2014 Ram Promaster Problems & Complaints

Average1.2× as many complaints as a typical year of the Promaster at the same age

Owners have filed 71 complaints about the 2014 Ram Promaster with the National Highway Traffic Safety Administration. That is about average for the Promaster at the same age. The most reported problem area is the electrical system (19 complaints, typically around 4,000 miles). 12 recalls cover this model year.

71complaints
12recalls
4crashes
1fires
1injuries
0deaths

Most common 2014 Ram Promaster problems

  • Electrical system~4,000 miles
    1927%
  • Brakes~4,000 miles
    1521%
  • Engine & cooling~4,000 miles
    1420%
  • Transmission & drivetrain~78,000 miles
    1420%
  • Suspension~5,000 miles
    1014%
  • Air bags~4,000 miles
    811%
  • Wheels & tires~2,000 miles
    68%
  • Lights~10,000 miles
    57%
  • Seats~4,000 miles
    57%
  • Fuel & propulsion system~15,000 miles
    57%
  • Speed control & acceleration~9,000 miles
    46%
  • Other / not specified~16,000 miles
    46%
  • Body & structure~0 miles
    23%
  • Steering~72,000 miles
    23%
  • Locks & latches~1,000 miles
    11%
  • Stability & traction control~1,000 miles
    11%

Share of the 71 complaints; one complaint can involve more than one system. "~" is the median mileage when the problem started.

Ram Promaster complaints by model year

20142015201620172018201920202021202220232024202520267161335738604211167951162
Owner complaints per model year, Ram Promaster. Colour = our verdict for that year (red: avoid, orange: caution, green: better than average, blue: too new).

Best Promaster years: 2016, 2025, 2018. Years to avoid: 2021, 2023, 2022. Compare all years →

2014 Ram Promaster recalls (12)

Power train › Automatic transmission › Lever and linkage › Column shift

NHTSA recall 20V-582 · Oct 15, 2020 · 20 vehicles

Prime-Time Specialty Vehicles (Prime-Time) is recalling certain 2014-2019 Paratransit vehicles equipped with 3.6L engines. The transmission shifter cable may separate and disconnect from the transmission, causing the vehicle to not perform shifts intended by the driver and the gear shift lever position not matching the actual…

Remedy: Prime-Time will notify owners instructing them to take their vehicles to Ram dealers for the necessary repairs, free of charge. Owners may contact Prime-Time customer service at 1-574-293-9191.

Power train › Automatic transmission › Lever and linkage › Column shift

NHTSA recall 20V-036 · Jan 23, 2020 · 222,207 vehicles

Chrysler (FCA US LLC) is recalling certain 2014-2019 Ram ProMaster vehicles equipped 3.6L engines. The transmission shifter cable may separate and disconnect from the transmission, causing the vehicle to not perform shifts intended by the driver and the gear shift lever position not matching the actual transmission gear.

Remedy: Chrysler will notify owners, and dealers will replace the transmission shift cable, free of charge. The recall began May 26, 2020. Owners may contact Ram Trucks at 1-866-726-4636.

Seats

NHTSA recall 19V-333 · Apr 29, 2019 · 544 vehicles

New England Wheels (New England) is recalling certain 2014-2018 Ford Transit and 2014-2019 Ram Promaster 2500 and 3500 vehicles modified to be equipped with Freedman Go-ES Foldaway seats.

Remedy: New England has notified owners, directing them to contact Freedman for repairs to the foldaway seats, free of charge. The recall began May 27, 2019.

Seats

NHTSA recall 19V-313 · Apr 18, 2019 · 2,080 vehicles

Mobility Transportation Services (MobilityTrans) is recalling certain 2014-2018 Ford Transit and Ram Promaster vehicles and 2014-2015 Ford Econoline vehicles modified to be equipped with Freedman GO-ES Foldaway Seats, part numbers 43705, 45467, 48923, and 75719.

Remedy: MobilityTrans will notify owners and Freedman Seating dealers will inspect and repair the foldaway seat, free of charge. The recall began May 19, 2019.

Equipment

NHTSA recall 17V-824 · Dec 21, 2017 · 61,791 vehicles

Chrysler (FCA US LLC) is recalling various Dodge, Chrysler, and RAM vehicles equipped with Kidde Plastic-Handle or Push Button 'Pindicator' Fire Extinguishers. A list of the affected trailer models is available at: https://static.nhtsa.gov/odi/rcl/2017/RMISC-17V824-0103.pdf.

Remedy: Chrysler will notify owners instructing them to contact Kidde for a replacement fire extinguisher, free of charge. The recall began February 14, 2018.

