Most common 2017 Mercedes-Benz Sprinter 2500 problems
Share of the 13 complaints; one complaint can involve more than one system. "~" is the median mileage when the problem started.
Mercedes-Benz Sprinter 2500 complaints by model year
Best Sprinter 2500 years: 2012, 2010, 2017. Years to avoid: 2020, 2019, 2021, 2022, 2014. Compare all years →
2017 Mercedes-Benz Sprinter 2500 recalls (7)
Steering › Hydraulic power assist › Hose, piping, and connections
Daimler Vans USA, LLC (DVUSA) is recalling certain 2015-2020 Mercedes Benz Sprinter and Freightliner Sprinter vehicles. The hydraulic power steering return line hoses may detach at their connection points under certain operating conditions, causing hydraulic fluid to leak.
Remedy: DVUSA will notify owners, and dealers will check the return line connections of the power steering system, correcting it as needed, free of charge. The recall began December 23, 2020.
Air bags › Frontal › Passenger side › Inflator module
Daimler Vans USA, LLC (DVUSA) is recalling certain 2014-2017 Freightliner Sprinter 2500 and 3500 and Mercedes-Benz Sprinter 2500 and 3500 vehicles. These vehicles are equipped with certain air bag inflators assembled as part of the passenger frontal air bag modules used as original equipment or replacement equipment.
Remedy: DVUSA will notify owners, and dealers will replace the front passenger air bag module, free of charge. The recall began March 15, 2019. Owners may contact DVUSA customer service at 1-877-762-8267.
Air bags › Frontal › Driver side › Inflator module
Daimler Vans USA, LLC (DVUSA) is recalling certain 2015-2017 Freightliner Sprinter 2500 and 3500 and Mercedes-Benz Sprinter 2500 and 3500 vehicles. These vehicles are equipped with certain air bag inflators assembled as part of the driver frontal air bag modules used as original equipment or replacement equipment.
Remedy: DVUSA will notify owners, and dealers will replace the front driver air bag module, free of charge. The recall is began March 15, 2019. Owners may contact DVUSA customer service at 1-877-762-8267.
Structure › Body
Daimler Vans USA, LLC (DVUSA) is recalling certain 2017 Mercedes-Benz and Freightliner Sprinter 2500 and 3500 vehicles. These vehicles may be missing spot welds on the front side wall, connecting the door portal to the hinge reinforcements in the A-pillar area, possibly affecting vehicle strength in a crash.
Remedy: DVUSA will notify owners, and dealers will inspect the vehicles and add any missing spot welds, free of charge. The recall began on July 2, 2018. Owners may contact DVUSA customer service at 1-877-762-8267.
Equipment › Other › Labels
Daimler Vans USA, LLC (DVUSA) is recalling certain 2016-2017 Mercedes-Benz Sprinter 2500 and Sprinter 3500 vehicles, equipped with folding seats (sales code S20). The unloaded vehicle weight (UVW) label on these incomplete vehicles may be incorrect.
Remedy: DVUSA will notify owners, and dealers will replace the UVW label and inspect the vehicle to make sure that it is not overloaded, free of charge. The recall began on April 3, 2018.
Equipment
Midwest Automotive Designs, LLC (Midwest) is recalling certain Custom Vans and Camper Van recreational vehicles built on 2014-2017 Mercedes Benz Sprinter chassis and 2016-2017 RAM Promaster chassis.
Remedy: Midwest will notify owners, and dealers will replace the fire extinguisher with a different brand, free of charge. The recall began on December 11, 2017.
Show 1 more recall
Tires › Temporary/emergency spare tire
Daimler Vans USA, LLC (DVUSA) is recalling certain 2017 Mercedes-Benz and Freightliner Sprinter 2500 and 3500 vans. The spare tire holder under the vehicle may not be properly secured.
Remedy: DVUSA will notify owners and dealers will lift the spare tire holder completely and tighten the securing screws as necessary, free of charge. The manufacturer has not yet provided a notification schedule.
NHTSA defect investigations
Federal safety investigators have looked into 2 possible defects involving the 2017 Mercedes-Benz Sprinter 2500:
Rear Wheel Speed Sensor Failure
The Office of Defects Investigation (ODI) analyzed complaint data provided by Daimler Vans USA, LLC (Daimler) as well as complaints submitted to ODI from consumers to identify incidents related to Rear Wheel Speed Sensors (RWSS) failures.
