AC & Heater complaints by model year
| Year | Complaints | Share of year's complaints | Typical mileage |
|---|---|---|---|
| 2013 | 1 | 0% | 51,000 miles |
| 2012 | 1 | 0% | 78,000 miles |
| 2011 | 1 | 0% | 35,000 miles |
| 2010 | 5 | 0% | 58,000 miles |
| 2008 | 11 | 1% | 65,000 miles |
| 2006 | 4 | 1% | 40,000 miles |
| 2005 | 10 | 1% | 46,000 miles |
| 2004 | 2 | 1% | 3,000 miles |
| 2003 | 7 | 3% | 85,000 miles |
| 2002 | 12 | 3% | 71,000 miles |
| 2001 | 11 | 2% | 80,000 miles |
| 2000 | 27 | 9% | 53,000 miles |
| 1999 | 45 | 12% | 69,000 miles |
| 1998 | 7 | 2% | — |
| 1997 | 5 | 1% | 42,000 miles |
| 1996 | 28 | 3% | 131,000 miles |
| 1995 | 2 | 3% | — |
Which parts fail
Components named in complaints (air conditioning, heater, defroster, HVAC controls).
Mileage when the problem started
What owners report
Tl* the contact owns a 2010 Chrysler Town and Country. The contact stated that the air conditioner and heater actuator failed without warning. The vehicle was taken to the dealer and repaired. The manufacturer was notified of the failure. The failure mileage was 73,755.
Tl* the contact owns a 2010 Chrysler Town and Country. The contact stated that the vehicle was sitting in the driveway when it caught fire. The fire investigator stated that the cause of the fire was a rear heating unit. The contact's insurance company had not inspected the vehicle to determine the degree of the failure. The failure and the current mileages were 19,024. Updated 01/03/12 the consumer stated Chrysler was in the process of the buying the vehicle back. 01/09/12
Tl* the contact owns a 2008 Chrysler Town and Country. While driving approximately 25 MPH, the air conditioner was activated and the vehicle stalled without warning. After restarting the vehicle, it resumed normal operation. The failure recurred numerous times when the air conditioner was activated. The VIN was included in NHTSA campaign number: 14V373000 (air bags, electrical system); however, the part needed to perform the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was not notified of the failure. The approximate failure mileage was 70,000. VIN tool confirms parts not available.
Tl contact owns a 2008 Chrysler Town & Country. While driving approximately 10 MPH on normal road conditions, the air conditioning control switch was activated. Hot air was felt coming through the vents. The air conditioning system was deactivated due to the malfunction. The contact pulled into a parking lot and inspected underneath the hood. The compressor failed to operate and there was no refrigerant in the air conditioning system. The failure occurred without warning. In addition, refrigerant oil was leaking and produced a strong odor. The vehicle was taken to the authorized dealer for inspection and they stated that the failure was due to a lack of refrigerant in the air conditioning system. The vehicle was not repaired and the leak was not detected by the technician. The contact is in the process of taking the vehicle back to the authorized dealer for repair. …
Tl contact owns a 2006 Chrysler Town & Country. The contact stated that the air conditioner, rear right door baby latch and the climate control have stopped working. The contact stated that the vehicle continued to burn oil and the climate control failed. The vehicle feels that the failure was related to an electrical issue, but the dealer has repeatedly stated that the vehicle does not have any problems. The dealer also stated that the oil was burning normally. The failure mileage was 40000 and the current mileage was 61000.
Tl contact owns a 2006 Chrysler Town and Country ls. While driving 25-30 MPH, the air conditioner failed due to a default in the rear evaporator. The dealer confirmed and estimated that the new unit arrival would not be in stock until August 4, 2008. The dealer also stated that the vehicle was not under recall nor would the deductible be waived to cover the repair costs. The failure mileage was 50,000 and current mileage was 50,450. Updated 09/10/08 updated 09/11/08
1-reported vibration in steering wheel between 20-50 MPH [2-possible exhaust leak, I was getting sleepy after 20-30 min drive time, I use recycle mode on A/C due to having asthma [ 3-reported noise from the muffler/exhaust area[4- A/C compressor makes a laboring noise [5-vibration and a growling noise in rear suspension, axle or transmission[6-transmission seems to slip or jerk into and out of gear between 15-45 MPH. Service department could not duplicate any of my concerns but by the same token my mileage out was the same as my mileage in so I'm not sure it was even driven. …
Vibration and in brake petal and/ or steering wheel. When turning sharply to left makes a grinding noise also has a bumping feeling like something is loose. Service department checked and had warped rotors and needed front disk brakes for the vibration, the grinding and the bumping noise was loose suspension sway links front brakes were replaced and rotors were resurfaced- I had to pay for the brake and rotor repair; the suspension loose sway bar links were replace listed was replaced front sway bar link and a link-sway eliminator. Driver seat feels like it has lost its cushion sometimes feels like there is a hard knot of something in the tail bone area of the anatomy. The A/C vents are unable to adjust for cooling the front and side windows. The floor vents do not line up with the openings in the floor console causing any air to be moved toward the front and under the dash. …
Related recalls (2)
Equipment › Appliance › Air conditioner
Chrysler is recalling certain model year 2008 Chrysler grand voyager, town and country and Dodge grand caravan vehicles manufactured from June 24, 2007, through July 30, 2008. These vehicles May experience a heating and air conditioner (HVAC) condensate leak from the HVAC drain grommet onto the occupant restraint control (orc)…
Remedy: Dealers will replace the affected air bag module free of charge. The safety recall began on October 14, 2011. Owners May contact Chrysler at 1-800-853-1403.
Equipment › Appliance › Air conditioner
Chrysler is recalling certain model year 2008 Chrysler town and country and Dodge grand caravan vehicles. These vehicles May experience a water leak at the heating and air conditioner (HVAC) drain grommet which can lead to illumination of airbag warning light and a potential inadvertent airbag deployment.
Remedy: Dealers will replace the HVAC drain grommet free of charge. The safety recall began on January 14, 2011. Owners May contact Chrysler at 1-800-853-1403.
NHTSA investigations
Overheating of seat heaters
Odi opened this investigation based on 24 complaints alleging that the electrically heated driver or passenger seat sparks/overheats.daimlerchrysler believes the failure is due to one of two factors:the stitching operation on the seat cover May cause the sewing needle to sever some strands of the wire heating grid in the seat, or a poor solder joint/wire connector fails due to improper processing or long term…
Frequently asked questions
Which Chrysler Town and Country years have ac & heater problems?
By NHTSA complaints, the 1999 (45), 1996 (28), 2000 (27), 2002 (12) and 2001 (11) model years. AC & Heater complaints make up 12% of all complaints for the 1999.
Is there a recall for Chrysler Town and Country ac & heater problems?
Yes — 2 recalls, including 11V-394 (air conditioner, Aug 3, 2011); 10V-611 (air conditioner, Dec 8, 2010). Recall repairs are free at authorized dealers; check a specific car with the VIN recall check.
At what mileage do Chrysler Town and Country ac & heater problems start?
Across all years, half of the complaints with a recorded mileage happened before about 63,000 miles; 34% happened before 50,000 miles.
What part fails most often?
Owners most often name the appliance › air conditioner (88 mentions), followed by the front assembly › seat heater/cooler (70).
Source: U.S. National Highway Traffic Safety Administration (NHTSA) — owner complaints through October 20, 2026, recalls and defect investigations; fuel economy from the EPA. Complaints are unverified reports and are not proof of a defect. How we rate model years.