Equipment › Other › Labels

NHTSA recall 17V-273 · Apr 25, 2017 · 113,896 vehicles

Chrysler (FCA US LLC) is recalling certain 2014-2017 Ram ProMaster vehicles. The sun visor, dashboard labels, and owner's manuals incorrectly state that the vehicles are equipped with frontal driver and passenger advanced air bags when they are not.

Remedy: Chrysler will notify owners, and dealers will correct the sun visor labels, the dashboard (hangtag) label, and the owner's manual and user guide information, free of charge. The recall began June 14, 2017.

Show 6 more recalls

Electrical system › Software

NHTSA recall 16V-253 · Apr 28, 2016 · 6,422 vehicles

Chrysler (FCA US LLC) is recalling certain model year 2014-2016 RAM ProMaster vehicles manufactured July 24, 2015, to February 15, 2016, and 2015-2016 ProMaster City vehicles manufactured August 15, 2014, to February 1, 2016.

Remedy: Chrysler will notify owners, and dealers will replace the Trailer Tow Light Control Module, free of charge. The recall began on June 20, 2016. Owners may contact Chrysler customer service at 1-800-853-1403.

Tires › Pressure monitoring and regulating systems

NHTSA recall 14V-633 · Oct 8, 2014 · 23,053 vehicles

Chrysler Group LLC (Chrysler) is recalling certain model year 2014 Ram ProMaster vehicles manufactured April 23, 2013, to August 22, 2014. In the affected vehicles, the Tire Pressure Monitoring System (TPMS) may fail to learn the locations of the individual sensors while the vehicle is being driven.

Remedy: Chrysler will notify owners, and dealers will update the TPMS module with new software, free of charge. The recall began on December 8, 2014. Owners may contact Chrysler customer service at 1-800-853-1403.

Seats › Front assembly › Head restraint

NHTSA recall 14V-533 · Sep 4, 2014 · 18,953 vehicles

Chrysler Group LLC (Chrysler) is recalling all model year 2014 Ram ProMaster vans manufactured July 1, 2013, to August 26, 2014. The affected vehicles may have been manufactured with head restraints that exceed the maximum backset measurement limit of 55mm.

Remedy: Chrysler will notify owners, and dealers will replace the head restraints, free of charge. The recall began on December 1, 2014. Owners may contact Chrysler customer service at 1-800-853-1403.

Exterior lighting

NHTSA recall 14V-294 · Jun 4, 2014 · 17,727 vehicles

Chrysler Group LLC (Chrysler) is recalling certain model year 2014 Ram ProMaster vehicles manufactured April 23, 2013 to May 22, 2014. The affected vehicles may experience circuit corrosion from water intrusion around the in-floor battery cover and door footwell trim.

Remedy: Chrysler will notify owners, and dealers will inspect all the connectors in the footwell areas, the ignition fuse and the occupant restraint control (ORC) module for corrosion, if corrosion is found, dealers will repair…

Vehicle speed control › Accelerator pedal

NHTSA recall 14V-032 · Feb 4, 2014 · 7,935 vehicles

Chrysler Group LLC (Chrysler) is recalling certain model year 2014 Ram ProMaster vehicles manufactured July 1, 2013, through December 10, 2013. In the affected vehicles, if the accelerator pedal is pushed downward at a certain angle, the pedal may get stuck in the wide open throttle position due to interference with the…

Remedy: Chrysler will notify owners and dealers will replace the accelerator pedal stopper with a larger one, free of charge. The recall is began on March 27, 2014. Owners may contact Chrysler at 1-800-853-1403.

Service brakes, hydraulic › Foundation components › Hoses, lines/piping, and fittings

NHTSA recall 14V-034 · Feb 4, 2014 · 5,664 vehicles

Chrysler Group LLC (Chrysler) is recalling certain model year 2014 Ram ProMaster vehicles manufactured July 1, 2013, through November 15, 2013. During manufacturing, a tool may have damaged one of the brake hoses which may result in a leakage of brake fluid from the brake hose.

Remedy: Chrysler will notify owners, and dealers will inspect and replace the brake hoses, as necessary, free of charge. The recall began on March 26, 2014. Owners may contact Chrysler at 1-800-853-1403.

What 2014 Ram Promaster owners say

Electrical system

The contact owns a 2014 Ram Promaster 1500. The contact stated that water was leaking from the roof into the cabin of the vehicle and engine compartment, causing several electrical failures. The contact stated that the vehicle would only drive in LIMP Mode. The vehicle was towed to an independent mechanic who diagnosed that the oil pressure sensor, transmission sensor, torque converter pressure sensor, and hydraulic pressure sensors were faulty. The vehicle was not yet repaired. The manufacturer and local dealer were not yet contacted regarding the failure. The failure mileage was 61,600.

