Most common 2015 Ram Promaster problems
Share of the 61 complaints; one complaint can involve more than one system. "~" is the median mileage when the problem started.
Ram Promaster complaints by model year
Best Promaster years: 2016, 2025, 2018. Years to avoid: 2021, 2023, 2022. Compare all years →
2015 Ram Promaster recalls (12)
Power train › Automatic transmission › Lever and linkage › Column shift
Prime-Time Specialty Vehicles (Prime-Time) is recalling certain 2014-2019 Paratransit vehicles equipped with 3.6L engines. The transmission shifter cable may separate and disconnect from the transmission, causing the vehicle to not perform shifts intended by the driver and the gear shift lever position not matching the actual…
Remedy: Prime-Time will notify owners instructing them to take their vehicles to Ram dealers for the necessary repairs, free of charge. Owners may contact Prime-Time customer service at 1-574-293-9191.
Power train › Automatic transmission › Lever and linkage › Column shift
Chrysler (FCA US LLC) is recalling certain 2014-2019 Ram ProMaster vehicles equipped 3.6L engines. The transmission shifter cable may separate and disconnect from the transmission, causing the vehicle to not perform shifts intended by the driver and the gear shift lever position not matching the actual transmission gear.
Remedy: Chrysler will notify owners, and dealers will replace the transmission shift cable, free of charge. The recall began May 26, 2020. Owners may contact Ram Trucks at 1-866-726-4636.
Equipment › Appliance › Air conditioner
Chrysler (FCA US LLC) is recalling certain 2015-2018 Ram ProMaster vehicles equipped with 3.0L diesel or 3.6L gasoline engines and air conditioning (A/C). The engine cooling fan may seize which can cause the cooling fan motor to overheat.
Remedy: Chrysler will inform owners, and dealers will replace the engine cooling fan module, free of charge. Interim owner notifications informing owners of the safety risk were mailed December 10, 2019.
Seats
New England Wheels (New England) is recalling certain 2014-2018 Ford Transit and 2014-2019 Ram Promaster 2500 and 3500 vehicles modified to be equipped with Freedman Go-ES Foldaway seats.
Remedy: New England has notified owners, directing them to contact Freedman for repairs to the foldaway seats, free of charge. The recall began May 27, 2019.
Seats
Mobility Transportation Services (MobilityTrans) is recalling certain 2014-2018 Ford Transit and Ram Promaster vehicles and 2014-2015 Ford Econoline vehicles modified to be equipped with Freedman GO-ES Foldaway Seats, part numbers 43705, 45467, 48923, and 75719.
Remedy: MobilityTrans will notify owners and Freedman Seating dealers will inspect and repair the foldaway seat, free of charge. The recall began May 19, 2019.
Equipment
Chrysler (FCA US LLC) is recalling various Dodge, Chrysler, and RAM vehicles equipped with Kidde Plastic-Handle or Push Button 'Pindicator' Fire Extinguishers. A list of the affected trailer models is available at: https://static.nhtsa.gov/odi/rcl/2017/RMISC-17V824-0103.pdf.
Remedy: Chrysler will notify owners instructing them to contact Kidde for a replacement fire extinguisher, free of charge. The recall began February 14, 2018.
Show 6 more recalls
Equipment › Other › Labels
Chrysler (FCA US LLC) is recalling certain 2014-2017 Ram ProMaster vehicles. The sun visor, dashboard labels, and owner's manuals incorrectly state that the vehicles are equipped with frontal driver and passenger advanced air bags when they are not.
Remedy: Chrysler will notify owners, and dealers will correct the sun visor labels, the dashboard (hangtag) label, and the owner's manual and user guide information, free of charge. The recall began June 14, 2017.
Power train › Automatic transmission
Chrysler (FCA US LLC) is recalling certain model year 2014-2015 Jeep Cherokee and 2015 Chrysler 200, Jeep Renegade, RAM ProMaster, and 2016 Fiat 500X vehicles equipped with 9-speed automatic transmissions.
Remedy: Chrysler will notify owners, dealers will reprogram the Powertrain Control Module and the Transmission Control Module and if necessary replace the transaxle range sensor wire harness, free of charge.
Electrical system › Software
Chrysler (FCA US LLC) is recalling certain model year 2014-2016 RAM ProMaster vehicles manufactured July 24, 2015, to February 15, 2016, and 2015-2016 ProMaster City vehicles manufactured August 15, 2014, to February 1, 2016.
Remedy: Chrysler will notify owners, and dealers will replace the Trailer Tow Light Control Module, free of charge. The recall began on June 20, 2016. Owners may contact Chrysler customer service at 1-800-853-1403.
Electrical system
Chrysler (FCA US LLC) is recalling certain model year 2015-2016 Ram ProMaster City vans manufactured September 26, 2014, to March 5, 2016. A low-voltage electrical harness connector by the front driver seat may be susceptible to water intrusion and corrosion.
Remedy: Chrysler will notify owners, and dealers will relocate the harness connector to under the instrument panel, free of charge. The recall began on June 3, 2016.
Electrical system › Ignition › Switch
Chrysler (FCA US LLC) is recalling certain model year 2015 Ram ProMaster vans manufactured October 1, 2014, to June 17, 2015. The affected vehicles have an ignition switch that may have an intermittent loss of electrical contact.
Remedy: Chrysler will notify owners, and dealers will replace the ignition switch contact holder block, free of charge. The recall began March 4, 2016. Owners may contact Chrysler customer service at 1-800-853-1403.
