2020 Ford Edge Problems & Complaints

Average25% fewer complaints than a typical year of the Edge at the same age

Owners have filed 325 complaints about the 2020 Ford Edge with the National Highway Traffic Safety Administration. That is about average for the Edge at the same age. The most reported problem area is the transmission & drivetrain (189 complaints, typically around 85,000 miles). 4 recalls cover this model year.

325complaints
4recalls
12crashes
1fires
15injuries
0deaths

Most common 2020 Ford Edge problems

  • 18958%
  • Engine & cooling~69,000 miles
    5417%
  • Other / not specified~3,000 miles
    5015%
  • Driver assistance~60,000 miles
    3410%
  • Electrical system~39,000 miles
    258%
  • Windows, wipers & sunroof~24,000 miles
    134%
  • Speed control & acceleration~90,000 miles
    124%
  • Seat belts~59,000 miles
    113%
  • Fuel & propulsion system~86,000 miles
    93%
  • Brakes~61,000 miles
    82%
  • Wheels & tires~7,000 miles
    62%
  • Suspension~17,000 miles
    62%
  • Body & structure~50,000 miles
    62%
  • Steering~1,000 miles
    52%
  • Air bags~30,000 miles
    52%
  • Lights
    10%
  • Seats~71,000 miles
    10%

Share of the 325 complaints; one complaint can involve more than one system. "~" is the median mileage when the problem started.

Ford Edge complaints by model year

’07’08’09’10’11’12’13’14’15’16’17’18’19’20’21’22’23’249891.1k2616731.8k1.1k2.4k3837319261.4k8467723251141332344
Owner complaints per model year, Ford Edge. Colour = our verdict for that year (red: avoid, orange: caution, green: better than average, blue: too new).

Best Edge years: 2023, 2009, 2021. Years to avoid: 2013, 2011, 2017, 2012, 2019. Compare all years →

2020 Ford Edge recalls (4)

Back over prevention › Software

NHTSA recall 25V-442 · Jun 27, 2025 · 200,237 vehicles

Ford Motor Company (Ford) is recalling certain 2018-2022 Transit Connect, 2019-2020 MKZ, MKX, Edge, Continental, F-150, Nautilus, Fusion, 2019-2023 Ranger, Mustang, 2020-2021 EcoSport, Expedition, Navigator, 2020-2022 Escape, F-250 SD, Corsair, 2020-2023 Aviator, Transit, 2020-2024 Explorer, 2021-2024 Bronco Sport, and…

Remedy: Dealers will update the rearview camera software, free of charge. Owner notification letters were mailed September 4, 2025. Owners may contact Ford customer service at 1-866-436-7332.

Power train › Driveline › Driveshaft

NHTSA recall 21V-011 · Jan 15, 2021 · 147 vehicles

Ford Motor Company (Ford) is recalling certain 2020-2021 Edge, 2020 Lincoln Nautilus and Ford Escape and 2021 Lincoln Corsair and Ford Bronco Sport vehicles. An inadequate amount of lubricant in the rear drive unit may cause seizure of the rear drive axle.

Remedy: Ford will notify owners, and dealers will check the rear drive unit lubricant level. Axles found to have lubricant at the minimum level will be filled to the full level.

Back over prevention › Sensing system › Camera

NHTSA recall 20V-575 · Sep 23, 2020 · 620,246 vehicles

Ford Motor Company (Ford) is recalling certain 2020 Ford F-150, F-250, F-350, F-450, F-550, Explorer, Mustang, Transit, Expedition, Escape, Ranger and Edge, and Lincoln Nautilus and Corsair vehicles. Due to a poor electrical connection, the rearview camera may intermittently display a blank or distorted image.

Remedy: Ford will notify owners, and dealers will replace the rearview camera, free of charge. The recall began November 17, 2020. Remedy became available on February 1, 2021.

Power train › Automatic transmission

NHTSA recall 20V-550 · Sep 10, 2020 · 97 vehicles

Ford Motor Company (Ford) is recalling certain 2019-2020 Edge, Transit Connect and Lincoln MKX and 2020 Escape and Lincoln Corsair vehicles. The start/stop accumulator endcap may have missing or loose bolts.

Remedy: Ford will notify owners, and dealers will replace the start/stop accumulator, free of charge. The recall began September 23, 2020. Owners may contact Ford customer service at 1-866-436-7332.

NHTSA defect investigations

Federal safety investigators have looked into a possible defect involving the 2020 Ford Edge:

Rearview Camera FMVSS 111 Noncompliance

NHTSA investigation RQ21002 · opened Aug 3, 2021 · open · led to recall 26V-104

On September 23, 2020, Ford Motor Company (Ford) filed a noncompliance recall report under 49 CFR Part 573 (NHTSA Recall No. 20V-575), recalling 620,246 Model Year (MY) 2020 Ford F-150, F-250, F-350, F-450, F-550, Explorer, Mustang, Transit, Expedition, Escape, Ranger and Edge, and Lincoln Nautilus and Corsair vehicles for a noncompliance with Federal Motor Vehicle Safety Standard (FMVSS) 111, Rear Visibility.