62,000 miles · Mar 2024

Tl* the contact owns a 2014 Ram Promaster. While driving at an unknown speed, the brake pedal was depressed, but failed to stop the vehicle. The contact mentioned that all the warning indicators illuminated on the instrument panel. The vehicle crashed into the rear of another vehicle. The air bags did not deploy. A police report was filed. The contact was unaware of any injuries sustained. The vehicle was taken to an independent mechanic where the contact was informed that the vehicle was having electrical failures. The vehicle was not repaired. The vehicle was taken to greenway Dodge Chrysler Jeep Ram (9051 e colonial dr, orlando, fl 32817, [phone]) where the contact was informed that the vehicle was not included in a recall. The vehicle was not repaired. The manufacturer was made aware of the failure. The failure mileage was 86,000.

86,000 miles · Jun 2019 · crash

Brakes

Tl* the contact owns a 2014 Ram Promaster. While driving at an unknown speed, the brake pedal was depressed, but failed to stop the vehicle. The contact mentioned that all the warning indicators illuminated on the instrument panel. The vehicle crashed into the rear of another vehicle. The air bags did not deploy. A police report was filed. The contact was unaware of any injuries sustained. The vehicle was taken to an independent mechanic where the contact was informed that the vehicle was having electrical failures. The vehicle was not repaired. The vehicle was taken to greenway Dodge Chrysler Jeep Ram (9051 e colonial dr, orlando, fl 32817, [phone]) where the contact was informed that the vehicle was not included in a recall. The vehicle was not repaired. The manufacturer was made aware of the failure. The failure mileage was 86,000.

86,000 miles · Jun 2019 · crash

Tl* the contact owns a 2014 Ram Promaster. While the vehicle was parked with the parking brake engaged, it rolled away. As a result, the vehicle was involved in a rear end collision. There were no injuries and a police report was filed. The vehicle was taken to a collision shop where it was diagnosed that the parking brake malfunctioned and the brake assembly would need to be replaced. The dealer was not contacted. The manufacturer was notified of the failure and informed the contact that there were no recalls for the failure. The failure mileage was approximately 100,000.

100,000 miles · Apr 2018 · crash

Engine & cooling

The contact owns a 2014 Ram Promaster 1500. The contact stated that water was leaking from the roof into the cabin of the vehicle and engine compartment, causing several electrical failures. The contact stated that the vehicle would only drive in LIMP Mode. The vehicle was towed to an independent mechanic who diagnosed that the oil pressure sensor, transmission sensor, torque converter pressure sensor, and hydraulic pressure sensors were faulty. The vehicle was not yet repaired. The manufacturer and local dealer were not yet contacted regarding the failure. The failure mileage was 61,600.

62,000 miles · Mar 2024

The contact owns a 2014 Ram Promaster 3500. The contact stated while driving at slow speeds, the front-end locked up. The contact noticed that the gear shifter was in reverse. The engine was in the undercarriage. The vehicle was towed to the contact's residence. The local dealer was not contacted. The vehicle was not diagnosed or repaired. The manufacturer was notified, and an engineer inspected the vehicle however, declined to provide a service report. The approximate failure mileage was 125,000.

125,000 miles · Oct 2021

Frequently asked questions

Is the 2014 Ram Promaster a good car?

Based on 71 owner complaints filed with NHTSA, the 2014 Promaster rates average: 1.2× as many complaints as a typical year of the Promaster at the same age. Complaint counts don't account for sales volume or individual maintenance, so have any used car inspected before buying.

What is the most common problem with the 2014 Ram Promaster?

The electrical system — 19 complaints, 27% of all complaints for this model year. Next are the brakes (15) and engine & cooling (14).

How many recalls does the 2014 Ram Promaster have?

There are 12 recalls for the 2014 Ram Promaster, the most recent from October 15, 2020 (column shift). Recall repairs are free at any authorized dealer — check whether yours has been done with the VIN recall check.

What are the best and worst years of the Ram Promaster?

The best years by complaints, compared at the same age, are 2016, 2025 and 2018. Years to avoid or approach with caution: 2021, 2023 and 2022. See the full Ram Promaster years comparison.

At what mileage do 2014 Ram Promaster problems happen?

The median mileage reported in complaints is about 12,000 miles; 73% of problems with a recorded mileage started before 50,000 miles.

Source: U.S. National Highway Traffic Safety Administration (NHTSA) — owner complaints through October 20, 2026, recalls and defect investigations; fuel economy from the EPA. Complaints are unverified reports and are not proof of a defect. How we rate model years.