Most common 2024 Ram Promaster problems
Share of the 11 complaints; one complaint can involve more than one system. "~" is the median mileage when the problem started.
Ram Promaster complaints by model year
Best Promaster years: 2016, 2025, 2018. Years to avoid: 2021, 2023, 2022. Compare all years →
2024 Ram Promaster recalls (7)
Steering › Electric power assist system
Chrysler (FCA US, LLC) is recalling certain 2022-2026 Ram 1500 Promaster, Ram 2500 Promaster, Ram 3500 Promaster, and 2024-2026 Ram 3500 Electric (EV) vehicles. Water may enter the electric power steering wiring harness, which can disable power steering assist.
Remedy: Dealers will inspect and replace the wiring harness and electronic power steering gear, as necessary, free of charge. Interim notification letters, notifying owners of the safety risk, are expected to be mailed November…
Equipment adaptive/mobility › Wheelchair restraints/securement › Latch/anchor
Rollx Vans (Rollx) is recalling certain GMC Yukon, Sierra, Chevrolet Express 2500, Ford Transit, E-250, Toyota Sienna, Sienna Hybrid, Honda Odyssey, Chrysler Town and Country, Voyager, Pacifica, Dodge Grand Caravan, and Ram Promaster vehicles equipped with QRT-Deluxe and QRT-Max wheelchair restraints.
Remedy: Rollx will work with Q'Straint to inspect and replace the retractors as necessary, free of charge. Owner notification letters were mailed February 5, 2026. Owners may contact Rollx's customer service at 1-800-956-6668.
Engine and engine cooling › Cooling system › Radiator assembly
Chrysler (FCA US, LLC) is recalling certain 2018-2026 Ram ProMaster vehicles. The electrical circuit for the radiator fan may overheat.
Remedy: Dealers will replace the cooling fan module and fuse. In addition dealers will provide an addendum for the manual and label for the power distribution center.
Electrical system › Propulsion system › Traction motor › Controller › Software
Chrysler (FCA US, LLC) is recalling certain 2024-2025 Ram ProMaster battery electric (BEV) vehicles. The electric drive module software may not effectively manage torque, which can result in a loss of drive power.
Remedy: Dealers will update the software for the motor control processor, battery processor control module, integrated dual charge module, and electric vehicle control unit.
Back over prevention › Sensing system › Camera
Chrysler (FCA US, LLC) is recalling certain 2022-2025 Ram ProMaster vehicles. A software error in the security gateway module may cause the rearview camera image not to display. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 111, "Rear Visibility."
Remedy: Dealers will update the security gateway module software, free of charge. Owner notification letters were mailed June 12, 2025. Owners may contact Chrysler customer service at 800-853-1403.
Electrical system › Propulsion system › Inverter
Chrysler (FCA US, LLC) is recalling certain 2024 Ram Promaster Battery Electric (BEV) vehicles. Incorrect software in the motor control processor module (MCPA) may cause a loss of drive power.
Remedy: Dealers will update the MCPA software, free of charge. Owner notification letters were mailed October 31, 2024. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is 99B.
Show 1 more recall
Structure › Body › Door
Chrysler (FCA US, LLC) is recalling certain 2021-2024 Ram Promaster vehicles. The vehicles are missing a side door beam, and the tire placard contains incorrect seating capacity information.
Remedy: Dealers will install a door beam and apply an overlay label, free of charge. Owner notification letters were mailed August 1, 2024. Owners may contact FCA US, LLC customer service at 1-800-853-1403.
