Complaints by model year
| Year | Complaints | vs. typical* | Recalls | Top problem | Verdict |
|---|---|---|---|---|---|
| 2016 | 168 | −25% | 2 | Headlight | Average |
| 2015 | 443 | 2.7× | 4 | Headlight | Avoid |
| 2014 | 390 | 2.4× | 2 | Headlight | Avoid |
| 2013 | 393 | 2.3× | 5 | Headlight | Avoid |
| 2012 | 417 | 2.1× | 3 | Headlight | Avoid |
| 2011 | 447 | 2.0× | 7 | Headlight | Avoid |
| 2010 | 474 | 2.3× | 6 | Headlight | Avoid |
| 2009 | 27 | −89% | — | Airbag | Good |
| 2008 | 47 | −86% | — | Transmission | Good |
| 2007 | 52 | −82% | 1 | Transmission | Good |
| 2006 | 68 | −79% | 3 | Engine | Good |
| 2005 | 122 | −67% | 3 | Engine | Good |
| 2004 | 216 | −42% | 7 | Traction Control | Good |
* Complaints compared with the median SRX year at the same age, so new and old years are judged fairly. How this works.
Most common Cadillac SRX problems
Latest Cadillac SRX recalls
Air bags › Frontal › Driver side › Inflator module
General Motors, LLC (GM) is recalling certain 2015 Cadillac Escalade, Escalade ESV, XTS, 2015-2016 Cadillac ATS, CTS, and SRX vehicles. The front-driver air bag inflator may rupture during deployment.
Remedy: Dealers will replace the front-driver air bag module, free of charge. Interim letters notifying owners of the safety risk were mailed June 19, 2026. Additional letters will be mailed once the remedy is available.
Suspension › Rear
General Motors, LLC (GM) is recalling certain 2010-2016 Cadillac SRX and 2011-2012 Saab 9-4X vehicles. The rear suspension toe link adjuster may not have been tightened properly, which could result in a loose toe link.
Remedy: Owners are advised to not drive their vehicle if they experience certain Malfunction Indicator Lamp (MIL) warnings or other issues, such as unusual steering behavior, while driving.
Seats
General Motors LLC (GM) is recalling certain model year 2015 Cadillac SRX vehicles manufactured November 11, 2014, to December 3, 2014. The front driver's seat may have been built with an incorrect seat track bracket. Drivers' seats with this condition may not be properly attached to the seat track.
Remedy: GM will notify owners, and dealers will inspect and replace affected seat track hook brackets, free of charge. The recall began on February 5, 2015. Owners may contact GM customer service at 1-800-458-8006 (Cadillac).
Suspension › Rear
General Motors LLC (GM) is recalling certain model year 2010-2015 Cadillac SRX vehicles manufactured April 14, 2009, to September 1, 2014, and 2011-2012 Saab 9-4X vehicles manufactured February 1, 2011, to September 13, 2011.
Remedy: GM will notify owners, and dealers will inspect the torque of the left and right rear toe link adjuster lock nuts, and replace the parts if there is evidence of damage or a loose link, free of charge.
Seats › Front assembly › Power adjust
General Motors LLC (GM) is recalling certain model year 2011-2012 Buick LaCrosse, Regal and Chevrolet Camaro, as well as certain 2010-2012 Cadillac SRX, Chevrolet Equinox and GMC Terrain vehicles, equipped with power height adjustable driver and passenger seats.
Remedy: GM will notify owners, and dealers will replace the height adjuster shoulder bolts, free of charge. The manufacturer distributed interim letters to owners on September 11, 2014. The recall began on December 26, 2014.
Frequently asked questions
What years of the Cadillac SRX should you avoid?
2015, 2014, 2013, 2010, 2012 and 2011 — these years have the most complaints relative to other SRX years at the same age, led by lights problems in the 2015.
What is the best year for the Cadillac SRX?
2009 has the fewest complaints compared with other SRX years at the same age, followed by 2008 and 2007. Newer years can look better simply because fewer complaints have come in yet, so we compare like with like.
What are the most common Cadillac SRX problems?
Across all years, owners report the most problems with the lights (1,563), electrical system (376) and suspension (260). Headlight complaints peak in the 2015 model year.
How many recalls has the Cadillac SRX had?
24 recalls across 2004–2016. The model year with the most is 2004. See all Cadillac SRX recalls by year.
Source: U.S. National Highway Traffic Safety Administration (NHTSA) — owner complaints through October 20, 2026, recalls and defect investigations; fuel economy from the EPA. Complaints are unverified reports and are not proof of a defect. How we rate model years.