Most common 2014 Cadillac SRX problems
Share of the 390 complaints; one complaint can involve more than one system. "~" is the median mileage when the problem started.
Cadillac SRX complaints by model year
Best SRX years: 2009, 2008, 2007. Years to avoid: 2015, 2014, 2013, 2010, 2012. Compare all years →
2014 Cadillac SRX recalls (2)
Suspension › Rear
General Motors, LLC (GM) is recalling certain 2010-2016 Cadillac SRX and 2011-2012 Saab 9-4X vehicles. The rear suspension toe link adjuster may not have been tightened properly, which could result in a loose toe link.
Remedy: Owners are advised to not drive their vehicle if they experience certain Malfunction Indicator Lamp (MIL) warnings or other issues, such as unusual steering behavior, while driving.
Suspension › Rear
General Motors LLC (GM) is recalling certain model year 2010-2015 Cadillac SRX vehicles manufactured April 14, 2009, to September 1, 2014, and 2011-2012 Saab 9-4X vehicles manufactured February 1, 2011, to September 13, 2011.
Remedy: GM will notify owners, and dealers will inspect the torque of the left and right rear toe link adjuster lock nuts, and replace the parts if there is evidence of damage or a loose link, free of charge.
NHTSA defect investigations
Federal safety investigators have looked into a possible defect involving the 2014 Cadillac SRX:
Rear Toe Link Adjuster Separation
On November 06, 2020, the Office of Defects Investigation (ODI) opened a Preliminary Evaluation (PE20-019) to assess the remedy and scope of General Motors (GM) recall 14V-571. ODI had received a total of 9 complaints with allegations of rear toe links separating while the vehicle was in motion. There were 4 complainants indicating that the remedy for recall 14V-571 had been performed on their vehicle.
What 2014 Cadillac SRX owners say
Lights all 266 →
The Headlights for my car - Cadillac 2014 SRX At night the headlights are not bright enough to see and driving is dangerous. The car is available for inspection upon request. I was driving at night making a turn and I hit a small sign post on a back road because I could not see it! I put others at risk driving with my high beams on blinding the oncoming cars. If people are walking on the road I can not see them and therefore put them at risk. Additionally I put myself and my family at risk. I am a first responder working in a Doctor's office after dark and have to drive home on back roads that are very dark and not lit with street lights. The dealer at Ingersoll Auto of Danbury CT confirmed the headlights do not work properly and are not bright enough to see at night. They said they are defective. When I purchased the car and could not see at night driving I contacted my dealership. …
The contact's wife owns a 2014 Cadillac SRX. The contact initially received a warranty letter from the manufacturer that informed his wife that she may be reimbursed if she had the headlights replaced. Over time, the contact stated that while driving at night, the low-beam headlights would not provide adequate illumination for safe driving. The high-beam headlights were used to provide adequate illumination for safe driving. The contact had taken the vehicle to the dealer who informed him they could offer no assistance with the headlight failure. The contact paid out of pocket to have the headlights repaired by an independent mechanic. The manufacturer offered no assistance after he was informed that he no longer qualified for the warranty. The vehicle was repaired. The approximate failure mileage was 30,000.
Electrical system all 39 →
The contact owns a 2014 Cadillac SRX. The contact stated that the service traction control message was displayed. The contact received notification of NHTSA campaign number: 21V473000 (Suspension) however, the part to do the recall repair was unavailable. The contact called the local dealer who stated that parts were not yet available. The contact was informed not to drive the vehicle. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was notified of the failure, but no further assistance was provided. The failure mileage was approximately 37,600. VIN tool confirms parts not available.
The contact owns a 2014 Cadillac SRX. The contact stated while driving approximately 5 MPH, the infotainment screen intermittently darkened and became inoperable. Additionally, the back-over prevention camera was intermittently inoperable. There was no warning light illuminated. The vehicle was taken to a dealer where it was diagnosed that there was an unknown component failure that needed to be replaced. The vehicle was not repaired. The manufacturer was notified of the failure and made the contact aware of a GMC reimbursement program associated with the failure. The failure mileage was approximately 69,000.
Windows, wipers & sunroof all 27 →
The contact owns a 2014 Cadillac SRX. The contact stated while driving with the panoramic sunroof visor opened, the contact attempted to close the sunroof visor and the material ripped on the driver's side. The vehicle was taken to an independent mechanic who referred the contact to the local dealer. The vehicle was taken to the local dealer where the contact was informed that the mechanic was unable to repair the vehicle. The dealer informed the contact to cut the material off. The vehicle was not diagnosed or repaired. The manufacturer was not notified of the issue. The approximate failure mileage was 75,000.
Most owners complain to Cadillac but not to NHTSA Cadillac is aware. Low beam headlights on these vehicles are un safe. Especially in drizzle or darkness. This should be urgent!!!! Head light bulb is so hot, it burns the chrome plating off the inside of the headlight assembly. Once chrome is gone, so is the reflectivity needed to project the light through the magnifier and on to the street. Extremely dangerous situation.. This problem has been confirmed and is well known by the manufacturer. This puts everyone in and around the SRX in grave danger. This has been inspected by many mechanics. EXTREMELY DANGEROUS https://youtu.be/i7GKpCgAee0
2014 Cadillac SRX engines & fuel economy
| Engine | Transmission | Drive | MPG city / hwy / combined |
|---|---|---|---|
| 3.6L 6-cyl | 6-speed automatic | FWD | 17 / 24 / 19 |
| 3.6L 6-cyl | 6-speed automatic | AWD | 16 / 23 / 18 |
EPA ratings. Class: SUV.
Frequently asked questions
Is the 2014 Cadillac SRX a good car?
Based on 390 owner complaints filed with NHTSA, the 2014 SRX rates avoid: 2.4× as many complaints as a typical year of the SRX at the same age. It is one of the SRX years we suggest avoiding. Complaint counts don't account for sales volume or individual maintenance, so have any used car inspected before buying.
What is the most common problem with the 2014 Cadillac SRX?
The lights — 266 complaints, 68% of all complaints for this model year, most often about headlights. Next are the electrical system (39) and windows, wipers & sunroof (27).
How many recalls does the 2014 Cadillac SRX have?
There are 2 recalls for the 2014 Cadillac SRX, the most recent from June 24, 2021 (rear). Recall repairs are free at any authorized dealer — check whether yours has been done with the VIN recall check.
What are the best and worst years of the Cadillac SRX?
The best years by complaints, compared at the same age, are 2009, 2008 and 2007. Years to avoid or approach with caution: 2015, 2014, 2013, 2010 and 2012. See the full Cadillac SRX years comparison.
At what mileage do 2014 Cadillac SRX problems happen?
The median mileage reported in complaints is about 59,000 miles; 40% of problems with a recorded mileage started before 50,000 miles.
Source: U.S. National Highway Traffic Safety Administration (NHTSA) — owner complaints through October 20, 2026, recalls and defect investigations; fuel economy from the EPA. Complaints are unverified reports and are not proof of a defect. How we rate model years.