Airbag complaints by model year
| Year | Complaints | Share of year's complaints | Typical mileage |
|---|---|---|---|
| 2025 | 5 | 6% | 19,000 miles |
| 2024 | 1 | 0% | — |
| 2023 | 11 | 3% | 6,000 miles |
| 2022 | 9 | 3% | 30,000 miles |
| 2021 | 20 | 5% | 42,000 miles |
| 2020 | 17 | 7% | 34,000 miles |
| 2019 | 19 | 5% | 17,000 miles |
| 2018 | 24 | 3% | 18,000 miles |
| 2017 | 15 | 4% | 35,000 miles |
| 2016 | 12 | 4% | 22,000 miles |
| 2015 | 104 | 8% | 70,000 miles |
| 2014 | 211 | 9% | 52,000 miles |
| 2013 | 33 | 4% | 62,000 miles |
| 2012 | 43 | 3% | 78,000 miles |
| 2011 | 60 | 4% | 60,000 miles |
| 2010 | 11 | 9% | 54,000 miles |
| 2009 | 11 | 8% | 117,000 miles |
| 2008 | 40 | 5% | 110,000 miles |
| 2007 | 29 | 3% | 68,000 miles |
| 2006 | 60 | 5% | 106,000 miles |
| 2005 | 95 | 5% | 91,000 miles |
| 2004 | 326 | 25% | 120,000 miles |
| 2003 | 256 | 34% | 112,000 miles |
| 2002 | 486 | 33% | 125,000 miles |
| 2001 | 26 | 3% | 65,000 miles |
| 2000 | 59 | 4% | 103,000 miles |
| 1999 | 83 | 5% | 120,000 miles |
| 1998 | 36 | 4% | 98,000 miles |
| 1997 | 36 | 4% | 135,000 miles |
| 1996 | 34 | 4% | 130,000 miles |
| 1995 | 30 | 4% | 109,000 miles |
Which parts fail
Components named in complaints (front, side and curtain air bags, sensors and inflators).
Mileage when the problem started
What owners report
The contact owned a 2025 Jeep Grand Cherokee. The contact stated that while driving at an undisclosed speed, another vehicle hydroplaned from another lane into the contact's lane, causing the contact's vehicle to crash into the oncoming vehicle. The contact's vehicle then crashed into a ditch before coming to a complete stop. The other vehicle crashed into a guardrail, and its air bags were deployed. The contact's wife was occupying the front passenger seat during the incident. No air bags deployed. Both the contact and his wife were transported by ambulance to the medical center. The contact sustained cervical strain and soft tissues. The contact's wife sustained a brain hemorrhage and remained hospitalized in a highly sedated state. Additionally, the contact's wife was being treated for a continuous high fever. The vehicle was towed to a local tow yard and was deemed a total loss. …
The contact owns a 2025 Jeep Grand Cherokee. While the contact's daughter was driving at an undisclosed speed on the way to work, another driver crossed the road and crashed into the vehicle. The air bags in the daughter's vehicle failed to deploy as needed. The front of the vehicle was damaged, the hood was bent, the grill was damaged, and headlights were knocked out of the headlight enclosures. The daughter was taken to a clinic, and an X-ray determined that there was a swollen tendon in the left knee, and medical treatment was provided. The vehicle was towed to an impound lot due to a transmission fluid leak. A Police report was filed but was not yet provided. The vehicle was not yet inspected or repaired. The dealer was not contacted. The manufacturer was not made aware of the failure. The failure mileage was approximately 19,000.