Desiccated Air Bag Inflator Rupture
From 2000 through 2017, Takata produced millions of air bag inflators using two types of phase-stabilized ammonium nitrate ("PSAN") propellant -- propellant 2004 and propellant 2004L. After prolonged exposure to high temperature cycles and humidity, inflators using propellant 2004 can degrade, causing the propellant to burn too quickly when ignited.
What 2017 Mercedes-Benz Sprinter 2500 owners say
Steering
The contact owns a 2017 Mercedes-Benz Sprinter 2500. The contact received notification of NHTSA campaign number: 20V663000 (Steering) however, the part to do the recall repair was unavailable. The contact called the local dealer who stated that parts were not yet available. The contact was informed the parts were backordered until May 30, 2022. The contact stated the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was not notified. The contact had not experienced a failure. Parts distribution disconnect.
While driving slowly (10mph), roughly straight, on a gravel road, the power steering suddenly failed. I was able to steer, but steering effort was very high. The lower hose connected to the cooler for the power steering fluid had fallen off and all the fluid had been expelled. I could see no reason for this to have happened. The clamp was still connected to the hose. There was no evidence of anything hitting the hose. There was no evidence of damage to the hose. I re-attached the hose. I drove to the nearest auto-parts store (~ 70 miles, mixed gravel and pavement) and refilled the power steering fluid. I continued to check the hose frequently. I found that driving slowly (10-15 MPH) on gravel roads, the hose works lose and has to be pushed back on every 10 miles or so. I think there is constant risk of sudden loss of power steering. …
Electrical system
The contact owns a 2017 Pleasure Way RV built on a 2017 Mercedes-Benz Sprinter 2500 chassis. The contact stated while driving approximately 70 MPH, the vehicle experienced a loss of motive power, brakes, power steering, and engine functionality. The vehicle was pulled over and restarted and functioned as designed however, the failure recurred. The contact stated no warning light was illuminated. The contact had the vehicle towed to a local dealer, where it was diagnosed with needing the engine wiring harness replaced. The dealer reported that the harness showed signs of abrasions which caused the harness to ground out leading to loss of power. The vehicle was repaired. The manufacturer had not been informed of the failure. The failure mileage was approximately 55,000.
Odometer Fraud. The contact purchased a 2017 Mercedes-Benz Sprinter 2500. The contact stated that it was discovered that there was a mileage discrepancy after the purchase. The vehicle was a private sale. At the time of purchase, the mileage was 41,000. It was later discovered upon diagnosis that the mileage was 95,000.
Frequently asked questions
Is the 2017 Mercedes-Benz Sprinter 2500 a good car?
Based on 13 owner complaints filed with NHTSA, the 2017 Sprinter 2500 rates average: 21% fewer complaints than a typical year of the Sprinter 2500 at the same age. It is one of the best Sprinter 2500 years by this measure. Complaint counts don't account for sales volume or individual maintenance, so have any used car inspected before buying.
What is the most common problem with the 2017 Mercedes-Benz Sprinter 2500?
The steering — 4 complaints, 31% of all complaints for this model year. Next are the electrical system (3) and body & structure (1).
How many recalls does the 2017 Mercedes-Benz Sprinter 2500 have?
There are 7 recalls for the 2017 Mercedes-Benz Sprinter 2500, the most recent from October 28, 2020 (hose, piping, and connections). Recall repairs are free at any authorized dealer — check whether yours has been done with the VIN recall check.
What are the best and worst years of the Mercedes-Benz Sprinter 2500?
The best years by complaints, compared at the same age, are 2012, 2010 and 2017. Years to avoid or approach with caution: 2020, 2019, 2021, 2022 and 2014. See the full Mercedes-Benz Sprinter 2500 years comparison.
At what mileage do 2017 Mercedes-Benz Sprinter 2500 problems happen?
The median mileage reported in complaints is about 18,000 miles; 73% of problems with a recorded mileage started before 50,000 miles.
Source: U.S. National Highway Traffic Safety Administration (NHTSA) — owner complaints through October 20, 2026, recalls and defect investigations; fuel economy from the EPA. Complaints are unverified reports and are not proof of a defect. How we rate model years.