Mileage when the problem started
Owner reports
Selected complaints filed with NHTSA by 2022 Ram Promaster owners, lightly cleaned up (personal details are redacted by NHTSA).
The contact called for the owner of a 2022 Ram Promaster 3500. The vehicle was taken to be serviced due to a power steering failure. While operating the vehicle, the owner experienced a power steering failure, and the steering wheel was difficult to turn to the left or the right. The messages "Service Power Steering", "Service Hill Assist", "Service Collision Warning", "Blind Spot Alert Unavailable", and "Service ESC" were displayed. The contact diagnosed the vehicle and determined that water was inside the main steering connector, causing the power steering failure. The owner was informed that the steering rack needed to be replaced. The vehicle was not yet repaired. The manufacturer and local dealer were not contacted. The contact was informed of NHTSA Action Number: PE26002 (STEERING, ELECTRICAL SYSTEM). …
The contact owns a 2022 Ram Promaster 2500. The contact stated that while driving at 25 MPH in the rain, the power steering and check engine warning lights illuminated. The contact turned off and restarted the vehicle however, the warning lights remained illuminated. The vehicle was taken to the local dealer, and the dealer became aware that there was water inside the power steering connector and determined that the steering rack and wiring harness needed to be replaced. The vehicle was not repaired. The manufacturer was contacted, but no assistance was provided. The failure mileage was approximately 26,602.
The contact owns a 2022 Ram ProMaster 1500. The contact stated while reversing, the steering wheel failed to turn in the intended direction and jerked, the forward collision avoidance warning light illuminated, and the transmission failed to shift into reverse(R) or neutral(N). Several unknown warning lights later illuminated. The contact stated that the failure was a known issue. The contact stated that the vehicle was inoperable. The vehicle was not diagnosed or repaired by an independent mechanic or dealer. The manufacturer was not made aware of the failure. The failure mileage was approximately 11,500.
The contact owns a 2022 Ram Promaster 1500. The contact stated that while driving and turning the steering wheel, the steering wheel became stuck in the position turned. After restarting the vehicle, the failure was self-corrected. The contact stated that the failure occurred while driving and turning in either direction and while driving forward or while reversing. The failure mileage was 41,000.
Intermittent 'Service Power Steering' and LaneSense warnings first appeared in May 2026. Repair shop found Diagnostic trouble code C1593-49 - Steering torque sensor circuit/internal electronic failure. The repair shop found water intrusion and corrosion at steering electrical connector(s). Cleaning did not resolve the fault. Diagnosis: Internal steering torque sensor failure. Sensor is integral to the electric steering rack; complete rack replacement required. Photos are available for inspection. Safety of the driver and all others on the road was at risk, as the 2022 Promaster 3500 is a heavy vehicle that could become unmanageable without power steering. Problem was confirmed by EAS Tire and Auto in Lafayette, Colorado. The component was returned to Mopar when the new component was ordered. …
I bought a New Dodge Ram 3500 cargo van in 2022. The van currently has 48,000 miles and the steering started violently pulling, almost causing a wreck on a couple of occasions. I took into the dealership and they said the wiring harness for the steering rack is bad and not under warranty. This is a manufacturer defect, looking online there are hundreds of cases just like mine, with a couple of serious wrecks. The manufacture knows that water is getting in the steering harness wiring, causing it to short out and corrode. The dealership is telling me that not only is the part not under warranty, but they don't have it and have no idea when they will get this part. I had the exact same issues with another one of my vans last year. it took six months for the repair part to come in. …
Less than a half mile into my work day the van started flashing all warning lights ( Hill assist, power steering, service engine, abs ETC.) I was on a busy road and was attempting to pull off to safety But the van turned off. Was able to jump it after 2 attempts and get it to the dealer 1 mile away, without any other lights coming back on aside from CEL. Dealer informed me I have 2 Corroded wiring harnesses, bad rack & Pinion and alternator is at 7%.... From what I've heard, this is a problem that could have been prevented by the manufacturers.. I also had a Transmission replacement at 30k miles and full Engine replacement at 55k miles. Currently at 80k Miles... This is Unacceptable for a Commercial fleet vehicle.
The electronic power steering has failed on my 2022 Ram Promaster with 38,000 miles. While driving the steering wheel began jerking violently and couldn't be controlled. It seemed like there was a legitimate chance of the vehicle rolling over on the highway. The issue was reproduced and confirmed by a Ram Dealer in my area. The dealer stated "verified customer complaint intermittent lack of power steering assist at times. found I264A inline connection under vehicle full of water / mud with corrosion no connector repair kits available to fix any of this harness replacement with rack is required". There were no warnings lamps or any notification of an issue prior to or even while the issue occurred.
While driving, the power steering stopped and basically locked up the steering wheel almost causing an accident. At the same time, multiple warnings flashed on the dash. After restarting, the vehicle operated as should until the following day when it occurred again and we had to have it towed to the dealership. Water intrusion and corrosion damaged a wiring harness and rack and pinion. The cost to repair was $5200. The dealership we use is Diehl Automotive. 6181 Steubenville Pike, McKees Rocks, PA 15136. They told me this is the 12th van they've had this happen to. They told me to report this incident since it is a safety hazard and the vehicle is only 4 years old.
The power steering for my 2022 Ram Promaster failed on 3/7/24. The safety issue this caused was that steering the van was nearly impossible. Fortunately, the failure occurred while I was in a parking lot. The van had to be towed to the local dealer. The defective parts were on backorder (part number 6TB16JXWAC Module-steering control) and arrived on 5/21/24. This was covered under warranty and the repair work was done by the local dealer. There weren't any warning lamps that would indicate an issue. I used the van to drive to the jobsite, worked for a few hours, and the issue occurred as I was leaving for the day.
Related recalls
Steering › Electric power assist system
Chrysler (FCA US, LLC) is recalling certain 2022-2026 Ram 1500 Promaster, Ram 2500 Promaster, Ram 3500 Promaster, and 2024-2026 Ram 3500 Electric (EV) vehicles. Water may enter the electric power steering wiring harness, which can disable power steering assist.
Remedy: Dealers will inspect and replace the wiring harness and electronic power steering gear, as necessary, free of charge. Interim notification letters, notifying owners of the safety risk, are expected to be mailed November…
Steering complaints in other Promaster years
Frequently asked questions
How common are steering problems on the 2022 Ram Promaster?
NHTSA has 21 complaints about the steering of the 2022 Ram Promaster, 31% of the model year's 67 complaints.
Is there a recall for 2022 Ram Promaster steering problems?
Yes — NHTSA recall 26V-621 (electric power assist system, Sep 29, 2026). Recall repairs are free at authorized dealers.
At what mileage do 2022 Ram Promaster steering problems start?
Half of the complaints with a recorded mileage happened before about 41,000 miles, and 25% before 25,000 miles.
Source: U.S. National Highway Traffic Safety Administration (NHTSA) — owner complaints through October 20, 2026, recalls and defect investigations; fuel economy from the EPA. Complaints are unverified reports and are not proof of a defect. How we rate model years.