The contact owns a 2023 Jeep Grand Cherokee. The contact stated while his wife was driving at an unknown speed and crossing an intersection, another vehicle ran the red traffic signal and crashed into the contact's vehicle on the front driver's side tire and wheel well. The contact stated that the vehicle's front end frame was bent to the right and that the front bumper and driver's side light had fallen off of the vehicle from the crash impact. The contact stated that his wife was shaken but was not injured. The contact stated that the side impact and driver's side air bags had not been deployed. The police arrived on the scene and issued a report. The contact had the vehicle towed to his residence. A dealer was not contacted. The vehicle was not diagnosed or repaired. The manufacturer was not notified of the failure. …
On April 21, 2025, at approximately 6:30 a.m., I was operating my vehicle on a public roadway near the intersection of 98th Street and Indiana Avenue in Lubbock, Texas. While I was traveling at approximately 45 miles per hour, another driver operating a pickup truck pulled out of a grocery store parking lot directly into my path of travel. The truck entered the roadway in front of my vehicle, leaving me unable to avoid a collision. The front of my vehicle struck the side of the pickup truck, resulting in a significant T-bone collision. Following the accident, the driver of the pickup truck admitted that he had been eating a breakfast burrito and had looked to his right but failed to look to his left before pulling into the roadway. VEHICLE DAMAGE AND AIRBAG FAILURE The collision resulted in approximately $20,000 in damage to my vehicle. …
The contact owned a 2022 Jeep Grand Cherokee. The contact stated that while his stepdaughter was driving at 40 MPH during rainy conditions, the railroad track poles were lowered. The contact's daughter crashed the front of the vehicle into the railroad poles. There were no warning lights illuminated. The driver's and passenger's side air bags did not deploy. The vehicle came to a stop when the railroad poles landed in the middle of the vehicle. There was property damage to the railroad poles. A police report was filed. The contact and the passenger did not suffer any injuries. The vehicle was towed to an impound lot. The contact believed the vehicle would be deemed a total loss however, it was not confirmed yet. The contact mentioned that about six months ago the fender and bumper were placed due to his stepdaughter having an accident. The manufacturer was not notified of the failure. …
The contact owns a 2022 Jeep Grand Cherokee. The contact stated that while driving approximately 20 MPH around a roundabout, the vehicle failed to accelerate as intended while depressing the accelerator pedal before the vehicle stalled. Several unknown warning lights illuminated with an abnormal beeping sound coming from the vehicle. The contact was able to coast to the side of the road. The contact waited for a while and was able to restart the vehicle. The vehicle was taken to the dealer, and the contact was informed that an air bag sensor might have caused the failure. An unknown part was replaced. The contact stated that the message "Service Hybrid Electric System" was continuously displayed on the instrument panel. The vehicle was taken back to the dealer; however, no cause for the failure was found. The vehicle was not repaired. …
The contact owned a 2021 Jeep Grand Cherokee. The contact that while driving at 35 MPH, he saw a shadow out of the corner of the left of his eye which he presumed to be a cat. In an effort to avoid hitting the animal, he steered the vehicle in the right direction and crashed into a telephone pole. The air bags did not deploy upon impact. Due to the failure, the contact hit his head on the front driver-side window. The contact did not seek medical treatment; however, he sustained pain in both his left and right shoulders, and his lower back, and even experienced intermittent vomiting which he assumed to be the result of a concussion. A police report was filed. The contact was unaware if any property damage was sustained. The vehicle was towed to an independent mechanic where it remained in their possession. The dealer nor the manufacturer had yet to be notified of the failure. …
The contact called on behalf of her mother who owns a 2021 Jeep Grand Cherokee. The contact stated while her mother was driving at an undisclosed speed, she lost consciousness, and the vehicle veered off the road. The vehicle hit the fence, then crashed into a tree, and the tree fell on the vehicle. The air bags failed to deploy. The contact's mother was assisted out of the vehicle by emergency services and was transported to the hospital, where she was informed that she had sustained bruised ribs, split bottom lip, bruised left upper arm, pain on the left side of the body, and bruises on the area of the chest under which the pacemaker was placed as the chest hit the steering wheel. The contact's mother was currently receiving physical therapy. A police report was filed. The vehicle was towed to a Road Side Assistance Services location. …
Related recalls (12)
Air bags › Air bag/restraint control module › Software
Chrysler (FCA US, LLC) is recalling certain 2022-2026 Jeep Grand Cherokee and 2023-2025 Jeep Grand Cherokee L vehicles. A software error in the occupant restraint controller module may cause the delayed deployment of the side air bags during a crash.
Remedy: Dealers will update the occupant restraint controller module software, free of charge. Some owner notification letters are expected to be mailed June 18, 2026.
Air bags › Side/window
Chrysler (FCA US, LLC) is recalling certain 2022-2024 Jeep Grand Cherokee and 2021-2024 Jeep Grand Cherokee L vehicles. An improperly secured connector for the front seat side air bags (SAB) may prevent the air bags from deploying.
Remedy: Dealers secured the connector, free of charge. All affected vehicles have been remedied. Owner notification letters were mailed December 17, 2024. Owners may contact FCA customer service at 1-800-853-1403.
Air bags › Frontal
Chrysler (FCA US, LLC) is recalling certain 2024 Jeep Grand Cherokee vehicles. The front bumper may be missing energy absorbing foam, which can cause the front air bags not to deploy as intended.
Remedy: Dealers will inspect the vehicles and install the foam as necessary, free of charge. Owner notification letters were mailed May 30, 2024. Owners may contact FCA US, LLC customer service at 1-800-853-1403.
Air bags › Frontal › Driver clockspring/spiral cassette
Chrysler (FCA US, LLC) (Stellantis) is recalling certain 2023-2024 Ram 1500, Jeep Wrangler, Jeep Wagoneer, Jeep Grand Wagoneer, Chrysler Pacifica, Ram 3500, Ram 3500 cab chassis, Ram 2500, Ram 4500 cab chassis, Ram 5500 cab chassis, 2023 Jeep Gladiator, Jeep Grand Cherokee, Jeep Grand Cherokee L, Ram 3500 Cab Chassis with a…
Remedy: Dealers will inspect and replace the steering column control module, as necessary free of charge. Some owner notification letters were mailed April 11, 2024 through June 20, 2024.
