Which parts fail
Components named in complaints (power windows, windshield, wipers, mirrors, sunroof).
Mileage when the problem started
Owner reports
Selected complaints filed with NHTSA by 2017 Ford Edge owners, lightly cleaned up (personal details are redacted by NHTSA).
I bought this car used from Honda Dealership. It had 84,000 mileage on it and since then. The headlights are so dim and I can't see you have to drive with high beam on every time I go at night I've changed almost we like 56 different types light bulb, but still nothing still worst. If I used one for the manufacturer one it's nothing it's literally dark outside. I can't see nothing and another problem is as the ball joint since I bought it I took it from my first oil change when they did the inspection on the car they told me one of my passenger side ball joint was loose but that time I didn't have money to repair it because it was almost $5000 they said and I was like I don't have the money. I'm a college student so and recently my car wheel is to the left side more. …
The contact owns a 2017 Ford Edge. The contact stated while driving 30 MPH, the front windshield wipers were activated; however, the passenger's side windshield wiper was not functioning correctly. The contact stated that the passenger's side windshield wiper was not contacting the windshield. The contact replaced the windshield wipers however, the failure reoccurred. The dealer was contacted but provided no assistance. The contact was referred to the manufacturer. The manufacturer was contacted but no assistance was provided. The contact was referred to the NHTSA Hotline. The failure mileage was approximately 17,000.
The contact owns a 2017 Ford Edge. The contact stated that when his wife started the vehicle, she placed the vehicle into the drive(D), and the rear window glass shattered without warning. The failure formed a spider-like crack on the window which obstructed her vision. The contact stated that his wife exited the vehicle and closed the door and a circular hole fell from the cracked window. The dealer and the manufacturer were notified of the failure but offered no assistance. The vehicle was not repaired. The failure mileage was approximately 103,000.
The contact owns a 2017 Ford Edge. The contact stated that when his wife started the vehicle inside the garage, the rear windshield shattered. The contact called the local dealer and made them aware of the failure. The vehicle was not diagnosed or repaired. The manufacturer had been informed of the failure. The failure mileage was approximately 56,000.
Moon roof glass cracked on its own, looks like a spider web. Afraid that glass cracks will continue to grow and begin leaking or worse chip off shards that could possibly cut skin. Has not been inspected by dealer, police, manufacturer or insurance. No warning lights or any other symptoms or indications - simply opened the roof cover one day & discovered the cracked glass. The moon roof electrical slide functions properly, it's just the glass that is the issue.
On multiple occasions, the climate control system cuts out causing no defrost, the wipers stop working, and while driving the rear brake line failed which almost caused an accident. Ford stated it was outside of the warranty however the vehicle is driven only on streets and seems like a strange failure.
The panoramic roof has a stress crack. We went on vacation in our other vehicle. The Ford Edge was in my garage that June when we went. We came home, I washed the Ford Edge two days later and noticed the stress crack in the panoramic roof.
The sun visor on the passenger side fell out of the headliner on the mounting side the first time we put it down--it hung down about two inches. Today under rapid acceleration the other side came out of it;s clip fastener and the whole unit fell down about ten inches in front of my wife face. It also appears that the drivers side visor had already been repaired as there are dirty smudges on the underside of the visor. There was also an Edge--2017--on the showroom floor that had the drivers side visor hanging down a couple of inches due to a faulty fastener.. We saw a total of three Edge's including the one we purchased and three of the six visors had the same issue. Ifs a drivers side visor came down the way our passenger side visor did today there is a very good chance of it creating an accident. I am finally having mine repaired tomorrow after waiting two weeks. …
Tl* the contact owns a 2017 Ford Edge. The contact stated that while driving approximately 30 MPH, the contact heard a popping sound coming from above their head. The contact looked at the sunroof and saw no damage. The contact stated that later in the day after parking the vehicle, the contact became aware of a crack to the sunroof glass with two additional smaller cracks. The contact was unaware of any impacts to the sunroof. The contact took the vehicle to bickford Ford (3100 bickford ave, snohomish, wa 98290, [phone]), where the contact was informed of possible cracks from rocks or road debris. The contact was referred to the insurance provider for assistance. The vehicle was not repaired. The manufacturer was not made aware of the failure. The approximate failure mileage was 45,600.
Frst noticed in November the car would not generate heat while at idle. This prevented defrosting of windshield. Noticed heat would return at higher revs, but this also decreased. Noticed fluid level was low added antifreeze and heat returned somewhat but not at idle. Car has 36,200 miles, just off warranty. This is an obvious safety hazard since drivingin winter requires a functioning defroster. Local mechanic noted that check engine light for misfire of cylinder #1 indicated a head gasket leak which was where my coolant was disappearing. There are no signs of outward leaks, or a oder of coolant in the cabin from the heat core. It is now January, and I cannot drive the car due to lack of heat and risk of damage to the engine. Emailed my dealer, but as of yet no response.
Window & Wiper complaints in other Edge years
Frequently asked questions
How common are window & wiper problems on the 2017 Ford Edge?
NHTSA has 20 complaints about the windows, wipers & sunroof of the 2017 Ford Edge, 1% of the model year's 1,374 complaints. The component named most often is sun/moon roof assembly (4 mentions).
Is there a recall for 2017 Ford Edge window & wiper problems?
No. NHTSA lists no windows, wipers & sunroof recall for the 2017 Ford Edge, though it has 8 recalls for other components. If the problem is widespread, a repair may still be covered by an extended warranty or a manufacturer service bulletin — ask a dealer.
At what mileage do 2017 Ford Edge window & wiper problems start?
Half of the complaints with a recorded mileage happened before about 31,000 miles, and 50% before 25,000 miles.
Is it dangerous?
Owners linked 1 crash, 0 fires and 0 injuries to windows, wipers & sunroof problems on this model year. If you notice symptoms, have the car checked before driving further.
Source: U.S. National Highway Traffic Safety Administration (NHTSA) — owner complaints through October 20, 2026, recalls and defect investigations; fuel economy from the EPA. Complaints are unverified reports and are not proof of a defect. How we rate model years.