The problem
Chrysler (FCA US, LLC) (Stellantis) is recalling certain 2023-2024 Ram 1500, Jeep Wrangler, Jeep Wagoneer, Jeep Grand Wagoneer, Chrysler Pacifica, Ram 3500, Ram 3500 cab chassis, Ram 2500, Ram 4500 cab chassis, Ram 5500 cab chassis, 2023 Jeep Gladiator, Jeep Grand Cherokee, Jeep Grand Cherokee L, Ram 3500 Cab Chassis with a GVWR less than 10,000 lbs., and Chrysler Voyager vehicles. The steering column control module may not be welded properly, which can prevent the driver's air bag from deploying in a crash. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 208, "Occupant Crash Protection."
The risk
An air bag that does not deploy in a crash can increase the risk of injury.
The fix
Dealers will inspect and replace the steering column control module, as necessary free of charge. Some owner notification letters were mailed April 11, 2024 through June 20, 2024. Owners may contact FCA US, LLC customer service at 1-800-853-1403. FCA US, LLC's numbers for this recall are 14B, 33B, 34B, 35B, 36B.
Recall details
| NHTSA campaign | 24V-199 (24V199000) |
|---|---|
| Manufacturer number | 14B,33B,34B,35B,36B |
| Manufacturer | Chrysler (FCA US, LLC) |
| Component | Air bags › Frontal › Driver clockspring/spiral cassette |
| Report date | March 14, 2024 |
| Owners notified | April 11, 2024 |
| Vehicles affected | 38,164 |
| Initiated by | Manufacturer |
Vehicles covered
- 2023 Chrysler Pacifica
- 2024 Chrysler Pacifica
- 2023 Chrysler Voyager
- 2023 Jeep Gladiator
- 2023 Jeep Grand Cherokee
- 2023 Jeep Grand Wagoneer
- 2024 Jeep Grand Wagoneer
- 2023 Jeep Wagoneer
- 2024 Jeep Wagoneer
- 2023 Jeep Wrangler
- 2024 Jeep Wrangler
- 2023 Ram 1500
- 2024 Ram 1500
- 2023 Ram 2500
- 2024 Ram 2500
- 2023 Ram 3500
- 2024 Ram 3500
- 2023 Ram 4500
- 2024 Ram 4500
- 2023 Ram 5500
- 2024 Ram 5500
Owner complaints about the air bags
- 2023 Chrysler Pacifica airbag problems 35
- 2024 Chrysler Pacifica airbag problems 11
- 2023 Chrysler Voyager airbag problems 3
- 2023 Jeep Gladiator airbag problems 2
- 2023 Jeep Grand Cherokee airbag problems 11
- 2024 Jeep Grand Wagoneer airbag problems 1
- 2023 Jeep Wagoneer airbag problems 2
- 2023 Jeep Wrangler airbag problems 3
- 2024 Jeep Wrangler airbag problems 4
- 2023 Ram 1500 airbag problems 6
- 2024 Ram 1500 airbag problems 4
- 2023 Ram 2500 airbag problems 5
Frequently asked questions
Is the recall 24V-199 repair free?
Yes. Chrysler dealers will fix the problem at no cost: Dealers will inspect and replace the steering column control module, as necessary free of charge. Some owner notification letters were mailed April 11, 2024 through June 20, 2024. Owners may contact FCA US, LLC customer service at 1-800-853-1403.
How do I know if my car is included?
Not every vehicle of the listed model years is affected — the recall covers 38,164 vehicles built in a certain window. Check your 17-character VIN with our VIN recall check or at nhtsa.gov/recalls.
Source: U.S. National Highway Traffic Safety Administration (NHTSA) — owner complaints through October 20, 2026, recalls and defect investigations; fuel economy from the EPA. Complaints are unverified reports and are not proof of a defect. How we rate model years.