Complaints by model year
| Year | Complaints | vs. typical* | Recalls | Top problem | Verdict |
|---|---|---|---|---|---|
| 2026 | 2 | 1.2× | 5 | Engine | Few |
| 2025 | 6 | −30% | 5 | Engine | Average |
| 2024 | 11 | −13% | 7 | Electrical | Average |
| 2023 | 95 | 2.3× | 6 | Steering | Avoid |
| 2022 | 67 | 1.8× | 9 | Steering | Caution |
| 2021 | 111 | 2.9× | 8 | Collision Avoidance | Avoid |
| 2020 | 42 | typical | 5 | Collision Avoidance | Average |
| 2019 | 60 | typical | 9 | Transmission | Average |
| 2018 | 38 | −29% | 10 | Engine | Average |
| 2017 | 57 | typical | 10 | Engine | Average |
| 2016 | 33 | −49% | 14 | Engine | Good |
| 2015 | 61 | typical | 12 | Engine | Average |
| 2014 | 71 | 1.2× | 12 | Electrical | Average |
* Complaints compared with the median Promaster year at the same age, so new and old years are judged fairly. How this works.
Most common Ram Promaster problems
Latest Ram Promaster recalls
Steering › Electric power assist system
Chrysler (FCA US, LLC) is recalling certain 2022-2026 Ram 1500 Promaster, Ram 2500 Promaster, Ram 3500 Promaster, and 2024-2026 Ram 3500 Electric (EV) vehicles. Water may enter the electric power steering wiring harness, which can disable power steering assist.
Remedy: Dealers will inspect and replace the wiring harness and electronic power steering gear, as necessary, free of charge. Interim notification letters, notifying owners of the safety risk, are expected to be mailed November…
Back over prevention › Sensing system › Camera
Chrysler (FCA US, LLC) is recalling certain 2026 Jeep Wrangler, Jeep Gladiator, Jeep Compass, Jeep Cherokee, Jeep Grand Cherokee, Jeep Grand Cherokee L, Jeep Grand Wagoneer, Jeep Grand Wagoneer L, Ram Promaster, Ram Promaster EV, Ram 1500, Ram 2500, Chrysler Pacifica Plug-In Hybrid, Chrysler Voyager, and 2026-2027 Chrysler…
Remedy: Radio software will be updated by a dealer or through an over-the-air (OTA) update, free of charge. Owner notification letters were mailed beginning September 2, 2026.
Seat belts › Critical fasteners
Braun Corporation (Braun) is recalling certain 2026 Ram ProMaster vehicles equipped with Q'Straint's One-Combo Belt, with part number TX11258-BA. The wheelchair seat belts may have incompatible connectors and fail to properly restrain occupants.
Remedy: Dealers will replace the seat belt, free of charge. Owners may contact Braun's customer service at 1-800-488-0359.
Seats › Mid/rear assembly
Braun Corporation (Braun) is recalling certain 2026 Ram ProMaster vehicles. The rear bench may have only two of four seat legs installed. As such, these vehicles fail to comply with Federal Motor Vehicle Safety Standard number 207, "Seating Systems."
Remedy: Dealers will install two additional seat legs, free of charge. Owners may contact Braun customer service at 1-800-488-0359.
Equipment adaptive/mobility › Wheelchair restraints/securement › Latch/anchor
Rollx Vans (Rollx) is recalling certain GMC Yukon, Sierra, Chevrolet Express 2500, Ford Transit, E-250, Toyota Sienna, Sienna Hybrid, Honda Odyssey, Chrysler Town and Country, Voyager, Pacifica, Dodge Grand Caravan, and Ram Promaster vehicles equipped with QRT-Deluxe and QRT-Max wheelchair restraints.
Remedy: Rollx will work with Q'Straint to inspect and replace the retractors as necessary, free of charge. Owner notification letters were mailed February 5, 2026. Owners may contact Rollx's customer service at 1-800-956-6668.
Frequently asked questions
What years of the Ram Promaster should you avoid?
2021, 2023 and 2022 — these years have the most complaints relative to other Promaster years at the same age, led by driver assistance problems in the 2021.
What is the best year for the Ram Promaster?
2016 has the fewest complaints compared with other Promaster years at the same age, followed by 2025 and 2018. Newer years can look better simply because fewer complaints have come in yet, so we compare like with like.
What are the most common Ram Promaster problems?
Across all years, owners report the most problems with the engine & cooling (162), electrical system (150) and transmission & drivetrain (108). Engine complaints peak in the 2023 model year.
How many recalls has the Ram Promaster had?
47 recalls across 2014–2026. The model year with the most is 2016. See all Ram Promaster recalls by year.
Source: U.S. National Highway Traffic Safety Administration (NHTSA) — owner complaints through October 20, 2026, recalls and defect investigations; fuel economy from the EPA. Complaints are unverified reports and are not proof of a defect. How we rate model years.