The problem
Chrysler (FCA US, LLC) is recalling certain 2022-2024 Jeep Grand Cherokee and 2021-2024 Jeep Grand Cherokee L vehicles. An improperly secured connector for the front seat side air bags (SAB) may prevent the air bags from deploying. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 214, "Side Impact Protection."
The risk
An air bag that does not deploy during a crash increases the risk of injury.
The fix
Dealers secured the connector, free of charge. All affected vehicles have been remedied. Owner notification letters were mailed December 17, 2024. Owners may contact FCA customer service at 1-800-853-1403. FCA's number for this recall is B3B.
Recall details
| NHTSA campaign | 24V-897 (24V897000) |
|---|---|
| Manufacturer number | B3B |
| Manufacturer | Chrysler (FCA US, LLC) |
| Component | Air bags › Side/window |
| Report date | November 27, 2024 |
| Owners notified | December 17, 2024 |
| Vehicles affected | 14 |
| Initiated by | Manufacturer |
Vehicles covered
Owner complaints about the air bags
- 2022 Jeep Grand Cherokee airbag problems 9
- 2023 Jeep Grand Cherokee airbag problems 11
- 2024 Jeep Grand Cherokee airbag problems 1
- 2021 Jeep Grand Cherokee L airbag problems 3
- 2022 Jeep Grand Cherokee L airbag problems 4
- 2023 Jeep Grand Cherokee L airbag problems 3
- 2024 Jeep Grand Cherokee L airbag problems 4
Frequently asked questions
Is the recall 24V-897 repair free?
Yes. Jeep dealers will fix the problem at no cost: Dealers secured the connector, free of charge. All affected vehicles have been remedied. Owner notification letters were mailed December 17, 2024. Owners may contact FCA customer service at 1-800-853-1403. FCA's number for this recall is B3B.
How do I know if my car is included?
Not every vehicle of the listed model years is affected — the recall covers 14 vehicles built in a certain window. Check your 17-character VIN with our VIN recall check or at nhtsa.gov/recalls.
Source: U.S. National Highway Traffic Safety Administration (NHTSA) — owner complaints through October 20, 2026, recalls and defect investigations; fuel economy from the EPA. Complaints are unverified reports and are not proof of a defect. How we rate model years.