Most common 2019 Ram Promaster problems
Share of the 60 complaints; one complaint can involve more than one system. "~" is the median mileage when the problem started.
Ram Promaster complaints by model year
Best Promaster years: 2016, 2025, 2018. Years to avoid: 2021, 2023, 2022. Compare all years →
2019 Ram Promaster recalls (9)
Equipment adaptive/mobility › Wheelchair restraints/securement › Latch/anchor
Rollx Vans (Rollx) is recalling certain GMC Yukon, Sierra, Chevrolet Express 2500, Ford Transit, E-250, Toyota Sienna, Sienna Hybrid, Honda Odyssey, Chrysler Town and Country, Voyager, Pacifica, Dodge Grand Caravan, and Ram Promaster vehicles equipped with QRT-Deluxe and QRT-Max wheelchair restraints.
Remedy: Rollx will work with Q'Straint to inspect and replace the retractors as necessary, free of charge. Owner notification letters were mailed February 5, 2026. Owners may contact Rollx's customer service at 1-800-956-6668.
Engine and engine cooling › Cooling system › Radiator assembly
Chrysler (FCA US, LLC) is recalling certain 2018-2026 Ram ProMaster vehicles. The electrical circuit for the radiator fan may overheat.
Remedy: Dealers will replace the cooling fan module and fuse. In addition dealers will provide an addendum for the manual and label for the power distribution center.
Back over prevention › Sensing system › Camera
Chrysler (FCA US, LLC) is recalling certain 2019-2021 Ram ProMaster and 2019-2020 Dodge Journey vehicles. Cracks in the microprocessor may cause the vehicle's rearview camera image not to display properly.
Remedy: Dealers will replace the rearview camera, free of charge. Interim notification letters, notifying owners of the safety risk, were mailed beginning September 30, 2025.
Power train › Automatic transmission › Internal › Park pawl
Chrysler (FCA US, LLC) is recalling certain 2019-2021 Ram ProMaster vehicles equipped with a 62TE transmission. The park pawl may not fully engage the park gear due to debris inside the transmission.
Remedy: Dealers will update the powertrain control module software, and inspect and replace, as necessary, the transmission or components within the transmission, free of charge.
Power train › Automatic transmission › Lever and linkage › Column shift
Prime-Time Specialty Vehicles (Prime-Time) is recalling certain 2014-2019 Paratransit vehicles equipped with 3.6L engines. The transmission shifter cable may separate and disconnect from the transmission, causing the vehicle to not perform shifts intended by the driver and the gear shift lever position not matching the actual…
Remedy: Prime-Time will notify owners instructing them to take their vehicles to Ram dealers for the necessary repairs, free of charge. Owners may contact Prime-Time customer service at 1-574-293-9191.
Seat belts › Front › Retractor
National Van Builders, Inc. (National Van Builders) is recalling certain vehicles based on 2019-2020 Ford Transit and 2019 Ram Promaster vans equipped with Freedman GO-ES foldaway seats.
Remedy: National Van Builders will notify owners, and dealers will replace the retractors, free of charge. The recall began May 19, 2020.
Show 3 more recalls
Seat belts › Front › Retractor
TransitWorks is recalling certain Driverge vehicles based on 2019-2020 Ford Transit vans equipped with Freedman Seating Company (FSC) PT Foldaway and GO-ES 3-point Foldaway seats. The seat belt retractor block out zone may have not been set correctly, potentially resulting in a seat belt that may not properly secure the…
Remedy: TransitWorks will notify owners, and dealers will replace the retractors, free of charge. The recall began May 13, 2020. Dealers can contact Freedman Seating Company for parts and reimbursement information at…
Power train › Automatic transmission › Lever and linkage › Column shift
Chrysler (FCA US LLC) is recalling certain 2014-2019 Ram ProMaster vehicles equipped 3.6L engines. The transmission shifter cable may separate and disconnect from the transmission, causing the vehicle to not perform shifts intended by the driver and the gear shift lever position not matching the actual transmission gear.
Remedy: Chrysler will notify owners, and dealers will replace the transmission shift cable, free of charge. The recall began May 26, 2020. Owners may contact Ram Trucks at 1-866-726-4636.
Seats
New England Wheels (New England) is recalling certain 2014-2018 Ford Transit and 2014-2019 Ram Promaster 2500 and 3500 vehicles modified to be equipped with Freedman Go-ES Foldaway seats.
Remedy: New England has notified owners, directing them to contact Freedman for repairs to the foldaway seats, free of charge. The recall began May 27, 2019.
