Most common 2002 Chrysler Town and Country problems
Share of the 404 complaints; one complaint can involve more than one system. "~" is the median mileage when the problem started.
Chrysler Town and Country complaints by model year
Best Town and Country years: 2004, 2007, 2003. Years to avoid: 2008, 2010, 2011, 2005, 2009. Compare all years →
2002 Chrysler Town and Country recalls (4)
Equipment › Electrical › Radio/tape deck/cd etc.
On certain Mini vans, condensation from the instrument panel air conditioning ducts May drop through vent holes in the top of the radio and result in a short circuit that subsequently sends direct current to the rear speakers.
Remedy: Dealers will add a special tape to the top of the radio to prevent the potential of water intrusion. The recall began on January 31, 2005. Owners should contact daimlerchrysler at 1-800-853-1403.
Steering › Hydraulic power assist › Hose, piping, and connections
On certain minivans equipped with 3.3 or 3.8l v-6 engine, the upper power steering cooler hose May split and cause a fluid leak.
Remedy: Dealers will replace the upper power steering cooler hose. This recall began on September 27, 2004. Owners should contact daimlerchrysler at 1-800-853-1403.
Fuel system, gasoline › Storage › Tank assembly
On certain Mini vans, the fuel tank control valve weld joint could separate resulting in a possible fuel leak.
Remedy: Dealers will inspect the fuel tank and replace it if necessary. Owner notification began October 28, 2002. Owners who take their vehicles to an authorized dealer on an agreed upon service date and do not receive the…
Child seat
Vehicle description: certain Mini vans fail to comply with requirements of FMVSS no. 225, "child restraint anchorage systems." the owner manuals supplied with these vehicles do not indicate which seating positions are equipped with tether anchorages and child restraint anchorage systems as required by the standard.
Remedy: Owners will be provided with the necessary child restraint system information. Owner notification is expected to begin October 8, 2001.
NHTSA defect investigations
Federal safety investigators have looked into 6 possible defects involving the 2002 Chrysler Town and Country:
Headlight malfunction
The office of defects investigation (odi) opened this investigation after receiving reports from consumers that their headlights would malfunction in various ways from flickering to complete non-illumination.headlight operation is monitored by the vehicle's body control module (BCM) and front control module (fcm).odi is upgrading this preliminary evaluation to an engineering analysis (ea05-009) to further examine…
Speaker fire in the rear of the vehicle
On July 7, 2004, the office of defects investigation (odi) opened a preliminary evaluation based on consumer complaints alleging an interior vehicle fire starting in the area of the driver side rear speaker.daimlerchrysler corporation (dcc) informed odi that condensation from the instrument panel air conditioning ducts May drip onto the radio and into vent holes on top of the radio.this can result in a short circuit…
Power steering hose failure
Please see attached report.
Fuel tank leak
Headlight malfunction
Owner reports indicate allegations of improper headlight operation of one or both headlights.some report intermittent outage or dimming.many report that the condition is random; it sometimes does not repeat and lasts for a very short duration.
Power liftgate latch
This investigation was opened as pe04-054 regarding reports of alleged power liftgate (plg) opening while driving.the investigation was upgraded on November 22, 2004 based on information provided by daimlerchrysler corporation (dcc) in its September 17, 2004 response to pe04-054.
