Seat Belt complaints by model year
| Year | Complaints | Share of year's complaints | Typical mileage |
|---|---|---|---|
| 2016 | 3 | 1% | 113,000 miles |
| 2015 | 7 | 2% | 38,000 miles |
| 2014 | 15 | 2% | 50,000 miles |
| 2013 | 5 | 1% | 75,000 miles |
| 2012 | 7 | 1% | 71,000 miles |
| 2011 | 8 | 1% | 13,000 miles |
| 2010 | 2 | 0% | 175,000 miles |
| 2008 | 9 | 0% | 32,000 miles |
| 2007 | 3 | 1% | 138,000 miles |
| 2006 | 7 | 2% | 41,000 miles |
| 2005 | 15 | 2% | 59,000 miles |
| 2004 | 4 | 2% | 42,000 miles |
| 2003 | 10 | 4% | 69,000 miles |
| 2002 | 13 | 3% | 21,000 miles |
| 2001 | 23 | 5% | 58,000 miles |
| 2000 | 10 | 3% | 85,000 miles |
| 1999 | 6 | 2% | — |
| 1998 | 7 | 2% | 147,000 miles |
| 1997 | 6 | 2% | 189,000 miles |
| 1996 | 17 | 2% | 118,000 miles |
| 1995 | 2 | 3% | 120,000 miles |
Which parts fail
Components named in complaints (buckles, retractors, anchors and pretensioners).
Mileage when the problem started
What owners report
The contact owns a 2016 Chrysler Town and Country. The contact stated that while attempting to strap the car seat into the 3rd row seat belt, the buckle failed to attach. The contact stated that an internal piece was missing. The dealer was notified of the failure and the contact was informed that there was no recall on the VIN and there was no warranty on the vehicle. The contact was advised to purchase the parts for the repair. The manufacturer was not notified of the failure. The failure mileage was approximately 113,000
Driver side front seatbelt will not latch 8 out of 10 attempts. Once it does latch it will unlatch on its own while driving the vehicle. Driver safety is at risk if the seatbelt does not perform properly during an accident. The vehicle is being scheduled for service at the Chrysler dealer within the week.
Last month when driving my van started to stall when driving came to a stop at a light and the engine jerked, light turned green started to drive and it wouldn't go over 30 then all of a sudden it speeded up and the started making a weird sound pulled, off into a parking lot wasn't able to get it all the way in a parking spot. Called to have it towed. The transmission blew and it only has 65,000 miles. That cost me alot to get a transmission. Now the seatbelt on drivers side will not lock into place. Which I don't know what to do with that because you have to wear a seatbelt. When I bought this van brand new I had a lot of electrical issues kept taking it to the dealer they could never find anything. …
When driving my van it will chug going up hills or faster then 25mph like the transmission is slipping. The seat belt light will appear and say it's not connected when driving have to keep pushing seat belt in to get it to stop saying driver seat belt unbuckled.
The contact owns a 2014 Chrysler Town and Country. The contact stated that while driving at 45 MPH, she crashed into the rear of a stopped Tesla, which crashed into another unknown vehicle. The floor air bag deployed and struck her knees. The driver's side air bag deployed. The passenger-side airbag deployed backward and struck the front windshield. No warning lights illuminated. The driver's side seat belt fractured. The passenger side seat belt was locked in its original position. The contact was able to continue to drive. A police report was filed. There were no reported fires. The contact sustained bruises to her chest and knees, but medical attention was not provided. The local dealer was not contacted, but the vehicle was not diagnosed or repaired. The manufacturer was not contacted. The failure mileage was approximately 84,135.
The contact owns a 2014 Chrysler Town and Country. The contact stated that the third-row passenger's and driver's side seat belts were not sitting across the passenger's chest correctly. The seat belts were mounted from the front of the seat rather than mounted from behind the seat. The dealer inspected the third-row seat belts and was unable adjust the seat belts. The manufacturer was made aware of the failure. The failure mileage was 118,861.