What 2019 Ram Promaster owners say
Transmission & drivetrain all 24 →
The contact owns a 2019 Ram Promaster 2500. The contact stated that while driving at various speeds, the transmission was slipping and failed to shift to 3rd gear. The contact stated that the failure persisted while driving on one occasion, which required the driver to pull over and to restart the vehicle. Additionally, the contact stated that while at a complete stop in highway traffic, the vehicle stalled. The contact shifted to park(P) and was able to restart the vehicle. The contact stated that while driving 10-12 MPH downhill, the vehicle stalled, and the passenger's side of the vehicle crashed into a tree. The contact stated that the back window was fractured. The air bags did not deploy. There was no injury sustained. The police officers were contacted, and the police officers sent a tow truck was sent, but it did not arrive at the scene. No police report was filed. …
The contact owns a 2019 Ram Promaster 1500. The contact stated while driving from a complete stop, the RPM's increased, but the vehicle hesitated to respond. The contact stated that the failure had been recurring while driving. The vehicle was taken to the dealer, where the contact was informed that the failure could not be replicated. Additionally, the contact stated while driving 65-70 MPH, the transmission downshifted to 2nd gear and remained stuck in 2nd gear. The check engine warning light was illuminated. The contact was able to drive to the workplace, and the contact added transmission fluid to the vehicle. The contact resumed driving; however, the vehicle made an abnormal grinding sound. The contact stated upon returning to the workplace, the contact noticed that the transmission fluid had leaked into the engine compartment. …
Engine & cooling
The contact owns a 2019 Ram Promaster 2500. The contact stated that while driving at various speeds, the transmission was slipping and failed to shift to 3rd gear. The contact stated that the failure persisted while driving on one occasion, which required the driver to pull over and to restart the vehicle. Additionally, the contact stated that while at a complete stop in highway traffic, the vehicle stalled. The contact shifted to park(P) and was able to restart the vehicle. The contact stated that while driving 10-12 MPH downhill, the vehicle stalled, and the passenger's side of the vehicle crashed into a tree. The contact stated that the back window was fractured. The air bags did not deploy. There was no injury sustained. The police officers were contacted, and the police officers sent a tow truck was sent, but it did not arrive at the scene. No police report was filed. …
The contact owns a 2019 Ram Promaster 1500. The contact received notification of NHTSA Campaign Number: 25V720000 (Engine and Engine Cooling); however, the part to do the recall repair was not yet available. While driving at various speeds, there was an abnormal electrical burning odor coming from the vehicle. The burning odor was also coming from the vehicle when the vehicle was turned off, and the hood was raised. Additionally, the driver's side radiator fan was constantly running, and the passenger's side radiator fan made an abnormally loud sound while running at high speed. There was a loud ticking sound coming from the engine. An unknown warning light was illuminated. The contact used an OBD reader and became aware that the engine temperature was approximately 226-degrees. An independent mechanic determined that the failure was related to the recall. …
Brakes
The subject vehicle, according to the third party administrator for the vehicle's insurance co. had a transmission malfunction. The vehicle is owned by a subcontractor for the purpose of delivery for a seller. The vehicle, according to the TPA, was put in park and the emergency brake was applied, as shown by the interior video camera, and the vehicle went in reverse while the employee was in the back of the van, getting the order ready to deliver. The vehicle travelled in reverse approximately 90 feet down a 40 degree grade, making a left turn into my yard, and slammed into my side porch, making a very loud noise as if there was an explosion. I was sitting approximately 30 feet away in my back yard, and several children were playing in the yard across the road from the accident location. …
The ABS warning light turned on when the vehicle reached approximately 82,033 miles. After driving about 100 additional miles, at around 82,133 miles, the braking system overheated and nearly failed, producing a burning smell and loud noise. The vehicle became unsafe to operate and left me stranded at night near Lonoke. I had to wait for the brakes to cool and then drive slowly to a repair shop the next morning. A repair shop confirmed that the braking system and parking brake were damaged due to lack of proper maintenance prior to sale. The full repair estimate was $1,257.34, but the dealership paid only $1,090.00 and refused to authorize the parking brake repair, leaving the vehicle unsafe. The vehicle had been driven less than 1,500 miles and for less than 15 days when this failure occurred. …
2019 Ram Promaster engines & fuel economy
| Engine | Transmission | Drive | MPG city / hwy / combined |
|---|---|---|---|
| 2.4L 4-cyl | 9-speed automatic | FWD | 21 / 28 / 24 |
EPA ratings. Class: —.
Frequently asked questions
Is the 2019 Ram Promaster a good car?
Based on 60 owner complaints filed with NHTSA, the 2019 Promaster rates average: about as many complaints as a typical year of the Promaster at the same age. Complaint counts don't account for sales volume or individual maintenance, so have any used car inspected before buying.
What is the most common problem with the 2019 Ram Promaster?
The transmission & drivetrain — 24 complaints, 40% of all complaints for this model year, most often about automatic transmission. Next are the engine & cooling (17) and brakes (7).
How many recalls does the 2019 Ram Promaster have?
There are 9 recalls for the 2019 Ram Promaster, the most recent from December 17, 2025 (latch/anchor). Recall repairs are free at any authorized dealer — check whether yours has been done with the VIN recall check.
What are the best and worst years of the Ram Promaster?
The best years by complaints, compared at the same age, are 2016, 2025 and 2018. Years to avoid or approach with caution: 2021, 2023 and 2022. See the full Ram Promaster years comparison.
At what mileage do 2019 Ram Promaster problems happen?
The median mileage reported in complaints is about 48,000 miles; 56% of problems with a recorded mileage started before 50,000 miles.
Source: U.S. National Highway Traffic Safety Administration (NHTSA) — owner complaints through October 20, 2026, recalls and defect investigations; fuel economy from the EPA. Complaints are unverified reports and are not proof of a defect. How we rate model years.