What 2020 Ford Edge owners say

Transmission & drivetrain all 189 →

The contact owns a 2020 Ford Edge. The contact was informed by his wife that the transmission was slipping while driving. The contact stated that while driving and accelerating to 35 MPH, the vehicle jerked and hesitated to respond. There was no warning light illuminated. The vehicle was taken to an unknown dealer to be diagnosed, but no cause for the failure was found. The contact stated that while driving 60-70 MPH, the check engine warning light was illuminated. The contact stated that while driving, upon exiting the Interstate and making a turn, the vehicle stalled. The contact turned on the hazard lights, and the vehicle was towed to a nearby dealer, where the contact was informed that the check engine and power train warning lights were illuminated. …

110,000 miles · Jun 2025

My daughter along with my son in law had parked the car under the carport, once parked they got out to get my grandchildren out, My son in law get the baby on the passengers side while my daughter the drivers. My son in law got his side and shut the door. My daughter takes a bit longer because my oldest grandboy has special needs and takes a little longer. Once she shut his door with the drivers door still open the car rolled back. The drivers door struck my daughters knocking her down to the concrete. She had to toss my grandson to get him clear of the car, His head also struck the concrete. The car then ran over my daughters upper right leg. the car proceeding down hill and across the street where it struck the house across the street. Police and EMS where called, at the time my daughter refused transport. …

Jan 2023 · crash · 2 injuries

Engine & cooling all 54 →

The contact's daughter owns a 2020 Ford Edge. The contact stated while driving 50-55 MPH, the vehicle started losing motive power. The coolant temperature warning light was illuminated. The contact was able to pull to the side of the road. The contact was able to restart the vehicle; however, the vehicle was unmovable. The contact then purchased coolant and added coolant to the reservoir. The contact was able to drive the vehicle; however, the failure recurred within 2 hours. The contact added coolant to the vehicle and was able to continue driving. The vehicle was taken to the Ford dealer, where the contact was informed that she would be charged a fee for a diagnostic test. The contact declined and the vehicle was taken to the dealer where it was purchased. The vehicle was not diagnosed or repaired. …

75,000 miles · Feb 2024

The contact owns a 2020 Ford Edge. The contact stated that while driving at an undisclosed speed, the vehicle hesitated while depressing the accelerator pedal. Additionally, while driving 35-45 MPH, the vehicle lost motive power. The contact stated that the vehicle choked and stalled. The driver was able to coast to the side of the roadway. The contact had since switched to premium fuel. The vehicle was taken to an independent mechanic who determined that the spark plugs needed to be replaced. The vehicle was repaired, but the failure recurred. The vehicle was taken to the local dealer, who determined that the vehicle was operating as designed. The vehicle was not diagnosed or repaired. The manufacturer was not contacted. The failure mileage was approximately 54,000.

54,000 miles · Jul 2024

Driver assistance all 34 →

The contact owns a 2020 Ford Edge. The contact stated while she was depressing the brake pedal to slow the vehicle down in order to park but the brake pedal traveled the floorboard. The vehicle failed to stop and crashed into a wall where it came to a stop. The contact mentioned that the Forward Collision Avoidance/Emergency Automatic Braking failed to detect that the wall was in front and prevent the collision. The contact sustained minor injuries that did not require medical attention. The vehicle was towed to the dealer where the vehicle was diagnosed, and they stated that no failure was determined. The manufacturer was contacted and advised she will receive a call and to contact the NHTSA Hotline. The failure mileage was 17,015.

Automatic emergency braking · 17,000 miles · Jul 2022 · crash · 1 injury

The contact owns a 2020 Ford Edge. The contact stated that the vehicle was included in NHTSA Campaign Number: 20V575000 (Visibility) and the vehicle was repaired before the contact took ownership of the vehicle. The contact stated that after taking ownership of the vehicle, the rearview camera failed to display an image in the rear of the vehicle. The camera displayed a black screen in cold and snowy weather. The contact stated that the carpet near the wheel wells would collect snow causing ice to form around the tires, causing damages to the tires. The vehicle was taken to the dealer where it was confirmed that NHTSA Campaign Number: 20V575000 (Visibility) was related to the present failure; however, the vehicle could not be repaired free of charge. The dealer had placed washers near the wheels to prevent snow from accumulating by holding down the carpet. …

Sensing system › Camera · 86,000 miles · Nov 2022

2020 Ford Edge engines & fuel economy

EngineTransmissionDriveMPG city / hwy / combined
2.0L 4-cyl turbo8-speed automaticFWD21 / 29 / 24
2.0L 4-cyl turbo8-speed automaticAWD21 / 28 / 23
2.7L 6-cyl turbo8-speed automaticAWD19 / 26 / 21

EPA ratings. Class: Small SUV.

Frequently asked questions

Is the 2020 Ford Edge a good car?

Based on 325 owner complaints filed with NHTSA, the 2020 Edge rates average: 25% fewer complaints than a typical year of the Edge at the same age. Complaint counts don't account for sales volume or individual maintenance, so have any used car inspected before buying.

What is the most common problem with the 2020 Ford Edge?

The transmission & drivetrain — 189 complaints, 58% of all complaints for this model year, most often about automatic transmission › torque converter. Next are the engine & cooling (54) and driver assistance (34).

How many recalls does the 2020 Ford Edge have?

There are 4 recalls for the 2020 Ford Edge, the most recent from June 27, 2025 (software). Recall repairs are free at any authorized dealer — check whether yours has been done with the VIN recall check.

What are the best and worst years of the Ford Edge?

The best years by complaints, compared at the same age, are 2023, 2009 and 2021. Years to avoid or approach with caution: 2013, 2011, 2017, 2012 and 2019. See the full Ford Edge years comparison.

At what mileage do 2020 Ford Edge problems happen?

The median mileage reported in complaints is about 68,000 miles; 34% of problems with a recorded mileage started before 50,000 miles.

Source: U.S. National Highway Traffic Safety Administration (NHTSA) — owner complaints through October 20, 2026, recalls and defect investigations; fuel economy from the EPA. Complaints are unverified reports and are not proof of a defect. How we rate model years.