difficult to breathe. I had to call 911 for assistance on the side of the road. 2 police officers had to help me lift him and get him free- the entire time the seatbelt refused to release. My son has bruises and scratches from trying to get out and now is terrified to wear a seatbelt. …
The contact owns an Evenflo Car Seat, Model number 37312370, Model Type: Gold Shyft Dual Ride. The manufacturing date was unknown. The car seat was being utilized in a 2023 Jeep Grand Cherokee. The contact stated that the safety seat belt buckle was easily opened. The contact stated that her [redacted] daughter was able to easily unbuckle herself from the restraints. The failure occurred inside the vehicle. The child was in the car seat at the time of the failure. The manufacturer was made aware of the failure.
The driver's seatbelt sensor constantly goes off as not detecting that the seatbelt is buckled, while driving; this causes the alarm to continuously beep and also disables the airbag. Aside from the seatbelt issue, there is a standalone airbag issue that has been detected by the car's health report multiple times. The drive shaft is also defective, causing the car to shake when the car hits 73 mph. The auto stop/start also disables on its own. I have taken it to the dealership to get all of this fixed but all issues have persisted. There are active recalls on these issues for other 2021 Jeep Grand Cherokees but they are not attached to my vehicle even though my vehicle has the same recall issues.
Per the Jeep Dealership that currently has my car, they said the Drivers side seatbelt failed, the buckle will not lock. The male part will not go into the female part. There is no foreign object in the female part of the seat belt. My safety is put at risk every moment I'm in the car without a seatbelt on along with it being against the law to not have your seatbelt on. There is no warning lights that came on as the computer thinks the seatbelt is actually clicked in because its broken. A seatbelt should never fail especially on a 3 year old vehicle, however my extended warranty won't cover the "safety restraint system" and Jeep doesn't feel that they should have to replace it either.
I have owned 2 Jeep Grand Cherokees before this 2020 model and never had issues with seatbelts. After just five years, the driver's side seatbelt is not retracting and the passenger side is starting to do the same. I asked Jeep for assistance and I was told this was something I will have to pay for out of pocket. I have seen that many others have complained of the same issue online. I went to a dealer and the seatbelt part is on backorder for almost two weeks. Just ONE seatbelt will cost me almost $600 out of pocket. Jeep is surely playing with fire with this issue. I can't imagine what they will have to deal with if someone is injured due to the seatbelts not working properly, after just 5 years of buying a new car. Shame on them. I wanted to report this because this is a huge issue for me as someone who drives almost an hour to and from the office twice a week at least. …
My driver and passenger side front seatbelts won't retract properly. Dealer just diagnosed the problem as a weak retractor. This will be the THIRD time the driver side has to be replaced since I bought the vehicle in May of 2020. It will be the SECOND time the passenger side has to be replaced. Jeep replaced both under warranty in Sept of 2021. Driver side was replaced in May of 2023 per Jeep goodwill. This time, I will have to pay for the passenger side but Mopar warranty should cover driver side as it is barely a year old seatbelt. No one i've consulted has ever had to replace their seatbelts even one time, much less three times in four years. This is a definite safety concern if the belts won't tighten up properly during normal driving or a collision situation. Jeep has recalled seat belts on Grand Cherokees up to 2015 but there have been no recent recalls i'm aware of.
The contact owns a 2019 Jeep Grand Cherokee. The contact stated that the driver's side and the passenger's side front seat belts were no longer retracting. The contact stated that the seat belts often got caught in the door while exiting the vehicle. The contact had been working with a dealer for two years to have the seat belts replaced. The contact stated that the dealer had finally replaced the driver's and passenger's side front seat belts. The contact had researched online and related the failure to NHTSA Campaign Number: 23V716000 (Seat Belts), and the contact was informed by the manufacturer and the dealer that the VIN was not included in the recall. The failure mileage was approximately 74,000.