Tl* the contact owns a 2013 Chrysler Town and Country. While driving 40 MPH, the brake pedal was depressed and failed to stop the vehicle and a crash occurred. The air bags did not deploy and the seat belts did not restrain the contact and passenger. A police report was filed. The contact sustained injuries to the neck and spine. The passenger sustained injuries to the left shoulder, neck, and implants. Medical attention was required. The vehicle was not diagnosed or repaired. The manufacturer was not made aware of the failure. The approximate failure mileage was 36,000. ...updated 06/22/16 * bf the consumer also stated he was unsuccessful at getting the recall regarding the rear window switch rectified. He was informed the parts were not available. Updated 06/28/16.
Tl* the contact owned a 2013 Chrysler Town and Country. The contact stated that while driving at 45 MPH, the contact crashed into a deer on the front driver side of the vehicle. The brake pedal was depressed but hesitated to stop the vehicle. The seat belt pretensioner failed. The air bags did not deploy. A police report was filed. The driver sustained injuries to lower back, neck and legs that required medical attention. The vehicle was destroyed. The manufacturer was notified of the failure. The failure mileage was approximately 34,000. Updated 02/23/16 the consumer stated there was a second person injured. Updated 02/24/16.
Related recalls (4)
Seat belts › Front › Retractor
After performing the ncap test, it was discovered that on certain minivans equipped without the available "stow 'n go" seating option, the right front seat belt retractor assembly May have been improperly assembled.
Remedy: Dealers will inspect the retractor assemblies and any seat belt assembly that does not have the stake will be replaced. Owner notification began on February 23, 2004.
Seat belts › Rear/other
On certain minivans, some trim material can loosen and drop into the rear outboard seat belt assembly, causing the seat belt to become inoperative.
Remedy: Dealers will replace the trim with foam blockers and inspect and replace all 3rd row seat belt assemblies. Owner notification began June 3, 2002.
Seat belts › Front › Retractor
Vehicle description: certain van, wagon, pickup trucks, passenger and sport utility vehicles, fail to comply with requirements of FMVSS no. 209, "seat belt assemblies." the front seat belt retractor May not comply with the requirements of the standard.
Remedy: Dealers will replace the seat belt retractor. Owner notification began August 20, 2001. Owners who take their vehicles to an authorized dealer on an agreed upon service date and do not receive the free remedy within a…
Seat belts › Integrated child seat
The bolts which secure the integrated child seat modules to the seat frame can break.
Remedy: Dealers will replace the integrated child seat module bolts.
NHTSA investigations
Integrated child seat belt lockup
Odi continues to receive complaints alleging latching/retractor mechanism problems.Chrysler's assessment of the problem indicates that owners of the vehicles are not adhering to the cleaning requirements for the seat.the seat appears to malfunction if crumbs of food or beverage residue accumulates on the latching tongue in thewell located between the child's legs.odi has 19 complaints of retract lockup.seven of…
Safety blt latch operation
There is no summary currently available
Frequently asked questions
Which Chrysler Town and Country years have seat belt problems?
By NHTSA complaints, the 2001 (23), 1996 (17), 2005 (15), 2014 (15) and 2002 (13) model years. Seat Belt complaints make up 5% of all complaints for the 2001.
Is there a recall for Chrysler Town and Country seat belt problems?
Yes — 4 recalls, including 04V-047 (retractor, Feb 3, 2004); 02V-076 (rear/other, Mar 8, 2002); 01V-119 (retractor, Apr 11, 2001). Recall repairs are free at authorized dealers; check a specific car with the VIN recall check.
At what mileage do Chrysler Town and Country seat belt problems start?
Across all years, half of the complaints with a recorded mileage happened before about 58,000 miles; 53% happened before 50,000 miles.
What part fails most often?
Owners most often name the rear/other (20 mentions), followed by the front › buckle assembly (18).
Source: U.S. National Highway Traffic Safety Administration (NHTSA) — owner complaints through October 20, 2026, recalls and defect investigations; fuel economy from the EPA. Complaints are unverified reports and are not proof of a defect. How we rate model years.