Air bags › Side/window
Chrysler (FCA US LLC) is recalling certain model year 2015 Ram ProMaster City vehicles manufactured November 6, 2014, to March 17, 2015. The affected cargo and passenger vehicles have side air bag inflatable curtains that, due to an installation issue, may not deploy properly.
Remedy: Chrysler will notify owners, and dealers will modify the installation of side air bag inflatable curtains , free of charge. The recall began on May 6, 2015.
What 2015 Ram Promaster owners say
Engine & cooling
The contact's boyfriend owns a 2015 Ram Promaster 2500. The contact stated that while her boyfriend was driving at an undisclosed speed, the check engine warning light illuminated. The driver continued driving, and the vehicle entered LIMP Mode and failed to accelerate above 5 MPH. The vehicle was taken to a dealer where it was serviced under an unknown recall; however, soon after the vehicle was repaired, the failure returned. The vehicle was taken back to the dealer and serviced a second time under the same recall. Recently, the contact stated the failure returned, and the vehicle was taken back to the dealer. The vehicle remained with the dealer for several months before the contact was informed that the vehicle could not be serviced. The contact was advised to retrieve the vehicle. …
The contact owns a 2015 Ram Promaster 3500. The contact stated that while driving 70-75 MPH, the DEF warning light was illuminated. The contact added DEF fluid to the tank and continued driving; however, a message indicating that the vehicle was in countdown mode or LIMP mode was displayed. The vehicle was taken to the dealer to be diagnosed; however, the dealer had informed the contact that the cause of the failure could not be determined after performing several tests. The vehicle remained stuck in LIMP mode and had remained at the dealer unrepaired for two months. The manufacturer was notified of the failure, and the contact requested an engineer's assistance in diagnosing the vehicle. A case was filed, but no assistance was provided. The contact stated that the vehicle was essential to get to several doctors' appointments after he had undergone surgeries. …
Electrical system
The contact owns a 2015 Ram ProMaster 2500. The contact stated that while attempting to drive, the vehicle unexpectedly shut off three times within 30 minutes. The vehicle was restarted after each failure. The vehicle was towed to a local dealer, where it was scheduled for an upcoming diagnostic test. The contact referenced NHTSA Campaign Number: 15V799000 (Electrical System); as the possible cause for the failure; however, the VIN was not included in the recall. The failure mileage was 99,755.
The van was parked for approximately 5 hours and burst into flames with no one in it the key removed and the van locked. The fire department was called and took a couple hours to put the fire out. The van is a complete loss.
Transmission & drivetrain
The contact owns a 2015 Ram ProMaster 2500. The contact stated that the same day that the vehicle was purchased, the check engine warning light illuminated. The contact stated that after shifting to park(P) and the parking brake was engaged, the vehicle rolled backwards. The vehicle was taken to the dealer, who diagnosed the vehicle with an unknown sensor failure. The sensor and the brakes were repaired. The contact retrieved the vehicle, and the check engine warning light was illuminated. When the gear lever was shifted to park(P) and the parking brake was engaged, the vehicle rolled backwards. The dealer was contacted, and the dealer at first refused to take the vehicle. After several months, the dealer took the vehicle, and it was diagnosed and determined that the fuel injectors, brakes, fuel tank, and an unknown sensor needed to be replaced. …
The contact owns a 2015 Ram Promaster 2500. The contact stated that, while driving at an undisclosed speed, the check engine warning light illuminated, indicating a torque converter failure. The vehicle was taken to an independent mechanic, where the torque converter was replaced. The failure recurred and was repaired an additional two times. During the final repair, the mechanic determined that fluid was leaking from the radiator into the transmission. The vehicle was not repaired. The manufacturer was notified of the failure. The failure mileage was 108,000.
2015 Ram Promaster engines & fuel economy
| Engine | Transmission | Drive | MPG city / hwy / combined |
|---|---|---|---|
| 2.4L 4-cyl | 9-speed automatic | FWD | 21 / 28 / 24 |
EPA ratings. Class: —.
Frequently asked questions
Is the 2015 Ram Promaster a good car?
Based on 61 owner complaints filed with NHTSA, the 2015 Promaster rates average: about as many complaints as a typical year of the Promaster at the same age. Complaint counts don't account for sales volume or individual maintenance, so have any used car inspected before buying.
What is the most common problem with the 2015 Ram Promaster?
The engine & cooling — 19 complaints, 31% of all complaints for this model year, most often about exhaust system › emission control › urea injection system (def). Next are the electrical system (17) and transmission & drivetrain (12).
How many recalls does the 2015 Ram Promaster have?
There are 12 recalls for the 2015 Ram Promaster, the most recent from October 15, 2020 (column shift). Recall repairs are free at any authorized dealer — check whether yours has been done with the VIN recall check.
What are the best and worst years of the Ram Promaster?
The best years by complaints, compared at the same age, are 2016, 2025 and 2018. Years to avoid or approach with caution: 2021, 2023 and 2022. See the full Ram Promaster years comparison.
At what mileage do 2015 Ram Promaster problems happen?
The median mileage reported in complaints is about 39,000 miles; 61% of problems with a recorded mileage started before 50,000 miles.
Source: U.S. National Highway Traffic Safety Administration (NHTSA) — owner complaints through October 20, 2026, recalls and defect investigations; fuel economy from the EPA. Complaints are unverified reports and are not proof of a defect. How we rate model years.