Which parts fail
Components named in complaints (automatic and manual transmissions, CVT, axles, driveshaft, 4WD/AWD).
Mileage when the problem started
Owner reports
Selected complaints filed with NHTSA by 2013 Chrysler Town and Country owners, lightly cleaned up (personal details are redacted by NHTSA).
The contact owns a 2013 Chrysler Town and Country. The contact stated while driving 60 MPH, the vehicle lost motive power and stalled without any warning. The contact stated that the instrument panel was not illuminated. The contact shifted into neutral and was able to restart the vehicle. The vehicle was taken to the dealer however, no cause for the failure was found. The contact stated that the failure persisted. The vehicle was taken to another dealer and the contact was informed that the WIN module and the control internal grade power module needed to be replaced. The vehicle was not repaired. The manufacturer was not contacted. The failure mileage was 175,000. The contact stated that the failure occurs every day and multiple times a day. The vehicle has not been repaired.
My back driver side sliding door stopped working and I had to remove my grandchild from the window because the car was loaded and packed for a trip. Then about 5 months after the door stopped my passenger and driverside windows would roll down and immediately back up and then down and not close. This caused extreme cold for passengers in the vehicle since we were driving in bad weather and could not stop to try to get them rolled up. Having only 1 back door that works makes it completely impossible to load and unload my family and it bothers me if there were an emergency and had to exit vehicle I wouldn't be able to get all my grandkids out in a timely manner. When I pull up to a construction zone and have to stop I have to open my door to hear to talk to them which caused them to tell me to stay in vehicle and they get scared for my safety with my door open. …
While driving at highway speed, 65mph, the 2013 Town and Country shut down. The dash instruments and all internal lighting shut off, the radio shut off and the blower fan for heat shut off. I lost the ability to steer and brake (power steering went out) but managed to maneuver the vehicle to the right lane. The car would not respond to any acceleration attempt. I tried turning the key while coasting down the highway, the vehicle did not restart. I then put the vehicle into neutral and tried turning the key and it did not restart. I then turned the key to the off position and then tried to restart and it successfully started. My dash instruments illuminated, the radio and heat blower came back on and I was able to regain control of the vehicle.
The van will randomly shut off while driving. it may happen out of the blue while on the highway, hitting a bump, or even driving at slow speeds. The instrument panel remains on, I can put the van in neutral while still moving and restart the van. Sometimes it happens multiple times a week, sometimes it happens only a few months. There are no check engine light on or anything else.
Tl* the contact owns a 2013 Chrysler Town and Country. The contact stated while attempting to park across the garage door with the accelerator pedal depressed, the vehicle suddenly violently accelerated. The contact turned the vehicle to the right but was unable to move the vehicle back to the left. The steering locked up and crashed into someone's garage, and the vehicle shut off. The air bags did not deploy. The shoulder seat tightened up. There was no injury. However, the contact was taken to the emergency room for observation. A police report was filed. The vehicle was damaged and was towed to the dupage Chrysler Dodge Jeep Ram dealer, located at: 433 e north ave., glendale heights, il 60139 where the technician repaired the front end of the vehicle. The manufacturer was not made aware of the failure. The vehicle was repaired. The failure mileage was approximately 30,000.
Vehicle was parked in driveway, was in "park" gear and had been running for approximately 20 minutes. Vehicle was turned off and keys were removed from ignition when vehicle suddenly started to roll backwards. Reportedly, vehicle was restarted and braking was attempted but vehicle would not stop. Vehicle rolled into tree/fence and damaged passenger door, that had been left open in the haste of the incident, and the rear bumper. Damage estimates at 4K.
Driving home last night in our 2013 Chrysler Town and Country a transmission issue came up out of nowhere, with no warning. The van lost all speed and was unable to keep up with traffic. It was a dangerous situation that thankfully avoiding any accidents. The van only has 58,000 miles. A certified technician has looked at it and said it will need a new transmission due to internal failure of the pump as there's no pump pressure. He mentioned that he's personally seen several of these problems with premature transmission failure due to design flaw; including ones low mileage ones like ours. I've spoken with several other mechanics and all have said it's an issue seen too frequently. …
While driving, we heard a loud noise like rattling coming from the engine area. I thought it was a bad A/C clutch so I turned off the A/C but the sound continued only not as loud. When I turned the A/C unit on...the sound became louder so I turned off the A/C to arrive at destination. I later took my vehicle to the dealership who said the flexplate had to be replaced. A week later I received a second call that the TIPM had to be replaced as well. Upon research, I have found numerous complaints online from other owners of this vehicle type spanning the years 2012-2014 with a high number of problems with the same two parts. I do believe these parts are dangerous and faulty or an investigation leading to the cause should be done. …
While driving at about 30mph on a city street the transmission suddenly downshifted to a low gear causing the engine RPM to go up to 4000. This caused the MPH to be limited to about 20. There were no 'engine trouble' or other warning lights. The gear shift still indicated 'drive', not a lower gear. Upon stopping, the gear shift was moved to all positions to no affect; when driven the car remained locked in a low gear. The lower gears, below drive (1, 2,3) were not indicated when the lever was moved to the position where they should have been indicated. The car was shut off and restarted. The problem seems to have corrected itself and has not yet reoccurred after several miles of driving, but only hours after it occurred. This sudden downshift, without warning, could be serious at high speed and crowded roads. …
Driving vehicle on suburban streets I noticed that the vehicle would hesitate at take off and then slam into gear. This happened at every stop. Then while driving the engine would rebound but the transmission wouldn't engage. Pulled over and turned off engine, restarted and drove but again slammed into gear. Managed to make it to a parking lot and pulled in. Had vehicle towed home. Later had vehicle towed to dealer"checked and found vehicle won't move and transmiss ion pump is whinning, fluid is burnt, checked DTC' s p0944 loss of prime, p0731 gear ratio error in 1 st, p0846 2-4 or 2c pressure switch rationality, r transmission has hard internal failure, recommend replacing transmission" . Vehicle has 41000 miles on it. 4700 dollars to replace faulty transmission.
Transmission complaints in other Town and Country years
Frequently asked questions
How common are transmission problems on the 2013 Chrysler Town and Country?
NHTSA has 41 complaints about the transmission & drivetrain of the 2013 Chrysler Town and Country, 6% of the model year's 681 complaints. The component named most often is automatic transmission (2 mentions).
Is there a recall for 2013 Chrysler Town and Country transmission problems?
No. NHTSA lists no transmission & drivetrain recall for the 2013 Chrysler Town and Country, though it has 4 recalls for other components. If the problem is widespread, a repair may still be covered by an extended warranty or a manufacturer service bulletin — ask a dealer.
At what mileage do 2013 Chrysler Town and Country transmission problems start?
Half of the complaints with a recorded mileage happened before about 55,000 miles, and 26% before 25,000 miles.
Is it dangerous?
Owners linked 3 crashes, 0 fires and 1 injury to transmission & drivetrain problems on this model year. If you notice symptoms, have the car checked before driving further.
Source: U.S. National Highway Traffic Safety Administration (NHTSA) — owner complaints through October 20, 2026, recalls and defect investigations; fuel economy from the EPA. Complaints are unverified reports and are not proof of a defect. How we rate model years.