2011 Chrysler Town and Country Problems & Complaints

Use caution2.0× as many complaints as a typical year of the Town and Country at the same age

Owners have filed 773 complaints about the 2011 Chrysler Town and Country with the National Highway Traffic Safety Administration. That is 2.0× as many as a typical Town and Country model year at the same age — above average, so look closely at the problem areas below before you buy. The most reported problem area is the electrical system (523 complaints, typically around 74,000 miles). 3 recalls cover this model year.

773complaints
3recalls
10crashes
12fires
20injuries
0deaths

Most common 2011 Chrysler Town and Country problems

  • Electrical system~74,000 miles
    52368%
  • Engine & cooling~83,000 miles
    11214%
  • 11014%
  • Other / not specified~83,000 miles
    588%
  • Brakes~31,000 miles
    547%
  • 395%
  • Body & structure~36,000 miles
    375%
  • Air bags~83,000 miles
    243%
  • Steering~80,000 miles
    213%
  • Windows, wipers & sunroof~51,000 miles
    192%
  • Stability & traction control~82,000 miles
    182%
  • Lights~50,000 miles
    172%
  • Speed control & acceleration~69,000 miles
    162%
  • Seats~65,000 miles
    91%
  • Seat belts~13,000 miles
    81%
  • Driver assistance~45,000 miles
    81%
  • Suspension~24,000 miles
    81%
  • Wheels & tires~24,000 miles
    71%
  • Equipment & accessories~32,000 miles
    61%
  • Locks & latches~30,000 miles
    30%
  • A/C & heater~35,000 miles
    10%

Share of the 773 complaints; one complaint can involve more than one system. "~" is the median mileage when the problem started.

Chrysler Town and Country complaints by model year

’95’96’97’98’99’00’01’02’03’04’05’06’07’08’09’10’11’12’13’14’15’16589383882963623064624042451678574312191.9k7071.6k773634681636383527
Owner complaints per model year, Chrysler Town and Country. Colour = our verdict for that year (red: avoid, orange: caution, green: better than average, blue: too new).

Best Town and Country years: 2004, 2007, 2003. Years to avoid: 2008, 2010, 2011, 2005, 2009. Compare all years →

2011 Chrysler Town and Country recalls (3)

Equipment adaptive/mobility › Wheelchair restraints/securement › Latch/anchor

NHTSA recall 25V-876 · Dec 17, 2025 · 86 vehicles

Rollx Vans (Rollx) is recalling certain GMC Yukon, Sierra, Chevrolet Express 2500, Ford Transit, E-250, Toyota Sienna, Sienna Hybrid, Honda Odyssey, Chrysler Town and Country, Voyager, Pacifica, Dodge Grand Caravan, and Ram Promaster vehicles equipped with QRT-Deluxe and QRT-Max wheelchair restraints.

Remedy: Rollx will work with Q'Straint to inspect and replace the retractors as necessary, free of charge. Owner notification letters were mailed February 5, 2026. Owners may contact Rollx's customer service at 1-800-956-6668.

Electrical system

NHTSA recall 14V-234 · May 7, 2014 · 644,757 vehicles

Chrysler Group, LLC (Chrysler) is recalling certain model year 2010-2014 Chrysler Town and Country and Dodge Grand Caravan vehicles manufactured August 25, 2010, through October 31, 2013. The affected vehicles may experience overheating of the vent window switch in the driver's door armrest.

Remedy: Chrysler will notify owners, and dealers will replace the vent window switch with a newer version, free of charge. The owner notification letter was issued and the remedy campaign launched on on December 31, 2014.

Steering › Column

NHTSA recall 11V-315 · Jun 8, 2011 · 11,096 vehicles

Chrysler is recalling certain model year 2011dodge journey, Jeep wrangler, Chrysler 200, Chrysler 200 convertible, Dodge avenger, Dodge nitro, Jeep liberty, Dodge caliber, Jeep compass, Jeep patriot, Dodge grand caravan and Chrysler town & country vehicles.

Remedy: Dealers will inspect for rivet presence and alignment and repair the steering column pivot as required, free of charge. The safety recall began on July 4, 2011. Owners May contact Chrysler at 1-800-853-1403.

NHTSA defect investigations

Federal safety investigators have looked into 2 possible defects involving the 2011 Chrysler Town and Country:

Active Head Rest Inadvertent Deployment

NHTSA investigation PE19014 · opened Sep 9, 2019 · closed Feb 25, 2026

The Office of Defects Investigation (ODI) opened PE19014 on September 9, 2019, to investigate 128 consumer complaints alleging that the Active Head Rest (AHR) inadvertently deployed without the occurrence of a crash or other rear impact event in model year (MY) 2014 Jeep Grand Cherokee and Dodge Durango vehicles.When ODI opened the investigation, ODI was aware of thirteen alleged injuries.A small number of Early…

Totally Integrated Power Module Failure

NHTSA investigation DP14004 · opened Sep 25, 2014 · closed Jul 24, 2015

In a letter dated August 21, 2014, the Center for Auto Safety (CAS) petitioned the National Highway Traffic Safety Administration (NHTSA) to initiate a defect investigation of alleged failures associated with the Totally Integrated Power Module (TIPM) installed in Chrysler SUV?s, trucks, and vans beginning in the 2007 model year.