What 2024 Ram Promaster owners say
Electrical system
On 3 separate occasions between August 20 2025 to October 1 2025 and on one occasion in January 2026, while driving at highway speed, the drivers console and information display on the dash of the vehicle completely stopped responding and went dark. At that moment there was no information displayed on the dash at all. After approximately 10 seconds the displays began returning to operation a few lights and functions at a time with the functions on the rear view mirror and remote support/emergency help features lights stayed on and did not turn off until the vehicle was restarted. After the first instance I took the vehicle to the dealer in Burlington Vermont however they were not able to look at the vehicle and as the problem was not repeatable and not currently displayed they had no support to offer. …
While driving down the interstate, the vehicle shut off completely without warning. I had to put it in park and quickly turn it back on. It drove for a few hundred miles and did it again. Then, at miles 9769 and 9980 it did it again. 4 times in less than 10,000 miles on the vehicle. No engine warnings, nothing. Just shuts off at all different speeds, without warning. Dashboard completely shuts off, and vehicle does not coast - just comes to an almost immediate stop.
Engine & cooling
While driving down the interstate, the vehicle shut off completely without warning. I had to put it in park and quickly turn it back on. It drove for a few hundred miles and did it again. Then, at miles 9769 and 9980 it did it again. 4 times in less than 10,000 miles on the vehicle. No engine warnings, nothing. Just shuts off at all different speeds, without warning. Dashboard completely shuts off, and vehicle does not coast - just comes to an almost immediate stop.
Vehicle is overheating without gauges showing a problem. Had a mechanic check it out and the cooling fans are not working. I have seen there is a recall for this problem, but my VIN is not listed. This is a known problem, but RAM needs to widen their scope of vehicles that are affected by this fire risk.
Driver assistance
Adaptive Cruise Control (ACC) randomly quits working, produces a yellow warning light and digital message saying it has failed and service required. This failure happens at completely random times and last for hours to days and then randomly starts working again. This began happening after purchase in 2024 and was first sent into the dealership for repair in May 2024. The problem persisted with additional dealership visits in: June 2024, Sept. 2024, Jan. 2025, May 2025, Sept. 2025, Oct. 2025, Jan. 2026. Now my warranty is expired and dealership is refusing to work on the vehicle. Stellantis eventually put out TSB 08-065-25 which was completed Oct. 2025 and it did not fix the problem. All repairs have been software and radar alignment related, no hardware for parts replaced. My vehicle is available for inspection. …
Adaptive Cruise Control (ACC) randomly quits working, produces a yellow warning light and digital message saying it has failed and service required. This failure happens at completely random times and last for hours to days and then randomly starts working again. This began happening after purchase in 2024 and was first sent into the dealership for repair in May 2024. The problem persisted with additional dealership visits in: June 2024, Sept. 2024, Jan. 2025, May 2025, Sept. 2025, Oct. 2025, Jan. 2026. Now my warranty is expired and dealership is refusing to work on the vehicle. Stellantis eventually put out TSB 08-065-25 which was completed Oct. 2025 and it did not fix the problem. All repairs have been software and radar alignment related, no hardware for parts replaced. My vehicle is available for inspection. …
Frequently asked questions
Is the 2024 Ram Promaster a good car?
Based on 11 owner complaints filed with NHTSA, the 2024 Promaster rates average: 13% fewer complaints than a typical year of the Promaster at the same age. Complaint counts don't account for sales volume or individual maintenance, so have any used car inspected before buying.
What is the most common problem with the 2024 Ram Promaster?
The electrical system — 3 complaints, 27% of all complaints for this model year. Next are the engine & cooling (3) and driver assistance (3).
How many recalls does the 2024 Ram Promaster have?
There are 7 recalls for the 2024 Ram Promaster, the most recent from September 29, 2026 (electric power assist system). Recall repairs are free at any authorized dealer — check whether yours has been done with the VIN recall check.
What are the best and worst years of the Ram Promaster?
The best years by complaints, compared at the same age, are 2016, 2025 and 2018. Years to avoid or approach with caution: 2021, 2023 and 2022. See the full Ram Promaster years comparison.
At what mileage do 2024 Ram Promaster problems happen?
The median mileage reported in complaints is about 40,000 miles; 100% of problems with a recorded mileage started before 50,000 miles.
Source: U.S. National Highway Traffic Safety Administration (NHTSA) — owner complaints through October 20, 2026, recalls and defect investigations; fuel economy from the EPA. Complaints are unverified reports and are not proof of a defect. How we rate model years.