What 2002 Chrysler Town and Country owners say
Steering all 76 →
I am receiving the exact same issue as a complaint I found on your site #10065581, I am being forced to pay $300+ for the same repair. If I had known about this issue in 2002 when the TSB was issue I would have fixed it then while I was under warranty. Why do I have to pay for this repair, when it is a known design/manufacturing issue? I also found a investigation performed by the usdot, number pe 03-012, which looks like they were supposed to contact me. Any help would be appreciated. Thanks, ted make: Chrysler model: Town and Country type: multipurpose passenger vehicle year: 2002 complaint number: 10065581 summary: I just started having this steering problem/shuddering and I did some research and found the following: 5- 'technical service bulletins' on this website. …
While driving at 35 MPH consumer's son heard a loud popping sound coming from the steering column. Moments later, the driver lost control of the vehicle and collided with a guard rail on the driver's side. The seat belts were worn, and the air bags did not deploy however, there were no injuries . Before the collision the consumer heard ticking sound coming from the steering column. Also, there was a TSB concerning this problem. The vehicle was taken to the dealer once before the collision and once after the collision. Vehicle was repaired by the dealer, but the problem still persisted. In June 2003 the consumer had a problem with a major draw on the engine with the heat or A/C running. The consumer was told that the compressor was replaced so the A/C and the heater would work properly. …
Air bags all 67 →
While driving at 35 MPH consumer's son heard a loud popping sound coming from the steering column. Moments later, the driver lost control of the vehicle and collided with a guard rail on the driver's side. The seat belts were worn, and the air bags did not deploy however, there were no injuries . Before the collision the consumer heard ticking sound coming from the steering column. Also, there was a TSB concerning this problem. The vehicle was taken to the dealer once before the collision and once after the collision. Vehicle was repaired by the dealer, but the problem still persisted. In June 2003 the consumer had a problem with a major draw on the engine with the heat or A/C running. The consumer was told that the compressor was replaced so the A/C and the heater would work properly. …
My wife was turning into our driveway an collided with a snowmobile. The driver side airbag deployed. There was a problem with the inflator (sealed over) and the airbag exploded putting shrapnel into her body. Because of the location of the air bag and the body most of the shrapnel went into her chest, with the airbag plate breaking apart striking her in the chin breaking her jaw in three places. If it hadn't been for a great ambulance crew she would have bled to death. She was in a trauma hospital for 3 and 1/2 months. She has permanent muscle and nerve damage, the jaw is not aligned correctly so he has problems eating.
Electrical system all 60 →
The contact owns a 2002 Chrysler Town and Country. The contact stated that while driving at various speeds, the vehicle would suddenly jerk and hesitate. Also, the speedometer failed to operate as needed. Additionally, while depressing the brake pedal, the vehicle failed to immediately stop with the pedal extended to the floor. The cause of the failure was not determined. The local dealer and manufacturer were not yet notified of the failure. The failure mileage was 9,346.
While driving at 35 MPH consumer's son heard a loud popping sound coming from the steering column. Moments later, the driver lost control of the vehicle and collided with a guard rail on the driver's side. The seat belts were worn, and the air bags did not deploy however, there were no injuries . Before the collision the consumer heard ticking sound coming from the steering column. Also, there was a TSB concerning this problem. The vehicle was taken to the dealer once before the collision and once after the collision. Vehicle was repaired by the dealer, but the problem still persisted. In June 2003 the consumer had a problem with a major draw on the engine with the heat or A/C running. The consumer was told that the compressor was replaced so the A/C and the heater would work properly. …
2002 Chrysler Town and Country engines & fuel economy
| Engine | Transmission | Drive | MPG city / hwy / combined |
|---|---|---|---|
| 2.4L 4-cyl | 4-speed automatic | FWD | 17 / 24 / 20 |
| 2.4L 4-cyl | 3-speed automatic | FWD | 17 / 23 / 19 |
| 3.8L 6-cyl | 4-speed automatic | FWD | 16 / 22 / 18 |
| 3.3L 6-cyl | 4-speed automatic | FWD | 16 / 22 / 18 |
| 3.8L 6-cyl | 4-speed automatic | 4WD/AWD | 15 / 21 / 17 |
EPA ratings. Class: Minivan.
Frequently asked questions
Is the 2002 Chrysler Town and Country a good car?
Based on 404 owner complaints filed with NHTSA, the 2002 Town and Country rates average: about as many complaints as a typical year of the Town and Country at the same age. Complaint counts don't account for sales volume or individual maintenance, so have any used car inspected before buying.
What is the most common problem with the 2002 Chrysler Town and Country?
The steering — 76 complaints, 19% of all complaints for this model year, most often about hydraulic power assist › hose, piping, and connections. Next are the air bags (67) and electrical system (60).
How many recalls does the 2002 Chrysler Town and Country have?
There are 4 recalls for the 2002 Chrysler Town and Country, the most recent from November 2, 2004 (radio/tape deck/cd etc.). Recall repairs are free at any authorized dealer — check whether yours has been done with the VIN recall check.
What are the best and worst years of the Chrysler Town and Country?
The best years by complaints, compared at the same age, are 2004, 2007 and 2003. Years to avoid or approach with caution: 2008, 2010, 2011, 2005 and 2009. See the full Chrysler Town and Country years comparison.
At what mileage do 2002 Chrysler Town and Country problems happen?
The median mileage reported in complaints is about 55,000 miles; 43% of problems with a recorded mileage started before 50,000 miles.
Source: U.S. National Highway Traffic Safety Administration (NHTSA) — owner complaints through October 20, 2026, recalls and defect investigations; fuel economy from the EPA. Complaints are unverified reports and are not proof of a defect. How we rate model years.