What 2011 Chrysler Town and Country owners say

Electrical system all 523 →

The contact owns a 2011 Chrysler Town and Country. The contact stated that the vehicle was parked at his residence in the driveway, the contact stated a friend knocked on the door and informed the contact that the vehicle was on fire. The contact stated the fire extinguished on its own. The contact stated no fire or police report was filed. The contact stated that the fire seemed to have started on the driver's side of the vehicle and in between the second and third row of seats. The contact stated that he contacted the dealer to make them aware of the failure and was advised to bring the vehicle to the repair center. The vehicle was taken to the dealer. The manufacturer representative inspected the vehicle and advised the contact that the fire was not caused due to faulty Chrysler parts. The fire origin was unknown. The manufacturer was made aware of the failure. …

150,000 miles · Sep 2023 · fire

The contact owns a 2011 Chrysler Town and Country. The contact stated while at a complete stop on several occasions, the vehicle stalled. The vehicle was able to restart on some occasions; however, the vehicle failed to restart on other occasions and was towed. The vehicle was taken to the dealer several times; however, the failure could not be duplicated. The contact stated that the failure persisted, and the contact was able to start the vehicle with the index finger. The dealer was contacted and informed the contact that the failure could be related to the WIN module. The vehicle was not diagnosed or repaired. The manufacturer was not notified of the failure. The failure mileage was approximately 129,010.

129,000 miles · Nov 2021

Engine & cooling all 112 →

The contact owns a 2011 Chrysler Town and Country. The contact stated that while her husband was driving at an undisclosed speed, the window glass fell into the door abruptly. A mechanic inspected the vehicle and determined that the failure occurred due to an internal door fracture. The vehicle was not repaired. The contact stated while driving and turning the steering wheel, the steering wheel made an abnormally loud squealing sound. Additionally, the contact stated that the vehicle had difficulty starting, and there was an abnormal amount of smoke coming out of the exhaust pipe. The check engine warning light and the electronic throttle control warning light were illuminated. An unknown dealer was notified of the failure. The vehicle was not diagnosed or repaired. The manufacturer was not notified of the failure. The failure mileage was approximately 174,098.

174,000 miles · May 2021

The contact owns a 2011 Chrysler Town and Country. The contact stated while driving at various speeds, the vehicle hesitated upon depression of the accelerator pedal with several unknown warning lights illuminated. The vehicle had to be jump started to resume normal driving operation. The contact had taken the vehicle to the dealer on multiple occasions where the computer, two alternators, and two batteries were replaced; however, the failure recurred. The vehicle was then taken to an independent mechanic where the repairs were performed; however, the failure persisted. The manufacturer was not notified of the failure. The vehicle was not repaired. The failure mileage was approximately 167,000.

167,000 miles · Apr 2019

Fuel & propulsion system all 110 →

The contact owns a 2011 Chrysler Town & Country. The contact stated that on numerous occasions while driving at various speeds, the power steering failed. As a result, the steering wheel was difficult to maneuver then the vehicle stalled. The contact stated that he was able to restart the vehicle, but the failure recurred. The check engine warning light was illuminated. The vehicle was taken to an independent mechanic where it was diagnosed that the fuel pump relay needed to be replaced. The vehicle was not repaired. Neither the dealer nor the manufacturer had been notified of the failure. The failure mileage was approximately 275,000.

275,000 miles · Aug 2022

Upon leaving work my battery (only installed for 3 months) was completely dead. After a co-worker jumped my van off I went straight to Advanced and had them check the battery. It showed something was still on/running however the keys were in my hand and absolutely nothing was on or plugged in. He went ahead and replaced my battery. The next day I went out on errands and it started fine. That evening I was taking my family out to dinner and it would not start. It would crank but not start. I put it in neutral and back into park and it did manage to start. The following morning I went out and it would only crank. It would not start and the lightening bolt symbol and check engine light came on. First we changed the throttle body sensor (as indicated by the light). It still wouldn't start. …

Oct 2022

2011 Chrysler Town and Country engines & fuel economy

EngineTransmissionDriveMPG city / hwy / combined
3.6L 6-cyl6-speed automaticFWD17 / 25 / 20

EPA ratings. Class: Minivan.

Frequently asked questions

Is the 2011 Chrysler Town and Country a good car?

Based on 773 owner complaints filed with NHTSA, the 2011 Town and Country rates use caution: 2.0× as many complaints as a typical year of the Town and Country at the same age. It is one of the Town and Country years we suggest avoiding. Complaint counts don't account for sales volume or individual maintenance, so have any used car inspected before buying.

What is the most common problem with the 2011 Chrysler Town and Country?

The electrical system — 523 complaints, 68% of all complaints for this model year, most often about ignition. Next are the engine & cooling (112) and fuel & propulsion system (110).

How many recalls does the 2011 Chrysler Town and Country have?

There are 3 recalls for the 2011 Chrysler Town and Country, the most recent from December 17, 2025 (latch/anchor). Recall repairs are free at any authorized dealer — check whether yours has been done with the VIN recall check.

What are the best and worst years of the Chrysler Town and Country?

The best years by complaints, compared at the same age, are 2004, 2007 and 2003. Years to avoid or approach with caution: 2008, 2010, 2011, 2005 and 2009. See the full Chrysler Town and Country years comparison.

At what mileage do 2011 Chrysler Town and Country problems happen?

The median mileage reported in complaints is about 68,000 miles; 35% of problems with a recorded mileage started before 50,000 miles.

Source: U.S. National Highway Traffic Safety Administration (NHTSA) — owner complaints through October 20, 2026, recalls and defect investigations; fuel economy from the EPA. Complaints are unverified reports and are not proof of a defect. How we rate model years.