Which parts fail
Components named in complaints (doors, hood, frame, rust, paint and trim).
Mileage when the problem started
Owner reports
Selected complaints filed with NHTSA by 2016 Ford Edge owners, lightly cleaned up (personal details are redacted by NHTSA).
The contact owns a 2016 Ford Edge. The contact stated she experienced failure with the trunk and key fob on several occasions. The contact stated that the trunk failed to open while using the key fob or when attempting to use the trunk button that inside the vehicle. The contact stated that the trunk was locked and was unable to be opened. The contact stated no warning light was illuminated. The vehicle was taken to an independent mechanic who was able to unlock the trunk. The contact stated that the failure reoccurred and that the automatic closing feature failed to operate as needed. The contact was able to manually close the trunk. The vehicle was taken to the local dealer and the contact was informed that the trunk shocks and the motor needed to be replaced. The contact was provided a cost for the repair but decided to take vehicle to an independent mechanic. …
The contact owns a 2016 Ford Edge. The contact had received notification of NHTSA Campaign Number: 24V031000 (Structure). However, the part to do the recall repair was not yet available. The contact stated that when the vehicle was purchased, the windshield was cracked. The contact bought the vehicle and, after a while, contacted Safelite to replace the windshield. The Safelite employee removed the interior and exterior brackets on the windshield and placed a black tarp on the top part of the windshield. Most recently, the contact stated that after a rainstorm, water leaked inside the vehicle from the A-pillar. The vehicle was not repaired after the most recent failure. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The failure mileage was approximately 162,000.
The contact owns a 2016 Ford Edge. The contact stated that while attempting to sort groceries in the trunk of the vehicle, the tailgate suddenly fell, struck her back, and pushed her forward while the tailgate kept closing. After several attempts, the contact's caregiver was able to stop the tailgate from lowering and crushing her. As a result, the contact sustained injuries on her left arm and in the back, near the ribs. Medical attention was not sought. The local dealer was notified of the failure; however, no assistance was provided. The vehicle was not repaired. The manufacturer was made aware of the failure and referred the contact to the NHTSA Hotline for assistance. The approximate failure mileage was 179,000.
The contact owns a 2016 Ford Edge. The contact stated that while driving at approximately 30 MPH, there was an abnormal sound coming from the rear of the vehicle. The contact stated that the sound was like a metal-on-metal grinding sound. The sound was very loud, and the vehicle was shaking abnormally. There was no warning light illuminated. The contact drove the vehicle to the residence and called a mobile mechanic to diagnose the vehicle. The mechanic advised the contact that the motor mount bolts on the passenger's side had sheared off, and the engine had slipped out of position. The vehicle was not repaired. The manufacturer was not informed of the failure. The failure mileage was approximately 161,000.
The contact owns a 2016 Ford Edge. The contact stated that the vehicle was shaking and vibrating abnormally while being started. Additionally, while driving at various speeds, the vehicle suddenly started to shake and vibrate and while accelerating from a stop. The vehicle was taken to the local dealer who diagnosed the vehicle and determined that that the failure was due to a cracked flex plate and that the flex plate needed to be replaced. The vehicle was not yet repaired. The manufacturer was notified of the failure, but no assistance was offered. The contact was informed of an Extended Coverage for the failure, but the vehicle had exceeded the mileage. The failure mileage was 155,000.
The contact owns a 2016 Ford Edge. The contact stated there was a loud clunking sound while opening the front driver's side door. The vehicle was taken to the local body shop to be diagnosed, and the contact was informed that the front driver's door interior spot weld had become unsecured, and the door needed to be re-attached and re-welded. The vehicle was not yet repaired. The manufacturer was notified of the failure, but no assistance was offered. The local dealer was not yet contacted. The failure mileage was 52,000.
- door hinge failure - hinge assembly intact but the weld area failed and tore the base from the door structure - door wont close or open properly - not as of yet no warning lamps just a non functional door. the failure is identical to the linked complaint [redacted]
Car caught fire while parked and unattended! On 5/26/2020 @ 3:12 am awoke to a loud pop. Looked out window and saw car on fire with fire in the rear passenger tire well area. By the time the fire department put the fire out passenger side of car was pretty burned up. Car had been parked in the street in front of my home for about 10 hours prior to the fire and there was no evidence of foul play.
Sept 5,2018 had a bad accident whole from end crushed hit my head on side window and bruised ribs from seat belt air bag never went off. The other car involved air bags deployed front and side, collisuion shop even said air bags should have gone off the car was in motion crossing street on a city street couldn't even drive car had to be towed
Just bought 2016 Ford Edge titanium w/42,000 miles. Vehicle just sitting in driveway. Found a wavy crack on sunroof glass. Also found there are many, many other similar complaints with not much a consumer can do about it. It is obvious from my research that Ford is well aware of this problem on there Edge model but will not fix. I am a veteran and I am disabled. Cannot afford to get this fixed. The dealership has left a very bad taste in our mouths with deceptive practices (I have proof). Do not know what to do. Feel helpless. Wish I never would have gone to gwinnett place Ford in georgia. Wish someone could do something. Just bought it 3 weeks ago. Do not even have the license plates yet. Went in to purchase on for 16000 to 18000, now I am at 25,000 and counting. My wife is so afraid of the glass just falling down if we ever opened it again.
Body complaints in other Edge years
Frequently asked questions
How common are body problems on the 2016 Ford Edge?
NHTSA has 32 complaints about the body & structure of the 2016 Ford Edge, 3% of the model year's 926 complaints. The component named most often is body (26 mentions).
Is there a recall for 2016 Ford Edge body problems?
No. NHTSA lists no body & structure recall for the 2016 Ford Edge, though it has 7 recalls for other components. If the problem is widespread, a repair may still be covered by an extended warranty or a manufacturer service bulletin — ask a dealer.
At what mileage do 2016 Ford Edge body problems start?
Half of the complaints with a recorded mileage happened before about 43,000 miles, and 42% before 25,000 miles.
Is it dangerous?
Owners linked 2 crashes, 1 fire and 4 injuries to body & structure problems on this model year. If you notice symptoms, have the car checked before driving further.
Source: U.S. National Highway Traffic Safety Administration (NHTSA) — owner complaints through October 20, 2026, recalls and defect investigations; fuel economy from the EPA. Complaints are unverified reports and are not proof of a defect. How we rate model years.