Air bags › Air bag/restraint control module › Software
Chrysler (FCA US, LLC) is recalling certain 2021 Jeep Grand Cherokee L, 2022 Jeep Wagoneer, and Grand Wagoneer vehicles. The Occupant Restraint Controller (ORC) may have incorrect software which can disable the driver, passenger, and knee air bags without warning.
Remedy: Dealers will reprogram the ORC, free of charge. Owner notification letters were mailed December 2, 2021. Owners may contact FCA US, LLC customer service at 1-800-853-1403. FCA US, LLC's number for this recall is Y79.
Show 7 more recalls
Air bags › Side/window
Chrysler (FCA US LLC) is recalling certain model year 2003 Jeep Liberty vehicles manufactured March 29, 2003, to July 3, 2003, and 2004 Jeep Grand Cherokee vehicles manufactured May 27, 2003, to May 20, 2004.
Remedy: Chrysler will notify owners, and dealers will replace the air bag electronic control module and the side impact sensors, as necessary, free of charge. The recall began on May 5, 2016.
Air bags › Frontal
Chrysler (FCA US LLC) is recalling certain model year 2002-2003 Jeep Liberty vehicles manufactured January 9, 2001, to March 28, 2003, 2002-2004 Jeep Grand Cherokee vehicles manufactured February 13, 2001, to May 23 2003, and 2003-2004 Dodge Viper vehicles manufactured November 1, 2001, to June 30, 2004.
Remedy: Chrysler dealers will replace the air bag control module and side impact sensors as required, free of charge. This recall remedy was applied during earlier recall campaigns of these vehicles under safety recalls 12V527…
Air bags › Frontal › Sensor/control module-inactive
Chrysler is recalling certain model year 2002 and 2003 Jeep Liberty vehicles manufactured January 9, 2001, through March 28, 2003, and 2002 through 2004 Jeep Grand Cherokee vehicles manufactured February 13, 2001, through May 23, 2003.
Remedy: Chrysler will notify owners, and dealers will install a supplemental jumper harness to the airbag control module, free of charge. Owners were notified of the recall by interim letter in January 2013.
Air bags › Frontal › Driver side › Inflator module
On certain sport utility vehicles, the inflator connector for the driver's air bag May have been incorrectly assembled.
Remedy: Dealers will repair the driver's front air bag inflator free of charge. The recall is expected to begin the week of August 2, 2006. Owners should contact daimlerchrysler at 1-800-853-1403.
Air bags › Frontal
On certain sport utility vehicles, the passenger air bag wiring harness was improperly manufactured.
Remedy: Dealers will add a wiring jumper to the existing circuitry to correct this condition. Owner notification began April 29, 2002.
Air bags › Frontal
Vehicle description: passenger and sport utility vehicles. The passenger air bag inflator assembly contains an incorrect inflator charge amount.
Remedy: Dealers will replace the air bag module with a correct module.
Air bags › Frontal › Sensor/control module-inactive
The electrical circuit design allows the potential for an inadvertent air bag deployment upon vehicle ignition shut down.
Remedy: Dealers will replace the air bag electronic control module with a newly designed module.
NHTSA investigations
Jeep inadvertent air bag deployment
The Office of Defects Investigation (ODI) opened an investigation based on consumer allegations of inadvertent air bag deployments (IABD) occurring after the recall remedy for NHTSA recall 12V-527 had been installed on recalled model year (MY ) 2002-2003 Jeep Liberty and MY 2002-2004 Jeep Grand Cherokee vehicles manufactured by Fiat Chrysler Automobiles (FCA).The recall was in response to the Office of Defects…
Desiccated Air Bag Inflator Rupture
From 2000 through 2017, Takata produced millions of air bag inflators using two types of phase-stabilized ammonium nitrate ("PSAN") propellant -- propellant 2004 and propellant 2004L. After prolonged exposure to high temperature cycles and humidity, inflators using propellant 2004 can degrade, causing the propellant to burn too quickly when ignited.
Frequently asked questions
Which Jeep Grand Cherokee years have airbag problems?
By NHTSA complaints, the 2002 (486), 2004 (326), 2003 (256), 2014 (211) and 2015 (104) model years. Airbag complaints make up 33% of all complaints for the 2002.
Is there a recall for Jeep Grand Cherokee airbag problems?
Yes — 12 recalls, including 26V-328 (software, May 21, 2026); 24V-897 (side/window, Nov 27, 2024); 24V-346 (frontal, May 16, 2024). Recall repairs are free at authorized dealers; check a specific car with the VIN recall check.
At what mileage do Jeep Grand Cherokee airbag problems start?
Across all years, half of the complaints with a recorded mileage happened before about 94,000 miles; 22% happened before 50,000 miles.
What part fails most often?
Owners most often name the frontal (191 mentions), followed by the frontal › sensor/control module (20).
Source: U.S. National Highway Traffic Safety Administration (NHTSA) — owner complaints through October 20, 2026, recalls and defect investigations; fuel economy from the EPA. Complaints are unverified reports and are not proof of a defect. How we rate model years.