The problem
FCA US LLC (Chrysler) is recalling certain model year 2015-2016 Chrysler Town and Country, and 2014-2015 Dodge Grand Caravan vehicles manufactured August 16, 2014, to December 5, 2015. The windshield on the affected vehicles may have been installed using expired urethane primer, allowing the windshield to become displaced in the event of a crash. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 212, "Windshield Mounting."
The risk
If the windshield dislodges during a crash, there is an increased risk of occupant injury.
The fix
Chrysler will notify owners, and dealers will replace the windshield, free of charge. The recall began March 4, 2016. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is S02.
Recall details
| NHTSA campaign | 16V-044 (16V044000) |
|---|---|
| Manufacturer number | S02 |
| Manufacturer | Chrysler (FCA US, LLC) |
| Component | Visibility › Windshield |
| Report date | January 28, 2016 |
| Owners notified | March 4, 2016 |
| Vehicles affected | 184 |
| Initiated by | Manufacturer |
Vehicles covered
Owner complaints about the windows, wipers & sunroof
Frequently asked questions
Is the recall 16V-044 repair free?
Yes. Chrysler dealers will fix the problem at no cost: Chrysler will notify owners, and dealers will replace the windshield, free of charge. The recall began March 4, 2016. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is S02.
How do I know if my car is included?
Not every vehicle of the listed model years is affected — the recall covers 184 vehicles built in a certain window. Check your 17-character VIN with our VIN recall check or at nhtsa.gov/recalls.
Source: U.S. National Highway Traffic Safety Administration (NHTSA) — owner complaints through October 20, 2026, recalls and defect investigations; fuel economy from the EPA. Complaints are unverified reports and are not proof of a defect. How we rate model years.