Chrysler Recall 25V-876: Equipment adaptive/mobility

The problem

Rollx Vans (Rollx) is recalling certain GMC Yukon, Sierra, Chevrolet Express 2500, Ford Transit, E-250, Toyota Sienna, Sienna Hybrid, Honda Odyssey, Chrysler Town and Country, Voyager, Pacifica, Dodge Grand Caravan, and Ram Promaster vehicles equipped with QRT-Deluxe and QRT-Max wheelchair restraints. Please refer to Rollx's recall report for specific model year information. The retractors may not lock, preventing the wheelchair from being properly secured.

The risk

An unsecured wheelchair can move during transit, increasing the risk of injury.

The fix

Rollx will work with Q'Straint to inspect and replace the retractors as necessary, free of charge. Owner notification letters were mailed February 5, 2026. Owners may contact Rollx's customer service at 1-800-956-6668.

Recall details

NHTSA campaign	25V-876 (25V876000)
Manufacturer	Honda (American Honda Motor Co.)
Component	Equipment adaptive/mobility › Wheelchair restraints/securement › Latch/anchor
Report date	December 17, 2025
Owners notified	February 5, 2026
Vehicles affected	86
Initiated by	NHTSA investigation

Vehicles covered

Plus 1 other model/year combinations not covered on this site.

Owner complaints about the equipment & accessories

Frequently asked questions

Is the recall 25V-876 repair free?

Yes. Chrysler dealers will fix the problem at no cost: Rollx will work with Q'Straint to inspect and replace the retractors as necessary, free of charge. Owner notification letters were mailed February 5, 2026. Owners may contact Rollx's customer service at 1-800-956-6668.

How do I know if my car is included?

Not every vehicle of the listed model years is affected — the recall covers 86 vehicles built in a certain window. Check your 17-character VIN with our VIN recall check or at nhtsa.gov/recalls.

Source: U.S. National Highway Traffic Safety Administration (NHTSA) — owner complaints through October 20, 2026, recalls and defect investigations; fuel economy from the EPA. Complaints are unverified reports and are not proof of a defect. How we rate model years.