The contact owns a 2019 Jeep Grand Cherokee. The contact stated that the brake light failed to turn off. The service, seat belt, brake, and air bag warning lights were illuminated. The buzzer and lights were making a continuous sound. The local dealer was contacted, and the ABS module was replaced. The dealer informed the contact that there was no recall associated with the VIN or the failure. The vehicle was not repaired. The manufacturer was contacted, but no assistance was provided. The failure mileage was approximately 72,000.
Related recalls (5)
Seat belts › Critical fasteners
Chrysler (FCA US, LLC) is recalling certain 2023 Jeep Grand Cherokee vehicles. A bolt for the second-row seat belt buckle may not be tightened properly. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 210, "Seat Belt Assembly Anchorages."
Remedy: Dealers will inspect and tighten the second-row seat buckle bolt as necessary, free of charge. Owner notification letters were mailed July 9, 2024. Owners may contact FCA US, LLC customer service at 1-800-853-1403.
Seat belts
Chrysler Group LLC (Chrysler) is recalling certain model year 2014 Dodge Durango vehicles manufactured June 2, 2013, to June 28, 2014, and 2014 Jeep Grand Cherokee vehicles manufactured October 30, 2012, to April 30, 2014.
Remedy: Chrysler will notify owners, and dealers will replace the ORC module, free of charge. The recall began on April 27, 2015. Owners may contact Chrysler customer service at 1-800-853-1403.
Seat belts › Front › Retractor
Vehicle description: certain van, wagon, pickup trucks, passenger and sport utility vehicles, fail to comply with requirements of FMVSS no. 209, "seat belt assemblies." the front seat belt retractor May not comply with the requirements of the standard.
Remedy: Dealers will replace the seat belt retractor. Owner notification began August 20, 2001. Owners who take their vehicles to an authorized dealer on an agreed upon service date and do not receive the free remedy within a…
Seat belts
Vehicle description: passenger vehicles. The seat belt shoulder height adjustable turning loop (atl) top mounting bolt was inadequately manufactured.
Remedy: Dealers will replace the shoulder belt height adjuster mounting bolts.
Seat belts › Rear/other
Vehicle description: passenger vehicles. The rear outboard seat belt retractor spring can disengage from the rewind mechanism, disabling the retractor function, and preventing the belt from fitting snugly around the occupant.
Remedy: Dealers will replace these retractors.
NHTSA investigations
Safety blt latch operation
There is no summary currently available
Seat Belt Retraction
The Office of Defects Investigation (ODI) opened this Preliminary Evaluation to investigate complaints alleging improper retraction of the front seat belts (driver or passenger) due to the plastic guide of the D-ring cracking in model year (MY) 2014 Jeep Grand Cherokee vehicles. The purpose of the investigation was to understand the scope, frequency and safety related consequence of the alleged defect.
Frequently asked questions
Which Jeep Grand Cherokee years have seat belt problems?
By NHTSA complaints, the 2014 (187), 2015 (59), 2006 (41), 2004 (27) and 2005 (26) model years. Seat Belt complaints make up 8% of all complaints for the 2014.
Is there a recall for Jeep Grand Cherokee seat belt problems?
Yes — 5 recalls, including 24V-434 (critical fasteners, Jun 13, 2024); 14V-643 (seat belts, Oct 14, 2014); 01V-119 (retractor, Apr 11, 2001). Recall repairs are free at authorized dealers; check a specific car with the VIN recall check.
At what mileage do Jeep Grand Cherokee seat belt problems start?
Across all years, half of the complaints with a recorded mileage happened before about 77,000 miles; 32% happened before 50,000 miles.
What part fails most often?
Owners most often name the front › buckle assembly (25 mentions), followed by the front › anchorage (17).
Source: U.S. National Highway Traffic Safety Administration (NHTSA) — owner complaints through October 20, 2026, recalls and defect investigations; fuel economy from the EPA. Complaints are unverified reports and are not proof of a defect. How we rate model years.