Steering complaints by model year
| Year | Complaints | Share of year's complaints | Typical mileage |
|---|---|---|---|
| 2016 | 3 | 2% | 42,000 miles |
| 2015 | 7 | 2% | 49,000 miles |
| 2014 | 5 | 1% | 43,000 miles |
| 2013 | 8 | 2% | 110,000 miles |
| 2012 | 18 | 4% | 58,000 miles |
| 2011 | 13 | 3% | 76,000 miles |
| 2010 | 17 | 4% | 59,000 miles |
| 2009 | 2 | 7% | 141,000 miles |
| 2008 | 2 | 4% | 152,000 miles |
| 2007 | 3 | 6% | 99,000 miles |
| 2006 | 9 | 13% | 100,000 miles |
| 2005 | 17 | 14% | 75,000 miles |
| 2004 | 25 | 12% | 67,000 miles |
Which parts fail
Components named in complaints (power steering, steering column, rack and pinion).
Mileage when the problem started
What owners report
The contact owns a 2016 Cadillac SRX. The contact received notification of NHTSA Campaign Number: 21V473000 (Suspension). The contact stated while driving 55 MPH, the steering wheel began shaking violently and the vehicle fishtailed and failed to steer as intended. The vehicle was steered to the side of the road and restarted. The vehicle was then taken back to the residence. The vehicle was not diagnosed or repaired. The manufacturer was not notified of the failure. The failure mileage was unknown.
Case #: [redacted] ] I have a 2016 Cadillac SRX (VIN: [redacted] ) that I have owned for 8 years. Throughout this period, I have encountered some minor issues that were easily remedied. On [redacted], I started my car and some warning light came on. The ABS light The power steering light The anti-skid traction light I contacted Scranton Motors in Vernon, CT and was told I had a faulty brake module: part number 20842710. Furthermore, I was told that this part number has been discontinued and no longer available. I contacted Cadillac customer care and spoke to customer service rep Alegra [phone] at extension 5918222 and she gave me a list of suppliers who may have this part. Again, I was told that this part was discontinued. The parts department had to go to the aftermarket to see if they could locate this part. It was found on eBay. …
This vehicle has had an intermittent (for a few years) issue with all of the warning lights (ABS,Stabilitrak,Parking Brake,Steering) coming on when starting. If you tried to drive it, you would have no power steering causing the vehicle difficult to handle. This would not happen every time it was started. We took the car to the local Cadillac dealership and were told nothing was wrong and it was just the system going through the electronic check system and to just not put it in gear until after the lights cleared. That actually did work sometimes. Recently, it came off and would never go off. We took it to a shop that does other work on other vehicles for me. He found that the Electronic Brake Control Module was bad. He tried to source a replacement one but found that it was discontinued with no alternate part. …
My 2015 Cadillac SRX4 developed an issue with the Electronic Brake Control Module which produced the following dash light warnings, park brake, stabili track and power steering alert. I took it to Thompson Pontiac Cadillac in Springfield Mo. I was notified that the ECBM module was discontinued and they bought a remanufactured part from EBAY. They informed me that the part did not fix all of the issues. I still have a power steering drive with care alert still illuminated. The dealership offered no other options for fixing the problem. I believe this is a very common problem with the Cadillac SRX. I believe that both of these issues should be considered a safety issue. My phone number is [redacted] and my email address is [redacted] . Thank You
The car needs an EBCM or EBTCM depending on which. dealer I'm talking to. The stability control service and power steering are turned off and the anti-lock brakes are disabled. I have been to two dealerships and the part is on nationwide backorder and is not being manufactured. One dealer has 15 clients waiting for the part the other 14 they are not taking new orders. I was told my best bet was to trade the car in. The car is unsafe to drive. I think all 2010 to 2016 SRX's should be taken off the road, they are a danger to themselves and others.
The service Stabilitrak system light came on. After consulting the service manual, the suggestion was to switch the car off and restart in a few seconds. That worked for a few weeks. After that the Service Stabilitrak light, the brake light and the parking brake light has remained lit. We have not been able to get an appointment yet to get this checked out because the dealership cannot guarantee that they can look at it the same day we bring it in. They need a week. We can't afford a rental car for a week.
The contact owns a 2013 Cadillac SRX. The contact stated that while driving at an undisclosed speed, the steering wheel made an abnormal sound and then seized on two separate occasions during heavy rainfall. The contact had to forcefully turn the steering wheel while driving the vehicle. The vehicle was taken to the dealer and the wheel bearing was replaced, however, the failure recurred. The vehicle was taken back to the dealer and the dealer replaced the driveshaft and the wheel bearing again. The manufacturer was made aware of the failure but informed the contact that he would receive a callback. The failure mileage was approximately 127,000.
The contact owns a 2013 Cadillac SRX. The contact stated that after taking the vehicle out of the parking garage, the ABS warning light illuminated, the steering wheel became stiff, and the vehicle was difficult to maneuver. The vehicle was towed to a local dealer who stated that the manufacturer no longer manufactured the part needed to repair the vehicle. The manufacturer was made aware of the failure and confirmed the information. The failure mileage was approximately 167,000.
Related recalls (2)
Steering › Hydraulic power assist › Power steering fluid
General motors is recalling certain model year 2010 Cadillac srx vehicles equipped with 2.8l gas engines (lau) or 3.0l gas engines (lf1). Some of these vehicles have a condition in which processing of the crimp during manufacture of the power steering pressure line May have damaged the line.
Remedy: Dealers will inspect and if necessary replace the power steering line free of charge. The safety recall began on November 12, 2010. Owners May contact Cadillac at 1-866-982-2339.
Steering › Linkages
On certain passenger vehicles involved in this campaign, the lower control arm ball stud nut/washer assemblies with washers were made of the wrong material. The washers May fracture and become loose or fall away from the vehicle, reducing clamp load.
Remedy: Dealers will inspect the ball stud joints and measure the torque of the nut for all front lower control arms in all models affected as well as the rear lower control arms on the xlr and corvette.
Frequently asked questions
Which Cadillac SRX years have steering problems?
By NHTSA complaints, the 2004 (25), 2012 (18), 2005 (17), 2010 (17) and 2011 (13) model years. Steering complaints make up 12% of all complaints for the 2004.
Is there a recall for Cadillac SRX steering problems?
Yes — 2 recalls, including 10V-450 (power steering fluid, Sep 30, 2010); 04V-273 (linkages, Jun 9, 2004). Recall repairs are free at authorized dealers; check a specific car with the VIN recall check.
At what mileage do Cadillac SRX steering problems start?
Across all years, half of the complaints with a recorded mileage happened before about 76,000 miles; 38% happened before 50,000 miles.
What part fails most often?
Owners most often name the hydraulic power assist system (5 mentions), followed by the steering wheel/handle bar (1).
Source: U.S. National Highway Traffic Safety Administration (NHTSA) — owner complaints through October 20, 2026, recalls and defect investigations; fuel economy from the EPA. Complaints are unverified reports and are not proof of a defect. How we rate model years.