The problem
General Motors LLC (GM) is recalling certain model year 2015 Cadillac SRX vehicles manufactured November 11, 2014, to December 3, 2014. The front driver's seat may have been built with an incorrect seat track bracket. Drivers' seats with this condition may not be properly attached to the seat track.
The risk
The front outboard seat bracket may become disengaged during a vehicle crash, increasing the risk of personal injury.
The fix
GM will notify owners, and dealers will inspect and replace affected seat track hook brackets, free of charge. The recall began on February 5, 2015. Owners may contact GM customer service at 1-800-458-8006 (Cadillac). GM's number for this recall is 14863.
Recall details
| NHTSA campaign | 14V-804 (14V804000) |
|---|---|
| Manufacturer number | 14863 |
| Manufacturer | General Motors, LLC |
| Component | Seats |
| Report date | December 19, 2014 |
| Owners notified | February 5, 2015 |
| Vehicles affected | 3,155 |
| Initiated by | Manufacturer |
Vehicles covered
Owner complaints about the seats
Frequently asked questions
Is the recall 14V-804 repair free?
Yes. Cadillac dealers will fix the problem at no cost: GM will notify owners, and dealers will inspect and replace affected seat track hook brackets, free of charge. The recall began on February 5, 2015. Owners may contact GM customer service at 1-800-458-8006 (Cadillac). GM's number for this recall is 14863.
How do I know if my car is included?
Not every vehicle of the listed model years is affected — the recall covers 3,155 vehicles built in a certain window. Check your 17-character VIN with our VIN recall check or at nhtsa.gov/recalls.
Source: U.S. National Highway Traffic Safety Administration (NHTSA) — owner complaints through October 20, 2026, recalls and defect investigations; fuel economy from the EPA. Complaints are unverified reports and are not proof of a defect. How we rate model years.