Seat Belt complaints by model year
| Year | Complaints | Share of year's complaints | Typical mileage |
|---|---|---|---|
| 2022 | 2 | 2% | 36,000 miles |
| 2021 | 2 | 2% | 85,000 miles |
| 2020 | 11 | 3% | 59,000 miles |
| 2019 | 22 | 3% | 68,000 miles |
| 2018 | 14 | 2% | 45,000 miles |
| 2017 | 7 | 1% | 56,000 miles |
| 2016 | 9 | 1% | 70,000 miles |
| 2015 | 4 | 1% | 114,000 miles |
| 2014 | 2 | 1% | — |
| 2013 | 7 | 0% | 67,000 miles |
| 2012 | 4 | 0% | 15,000 miles |
| 2011 | 7 | 0% | 47,000 miles |
| 2010 | 3 | 0% | 60,000 miles |
| 2008 | 2 | 0% | 167,000 miles |
| 2007 | 3 | 0% | 33,000 miles |
Which parts fail
Components named in complaints (buckles, retractors, anchors and pretensioners).
Mileage when the problem started
What owners report
The contact owns a 2020 Ford Edge. The contact stated that while parked on two occasions, the driver's seatbelt failed to retract and was inoperable. The contact stated that after a few attempts to pull the seatbelt, the seatbelt retracted. The vehicle was taken to a dealer where the failure could not be replicated. The contact stated that the seatbelt was kept latched when exiting the vehicle. The manufacturer was not notified of the failure. The failure mileage was approximately 30,500.
The contact owns a 2020 Ford Edge. The contact stated that the front driver's side seat belt had failed to extend as needed. The contact stated that the seat belt required to be retracted and to be pulled continuously until it extended as needed. The dealer was not notified of the failure. The vehicle was not diagnosed or repaired. The manufacturer was notified of the failure and referred the contact to the NHTSA Hotline for assistance. The failure mileage was approximately 59,300.
The contact owns a 2019 Ford Edge. The contact stated that the media center screen went blank. The contact stated that the buttons were missing on the screen upon starting or while driving the vehicle. The contact stated the driver's side seat belt failed to retract as needed. The contact had to manually feed the seat belt. While driving in low gear, the vehicle was jerking. The vehicle was slow to shift into the intended gear. When the brake pedal was depressed at a stop, the brake released without application. The fuel mileage was lower than expected. There were no warning lights illuminated. The vehicle was taken to the local dealer, where an unknown sensor was replaced. The vehicle was not diagnosed or repaired. The manufacturer was contacted and opened a case. The manufacturer informed the contact that the repair was not covered under the warranty. …
The contact owns a 2019 Ford Edge. The contact stated that while driving at various speeds, the vehicle was jerking, and shuddering, with the service warning light illuminated. Additionally, the transmission occasionally failed to shift properly. The vehicle was taken to the local dealer who diagnosed the vehicle with PCM failure. The contact stated that there were metal shavings inside the transmission fluid and the transmission fluid was burnt. The contact was informed that the transmission needed to be replaced. The vehicle was not yet repaired. Additionally, the rear driver's and passenger's side seat belt latch and buckle failed to remain securely closed. The contact was informed that the belt buckles needed to be replaced by the dealer. The vehicle was not repaired. The manufacturer was not notified of the failure. The failure mileage was 200.
The contact owns a 2018 Ford Edge. The contact stated that the driver's side front seat belt failed to latch and lock securely as designed. The audible alert was sounded. The contact scheduled an appointment with the local dealer for the vehicle to be inspected. The vehicle was not diagnosed or repaired. The manufacturer was contacted and referred the contact to the NHTSA Hotline for assistance. The failure mileage was approximately 45,000.
The contact owns a 2018 Ford Edge. The contact stated that the plastic part that contained the seat belt, was cutting the sides of the seat belt while attempting to latch the seat belt. The failure caused the seat belt to not latch securely. The vehicle was taken to the dealer and the dealer replaced the defective part. The manufacturer was contacted and a complaint was filed. The failure mileage was approximately 80,000.
The contact owns a 2017 Ford Edge. The contact stated that while attempting to secure the front driver's side seat belt, the seat became detached from the floorboard of the vehicle. Due to the failure, the driver could not be secured by the seat belt as needed. The cause of the failure was not yet determined. The local dealer and manufacturer was not yet contacted or notified of the failure. The failure mileage was 74,000.
I have been fixing my brakes and rotors every 4 months. 3 times my brake line has busted. The first time there was a recall and it was fixed. The second time I almost died had to hop a curb to stop I had my baby in the car with me. Ford apologized and gave me a free extended platinum warranty and fixed the problem. This last time I was pulling out of the pharmacy and my peddle went straight to the floor and I couldn't stop I was luckily in a empty parking lot. I keep having problems with the brakes and loud squealing noises. I stopped going to the dealership because they said I drive alot and need new breaks every 4 months, when I shouldn't need breaks every couple thousand miles. I'm being tooken advantage of. I can't afford to keep getting brakes and rotors. I'm a single mom on disability. I just got new break pads and rotors and calipers a month ago. …
Related recalls (2)
Seat belts › Pretensioner
Ford Motor Company (Ford) is recalling certain 2021 Edge vehicles. The driver's seat belt retractor pretensioner assembly may not function correctly when activated during a crash. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 208, "Occupant Crash Protection."
Remedy: Dealers will replace the driver's seat belt retractor pretensioner assembly, free of charge. Owner notification letters were mailed on June 15, 2021. Owners may contact Ford customer service at 1-866-436-7332.
Seat belts › Pretensioner
Ford Motor Company (Ford) is recalling certain 2019 Edge vehicles. The driver-side seat belt pretensioner anchor may have been improperly crimped, possibly resulting in the seat belt webbing detaching from the anchor in the event of a crash.
Remedy: Ford has notified owners, and dealers will inspect and, if necessary, replace the driver's side pretensioner assembly, free of charge. The recall began November 12, 2019.
Frequently asked questions
Which Ford Edge years have seat belt problems?
By NHTSA complaints, the 2019 (22), 2018 (14), 2020 (11), 2016 (9) and 2011 (7) model years. Seat Belt complaints make up 3% of all complaints for the 2019.
Is there a recall for Ford Edge seat belt problems?
Yes — 2 recalls, including 21V-377 (pretensioner, May 24, 2021); 19V-766 (pretensioner, Oct 25, 2019). Recall repairs are free at authorized dealers; check a specific car with the VIN recall check.
At what mileage do Ford Edge seat belt problems start?
Across all years, half of the complaints with a recorded mileage happened before about 61,000 miles; 48% happened before 50,000 miles.
What part fails most often?
Owners most often name the rear/other (1 mentions), followed by the rear/other › retractor (1).
Source: U.S. National Highway Traffic Safety Administration (NHTSA) — owner complaints through October 20, 2026, recalls and defect investigations; fuel economy from the EPA. Complaints are unverified reports and are not proof of a defect. How we rate model years.